Internal emails from my own domain go to spam. - Carbonio General https://community.zextras.com/forum/carbonio-general-thread/internal-emails-from-my-own-domain-go-to-spam/ Zextras Community Discussion Board en-US Wed, 20 May 2026 00:50:55 +0000 wpForo 60 RE: Internal emails from my own domain go to spam. https://community.zextras.com/forum/carbonio-general-thread/internal-emails-from-my-own-domain-go-to-spam/#post-8011 Tue, 14 May 2024 08:54:15 +0000 @joseph-merello

Hi,

Could you please check your DNS records, especially SPF, DKIM & DMARC, and their alignment? This issue occurs mostly due to DMRAC alignment reasons.

Meanwhile set the Policy value (p=reject) in DKIM to p=quaratine and check again.  

Regards,

Sharif

]]> Carbonio General Sharif https://community.zextras.com/forum/carbonio-general-thread/internal-emails-from-my-own-domain-go-to-spam/#post-8011 Internal emails from my own domain go to spam. https://community.zextras.com/forum/carbonio-general-thread/internal-emails-from-my-own-domain-go-to-spam/#post-8008 Mon, 13 May 2024 22:15:11 +0000 I have a problem that I have not been able to solve, I turn to you friends,

Every time I send internal emails, they all arrive to the spam folder, I use relay (proxmox mail gateway) for the reception and sending of emails, but I have noticed a value DMARC_FAIL_REJECT=9 which I think is affecting the spam score.

 

Received: from mail.hospital-infectologia.gob.ec (LHLO
mail.hospital-infectologia.gob.ec) (192.168.80.500) by
mail.hospital-infectologia.gob.ec with LMTP; Mon, 13 May 2024 16:29:07
-0500 (ECT)
Received: from localhost (localhost )
by mail.hospital-infectologia.gob.ec (Postfix) with ESMTP id 83DB4605909
for <perez.loza@hospital-infectologia.gob.ec>; Mon, 13 May 2024 16:29:07 -0500 (-05)
X-Spam-Flag: YES
X-Spam-Score: 10.575
X-Spam-Level: **********
X-Spam-Status: Yes, score=10.575 required=3.2 tests= autolearn=no autolearn_force=no
Authentication-Results: mail.hospital-infectologia.gob.ec (amavis);
dkim=neutral reason="invalid (public key: not available)"
header.d=hospital-infectologia.gob.ec
Received: from mail.hospital-infectologia.gob.ec ()
by localhost (mail.hospital-infectologia.gob.ec ) (amavis, port 10032)
with ESMTP id s3Td1ONEeOaj for <perez.loza@hospital-infectologia.gob.ec>;
Mon, 13 May 2024 16:29:07 -0500 (-05)

 

however when I send emails to gmail, hotmail, yahoo the emails arrive to the received folder correctly, the problem only occurs when I send internally.

]]> Carbonio General joseph.merello https://community.zextras.com/forum/carbonio-general-thread/internal-emails-from-my-own-domain-go-to-spam/#post-8008