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            <title>
									Carbonio General - Zextras Forum				            </title>
            <link>https://community.zextras.com/forum/carbonio-general-thread/</link>
            <description>Zextras Community Discussion Board</description>
            <language>en-US</language>
            <lastBuildDate>Fri, 07 Aug 2026 15:37:12 +0000</lastBuildDate>
            <generator>wpForo</generator>
            <ttl>60</ttl>
							                    <item>
                        <title>Carbonio ce Repo</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/carbonio-ce-repo/</link>
                        <pubDate>Mon, 03 Aug 2026 01:15:07 +0000</pubDate>
                        <description><![CDATA[Hello everyone,I just upgraded to version 26.6.2 on Ubuntu 24.04. All services started except for carbonio-mta-sidecar, so I decided to reinstall it as  it failed several restart attempts.Af...]]></description>
                        <content:encoded><![CDATA[<p>Hello everyone,<br /><br />I just upgraded to version 26.6.2 on Ubuntu 24.04. All services started except for carbonio-mta-sidecar, so I decided to reinstall it as  it failed several restart attempts.<br /><br />After running `apt clean` to fetch the latest package, I received a 403 error from the apt repository. If the repository is unavailable, how can I resolve this issue without using a .deb package?<br /><br />This is urgent as another workweek is beginning, so any suggestions would be greatly appreciated.<br /><br /></p>
<p>Trelawny</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Trelawny</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/carbonio-ce-repo/</guid>
                    </item>
				                    <item>
                        <title>Is Carbonio CE 26.6.1 Hotfix stable?</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/is-carbonio-ce-26-6-1-hotfix-stable/</link>
                        <pubDate>Sun, 02 Aug 2026 09:31:08 +0000</pubDate>
                        <description><![CDATA[According tCE 26.6.1 is to be sbale version?If I were in clean installaton environment, will it be stable?]]></description>
                        <content:encoded><![CDATA[<p>According to<br />https://www.aktiva.co.id/carbonio-26-6-1-hotfix-perbaikan-mta-ssl-ldap-chat/<br /><br />Carbonio CE 26.6.1 is to be sbale version?<br />If I were in clean installaton environment, will it be stable? </p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>funifuni</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/is-carbonio-ce-26-6-1-hotfix-stable/</guid>
                    </item>
				                    <item>
                        <title>Connection Refused</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/connection-refused/</link>
                        <pubDate>Fri, 31 Jul 2026 05:46:39 +0000</pubDate>
                        <description><![CDATA[Hi,
I have successfully installed the Carbonio 26.6.0 on ubuntu 22.04 then i reboot the server but server is back to online but admin panel stopped working. Why is this happing not able to ...]]></description>
                        <content:encoded><![CDATA[<p>Hi,</p>
<p>I have successfully installed the Carbonio 26.6.0 on ubuntu 22.04 then i reboot the server but server is back to online but admin panel stopped working. Why is this happing not able to understand the root cause. The same scenario happend with ubuntu 24.04. how to resolve this. Please help me.</p>
<p>Thanks</p>
<p>Mohit</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Mohitm18th</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/connection-refused/</guid>
                    </item>
				                    <item>
                        <title>UI/Font Rendering Issues in Carbonio CE Admin Panel and Webmail</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/ui-font-rendering-issues-in-carbonio-ce-admin-panel-and-webmail/</link>
                        <pubDate>Fri, 24 Jul 2026 11:22:02 +0000</pubDate>
                        <description><![CDATA[I installed Carbonio CE yesterday and have been experiencing several visual issues with the desktop UI.
