error="Permission denied: token - Carbonio General

RE: error="Permission denied: token

stefanodavid — Thu, 07 Nov 2024 17:14:53 +0000

@ssanisaca @anahuac @sigtrap

we found a solution to the issue and added direction to fix the issue to the page Troubleshooting Carbonio CE > Work Stream Collaboration (Chats):

https://docs.zextras.com/carbonio-ce/html/troubleshooting/wsc.html#invalid-rabbitmq-token

RE: error="Permission denied: token

stefanodavid — Mon, 04 Nov 2024 17:33:37 +0000

This sounds like a wrong token has been passed by consul/mesh to reach/communicate with rabbitmq, so maybe a misconfiguration somewhere. Being no expert in either of the software programs, I will forward the issue to our devs.

RE: error="Permission denied: token

sigtrap — Sat, 02 Nov 2024 08:56:49 +0000

My guess you have to add "write" to the key in a consul policy.

But I have no idea of how consul works. :/

//Sigtrap

RE: error="Permission denied: token

anahuac — Fri, 01 Nov 2024 14:30:31 +0000

You're right!

I also can see this errors in my logs.... any ideas how to fix it?

error="Permission denied: token

Leonardo Sanisaca — Fri, 01 Nov 2024 05:20:58 +0000

Hi,

After updating to version 24.9 I have this error in the syslog:

Nov 1 00:07:28 ms service-discovered: 2024-11-01T00:07:28.047-0500 agent.http: Request error: method=PUT url=/v1/kv/rabbitmq/default/startup_lock?acquire=8c5a9820-***************-8bc7c4cee87b from=127.0.0.1:39408 error="Permission denied: token with AccessorID '2ec49688-***************-f71689f71502' lacks permission 'key:write' on \"rabbitmq/default/startup_lock\""

How can I solve it?