Files module - Files upload is not working properly - Carbonio General

RE: Files module - Files upload is not working properly

Sharif — Wed, 06 May 2026 10:43:58 +0000

@tkarambwe

This thread seems to be for a different issue. Could you please open a new thread with your OS version and zmcontrol -v output and the exact error? We can take it from there.

RE: Files module - Files upload is not working properly

TK — Wed, 29 Apr 2026 15:39:38 +0000

I have been running Carbonio CE version 4.25.2 since December 2025. Today it just started failing to attach files of any type word, excel, PDF, etc with very small sizes. Any help on what to check. I checked attachment limits is set at 10MB

RE: Files module - Files upload is not working properly

keita — Fri, 22 Mar 2024 14:09:43 +0000

hello @madruga

Thank you for your response I opened a ticket in the forum regarding this problem I did not get a response.
Since this discussion thread was active, I took the opportunity to address my concern.
I want to know in a multi-node installation, the command should be executed on which node?
What can cause this problem?
Thank you ?

RE: Files module - Files upload is not working properly

keita — Fri, 22 Mar 2024 14:05:31 +0000

Hello @madruga

RE: Files module - Files upload is not working properly

madruga — Fri, 22 Mar 2024 13:50:15 +0000

Hi @keita

I would like to give you some recommendations:
Open a new topic specific to your issue
Obfuscate FQDN that can identify your environment

To resolve your issue I would try running the following script:
/opt/zextras/libexec/zmfixperms

RE: Files module - Files upload is not working properly

keita — Fri, 22 Mar 2024 09:31:58 +0000

Hello zextras team, thank you for a great carbonio solution.
We plan to deploy it as a messaging service for our customers in the cloud.
We made a full redundant deployment as shown in the documentation.
We have a problem with LDAP replication, when we stop the ldap master services, nothing works, the ldap slave cannot respond to requests.
The irony is that the ldap master services no longer start and give this error:

Failed.
Failed to start slapd. Attempting debug start to determine error.
65e97ef7 daemon: bind(7) failed errno=99 (Cannot assign requested address)
65e97ef7 slap_open_listener: failed on ldap://ldap2.swarm.free.ci:389

RE: Files module - Files upload is not working properly

anahuac — Thu, 21 Mar 2024 13:58:19 +0000

@sharif I checked both and I still can't add messages there =(

RE: Files module - Files upload is not working properly

Sharif — Thu, 21 Mar 2024 07:17:30 +0000

@anahuac

Hi,

I am so sorry for the inconvenience. Please accept my apology if I missed any glitch.

Can you please check these posts:

https://community.zextras.com/forum/postid/7485/

https://community.zextras.com/forum/postid/7484/

and let me know if you can add any replies to them as your feedback. Otherwise, I will talk to the back-end team to resolve this.

Sorry again and have a good day!

Regards,

Sharif

RE: Files module - Files upload is not working properly

madruga — Wed, 20 Mar 2024 13:05:38 +0000

@sharif

Great idea!

thanks for your support

RE: Files module - Files upload is not working properly

anahuac — Wed, 20 Mar 2024 12:41:49 +0000

@sharif Ok... just letting you know I can't add anything to that thread... the idea is you to feed it or you'll fix permissions to all to do it... I'm sorry if I missed something...