Can't login 'admin or user) - Carbonio General

RE: Can't login 'admin or user)

jppo — Sun, 22 Jun 2025 21:15:21 +0000

Hello,

I can now log in, the only problem is for the admin account with that bloody certificate which is overwritten every night.

The files in /etc/carbonio/user-management are owned by root :
-rw-r--r-- 1 root root 153 août 31 2023 config.properties
drwxr-xr-x 2 root root 4096 mars 21 13:45 service-discover

And cat config.properties returns :

# SPDX-FileCopyrightText: 2022 Zextras
#
# SPDX-License-Identifier: AGPL-3.0-only

carbonio.mailbox.url=http://127.78.0.5:20000

But ... there is nothing listening on the port 20000 !

Regards

JP P

RE: Can't login 'admin or user)

dururustem68@gmail.com — Fri, 20 Jun 2025 20:04:09 +0000

check config.properties files

root@mail:/etc/carbonio/user-management# pwd
/etc/carbonio/user-management
root@mail:/etc/carbonio/user-management# ls
config.properties service-discover
root@mail:/etc/carbonio/user-management# cat config.properties
# SPDX-FileCopyrightText: 2022 Zextras
#
# SPDX-License-Identifier: AGPL-3.0-only

carbonio.mailbox.url=http://127.78.0.5:20000

root@mail:/etc/carbonio/user-management#

Can't use phone appli

jppo — Mon, 21 Oct 2024 16:07:42 +0000

Hello,

THe connection from my phone is not possible "certificate too old" ....

RE: Can't login 'admin or user)

Klug — Fri, 18 Oct 2024 10:58:26 +0000

On a standard/basic Carbonio setup, the folder is empty.
So if there's something in it, it's related to a specific configuration that was made.

This folder contains the certificate/key for domains/vHosts.
These can be setup through CLI (zmdomaincertmgr save) or "Virtual Hosts & Certificates" tab in the domain configuration in the admin webUI.

RE: Can't login 'admin or user)

jppo — Tue, 15 Oct 2024 14:37:51 +0000

Hello,

Where is this damn certificate stored that "overwrites" the contents of the "opt/zextra/conf/domaincert" directory ? And how and where store a "good" one ?

Regards

JP P

RE: Can't login 'admin or user)

jppo — Wed, 09 Oct 2024 12:02:21 +0000

Hello,

The connection with my phone is refused with a "certificate too old", that bloody certificate in conf/domaincert id reloded every night at 00:00, ho (where) tput the "good" certificate ?

Regards

JP P

RE: Can't login 'admin or user)

jppo — Thu, 19 Sep 2024 14:15:28 +0000

Hello,

After starting "manually" some services, I can now login as admin or user.

But the last problem is with the SSL certificates in "/opt/zextras/conf/domaincerts", certificates are overwritten every night at 00:00 with "weird" ones and I can't find from where that old certs are coming ?

Regards

JP P

RE: Can't login 'admin or user)

VMax — Thu, 19 Sep 2024 08:23:49 +0000

I found what was to me, i use crowdsec instead of Fail2Ban in Zimbra with no trouble but seems this is not the same on Carbonio, maybe some port conflicts or so, anyway, after installed it i had the above problems and just after uninstalled it and restarted all services everything come working again but an error persist, during the services restart, everytime the milter server can't stop but at the end of the procedure all services are up as expected. I then rolled back the system to an image made just before installing Crowdsec and everything work as expected, restarting services as well.
So, i don't know for now what happen, but installing Crowdsec make the web interface stop working and even it's uninstallation doesn't help completely, an error alert say that milter server can't be stopped when i restart all the services. That's all for now.

RE: Can't login 'admin or user)

jppo — Fri, 13 Sep 2024 15:13:06 +0000

Hello,

I saw many services that are not "active", there are 48 services in /lib/systemd/system like carbonio*, I made a list of not zero return code from "systemctl status ..." .
Here are the results :
carbonio-altermime-config.service inactive (dead) return-code=3
carbonio-antivirus.service inactive (dead) return-code=3
carbonio-appserver-db.service inactive (dead) return-code=3
carbonio-appserver.service inactive (dead) return-code=3
carbonio-appserver.target inactive (dead) return-code=3
carbonio-certbot.service inactive (dead) return-code=3
carbonio-configd.service inactive (dead) return-code=3
carbonio-directory-server.target inactive (dead) return-code=3
carbonio-freshclam.service inactive (dead) return-code=3
carbonio-mailbox-admin-sidecar.service activating (auto-restart) (Result: exit-code) since Fri 2024-09-13 16:59:00 CEST; 10s ago return-code=3
carbonio-mailbox-nslookup-sidecar.service activating (auto-restart) (Result: exit-code) since Fri 2024-09-13 16:59:07 CEST; 3s ago return-code=3
carbonio-mailthreat.service inactive (dead) return-code=3
carbonio-memcached.service inactive (dead) return-code=3
carbonio-milter.service inactive (dead) return-code=3
carbonio-mta.target inactive (dead) return-code=3
carbonio-nginx.service inactive (dead) return-code=3
carbonio-opendkim.service inactive (dead) return-code=3
carbonio-openldap.service inactive (dead) return-code=3
carbonio-policyd.service inactive (dead) return-code=3
carbonio-postfix.service inactive (dead) return-code=3
carbonio-proxy.target inactive (dead) return-code=3
carbonio-saslauthd.service inactive (dead) return-code=3
carbonio-stats.service inactive (dead) return-code=3

Don't what to do .. some services listed in the VMax mail are not known on my system :

systemctl start carbonio-docs-connector-db-sidecar
Failed to start carbonio-docs-connector-db-sidecar.service: Unit carbonio-docs-connector-db-sidecar.service not found.

systemctl status carbonio-mailbox-db-sidecar.service
Unit carbonio-mailbox-db-sidecar.service could not be found.

systemctl enable carbonio-message-broker.service
Failed to enable unit: Unit file carbonio-message-broker.service does not exist.

Regards

JP P

RE: Can't login 'admin or user)

VMax — Wed, 11 Sep 2024 08:20:07 +0000

Any news? Carbonio CE is unusable to me at the moment...