After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles - Carbonio General https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/ Zextras Community Discussion Board en-US Tue, 15 Sep 2026 15:43:02 +0000 wpForo 60 RE: After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-7181 Tue, 13 Feb 2024 12:00:31 +0000 @arman Hello! I wanted to draw your attention to this problem. It is present on several of the Carbonio CEs I use and has been present since version 23.9 to 24.1.0. Please inform the developers about it. This problem is quite critical.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-7181 RE: After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6176 Fri, 20 Oct 2023 05:22:19 +0000 @arman Hello! I wanted to draw your attention to this problem. It is present on several of the Carbonio CEs I use and has been present since version 23.9. Please inform the developers about it. This problem is quite critical.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6176 RE: After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6142 Wed, 18 Oct 2023 08:31:46 +0000 @antonio no, I think that's not the problem. But, if you go to Carbonio Files and select a file and select: send in a new mail, a new mail is created with the file already added correctly. In mobile app all working correctly! 

The problem narrows down to the web mail client. And, if I’m not the only one who has it, then it’s quite critical and it’s necessary to attract the attention of developers.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6142 RE: After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6140 Wed, 18 Oct 2023 07:56:49 +0000 @max Hi, Yes , I have the same problem.

Did you check if there are some permission error? I'm with some family health problems so it's difficult to be totally focused on this

I still have 23.9 version

Regards

]]> Carbonio General antonio https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6140 RE: After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6137 Wed, 18 Oct 2023 05:20:18 +0000 @antonio and @anahuac, i wanted to ask you if your Carbonio CEs are experiencing this error or is this a problem specifically with my Carbonio CE installation?

After updating to 23.10, this problem persisted, but it appeared with the update to 23.9

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6137 After updating from 23.7.4 to 23.9, files are not added to a new mail from Carbonio FIles https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6028 Mon, 09 Oct 2023 15:48:16 +0000 After updating to the new version, new problems appeared!

When writing a new mail, any files from Carbonio Files are not added. Neither one nor more is added. Different types are not added. After selecting files, there is a notification that they were added successfully, but no.

But, if you go to Carbonio Files and select a file and select: send in a new mail, a new mail is created with the file already added correctly.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-files-are-not-added-to-a-new-letter-from-carbonio-files/#post-6028