After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc - Carbonio General https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/ Zextras Community Discussion Board en-US Sun, 09 Aug 2026 22:03:54 +0000 wpForo 60 RE: After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6180 Fri, 20 Oct 2023 12:56:08 +0000 Hello,

Thanks @max . I have already brought this issue to their attention.

]]> Carbonio General Arman Khosravi https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6180 RE: After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6175 Fri, 20 Oct 2023 05:20:42 +0000 @arman Hello! I wanted to draw your attention to this problem. It is present on several of the Carbonio CEs I use and has been present since version 23.9. Please inform the developers about it.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6175 RE: After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6138 Wed, 18 Oct 2023 05:23:36 +0000 After updating to 23.10, this problem persisted, but it appeared with the update to 23.9.

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6138 RE: After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6045 Tue, 10 Oct 2023 07:52:42 +0000 Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6045 RE: After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6035 Mon, 09 Oct 2023 18:36:59 +0000 Hi Max. I've the same error

the message is available at docs-editor.log under /opt/zextras/docs/log

there are some INF and ERR messages.

needs more investigation but could be a result of

Could not open .uno:StyleApply| wsd/TileCache.cpp:247

(not a solution but a step forward)

A.

 

]]> Carbonio General antonio https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6035 After updating from 23.7.4 to 23.9, pop-up error message in Carbonio Doc https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6030 Mon, 09 Oct 2023 16:02:42 +0000
When opening any file in Carbonio Doc, a pop-up window appears with the error: The server encountered an unknown error while parsing the canceltiles command.  After pressing OK key all working fine. I am attaching a screenshot.

Screenshot

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/after-updating-from-23-7-4-to-23-9-pop-up-error-message-in-carbonio-doc/#post-6030