The most noticeable problems are in the Admin Panel:


The fonts appear inconsiste...]]></description>
                        <content:encoded><![CDATA[<p>I installed Carbonio CE yesterday and have been experiencing several visual issues with the desktop UI.</p>
<p>The most noticeable problems are in the Admin Panel:</p>
<ul>
<li>
<p>The fonts appear inconsistent throughout the interface.</p>
</li>
<li>
<p>Overall, the font size seems too large.</p>
</li>
<li>
<p>In some cases, button labels (for example, <strong>"CREATE"</strong>) are oversized.</p>
</li>
<li>
<p>Many form elements have fonts that are too large and don't seem to have enough margin or padding. For example, input fields or dropdowns with a title inside the element (such as <strong>"Status"</strong>) have the selected value almost touching the title, making the layout look cramped.</p>
</li>
</ul>
<p>I've tested this in several browsers, and the issue is present in all of them.</p>
<p>Is this the expected appearance of the Admin Panel, or is there something wrong with my installation?</p>
<p>I also see similar issues in the webmail client. While it allows the font size to be reduced, that doesn't resolve the oversized UI elements. For example, the <strong>"NEW"</strong> button still has excessively large padding and doesn't look properly proportioned.<br /><br />So far i have not tested the actual functionality. Apart from the UI, i also found that zmcontrol no longer works (ubuntu). That's detailed in the documentation, but there seems to be no way to view the status of all internal carbonio services (it's also not present in the admin panel).</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Sempiterna</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/ui-font-rendering-issues-in-carbonio-ce-admin-panel-and-webmail/</guid>
                    </item>
				                    <item>
                        <title>IMAP move to /Junk does not generate SpamReport or trigger Bayes training</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/imap-move-to-junk-does-not-generate-spamreport-or-trigger-bayes-training-3/</link>
                        <pubDate>Wed, 22 Jul 2026 15:51:49 +0000</pubDate>
                        <description><![CDATA[Environment:- Carbonio CE 26.6.0- Outlook 365 (Microsoft Outlook 16.x)- IMAPProblem:Moving messages from Inbox to the system Junk folder via IMAP does not generate a SpamReport and therefore...]]></description>
                        <content:encoded><![CDATA[<p>Environment:<br />- Carbonio CE 26.6.0<br />- Outlook 365 (Microsoft Outlook 16.x)<br />- IMAP<br /><br />Problem:<br />Moving messages from Inbox to the system Junk folder via IMAP does not generate a SpamReport and therefore does not trigger Bayes training.<br /><br />Reproduction:<br /><br />1. Receive a normal message.<br />2. Move the message from Inbox to Junk using Outlook (IMAP).<br />3. Check mailbox.log.<br /><br />Observed:<br /><br />mailop - Adding Message: folderName=Junk<br />imap - UID STORE<br />imap - UID EXPUNGE<br /><br />No<br /><br />Sent SpamReport{...}<br /><br />is generated.<br /><br />The same operation performed in the Carbonio Web Client immediately produces<br /><br />Sent SpamReport{isSpam=true}<br /><br />and zmtrainsa successfully learns the message.<br /><br />Expected:<br /><br />Moving a message via IMAP into the system Junk folder should invoke the same Junk-NotJunk handler as the Web Client so that Outlook, Thunderbird, Apple Mail and other IMAP clients automatically participate in Bayes training.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Sixtus81</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/imap-move-to-junk-does-not-generate-spamreport-or-trigger-bayes-training-3/</guid>
                    </item>
				                    <item>
                        <title> Carbonio CE 26.6.0 on Ubuntu 24.04 - amavis-services fails because Perl ZeroMQ modules are missing</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/bug-carbonio-ce-26-6-0-on-ubuntu-24-04-amavis-services-fails-because-perl-zeromq-modules-are-missing-2/</link>
                        <pubDate>Wed, 22 Jul 2026 09:29:57 +0000</pubDate>
                        <description><![CDATA[Hello,I believe I have found a packaging issue in Carbonio CE 26.6.0 on Ubuntu 24.04 Noble.Environment- Carbonio CE 26.6.0- Ubuntu 24.04 LTS (Noble)- carbonio-amavisd 2.14.0-4noble- Reposito...]]></description>
                        <content:encoded><![CDATA[<p>Hello,<br /><br />I believe I have found a packaging issue in Carbonio CE 26.6.0 on Ubuntu 24.04 Noble.<br />Environment<br /><br />- Carbonio CE 26.6.0<br />- Ubuntu 24.04 LTS (Noble)<br />- carbonio-amavisd 2.14.0-4noble<br />- Repository: https://repo.zextras.io/release/ubuntu noble/main<br /><br />The issue occurs with the latest available package version<br />carbonio-amavisd 2.14.0-4noble.<br /><br />Problem<br /><br />The following amavisd helper processes fail immediately after startup:<br /><br />- msg-forwarder<br />- childproc-minder<br />- snmp-responder<br /><br />The system log shows:<br /><br />Process exited after 0.0 s: exit 2<br />Exceeded restart count, giving up<br /><br />Running the helper manually:<br /><br />/opt/zextras/common/sbin/amavis-services msg-forwarder<br /><br />returns:<br /><br />Perl modules ZMQ::LibZMQ3 or ZMQ::LibZMQ2 or ZeroMQ not available<br />BEGIN failed--compilation aborted at<br />/opt/zextras/common/sbin/amavis-services line 145.<br /><br />The same error occurs with:<br /><br />/opt/zextras/common/sbin/amavis-services childproc-minder<br />/opt/zextras/common/sbin/amavis-services snmp-responder<br /><br />The script explicitly checks for:<br /><br />- ZMQ::LibZMQ3<br />- ZMQ::LibZMQ2<br />- ZeroMQ<br /><br />However, carbonio-amavisd does not declare a package dependency that provides any of these Perl modules.<br /><br />The only related Perl package available on this system is libzmq-ffi-perl, which provides ZMQ::FFI.</p>
<p><br />libzmq-ffi-perl<br /><br />This package provides ZMQ::FFI, which is not supported by the supplied amavis-services script.<br /><br />Package information:</p>
<p>The issue persists after reinstalling carbonio-amavisd and restarting the service.</p>
<p><br />carbonio-amavisd:<br />Installed: 2.14.0-4noble<br />Candidate: 2.14.0-4noble<br /><br />Available versions:<br />2.14.0-4noble<br />2.14.0-1noble<br /><br />Mail flow, Amavis, SpamAssassin and Pyzor continue to work correctly.<br />Only the amavis-services helper processes fail.<br /><br />Could you please verify whether:<br /><br />1. a package dependency is missing,<br />2. a Carbonio Perl ZeroMQ package is missing from the Noble repository,<br />3. or amavis-services should be updated to support ZMQ::FFI?<br /><br />Thank you.<br /><br />Additional information:<br /><br />The missing ZeroMQ modules do not prevent mail delivery.<br />SpamAssassin, Pyzor and Amavis continue to work correctly.<br /><br />However, the following helper services never start because of the missing Perl modules:<br /><br />- msg-forwarder<br />- childproc-minder<br />- snmp-responder</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Sixtus81</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/bug-carbonio-ce-26-6-0-on-ubuntu-24-04-amavis-services-fails-because-perl-zeromq-modules-are-missing-2/</guid>
                    </item>
				                    <item>
                        <title>Unauthorized users can still send email to Distribution Lists in Carbonio CE 26.6.0</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/pengguna-yang-tidak-berwenang-masih-dapat-mengirim-email-ke-daftar-distribusi-di-carbonio-ce-26-6-0/</link>
                        <pubDate>Wed, 22 Jul 2026 06:31:41 +0000</pubDate>
                        <description><![CDATA[Hello Carbonio Team,
I have a question regarding the &quot;Only these users&quot; permission for Distribution Lists in Carbonio CE 26.6.0.
Environment


Carbonio CE 26.6.0


Single Server

...]]></description>
                        <content:encoded><![CDATA[<p>Hello Carbonio Team,</p>
<p>I have a question regarding the <strong>"Only these users"</strong> permission for Distribution Lists in <strong>Carbonio CE 26.6.0</strong>.</p>
<h3>Environment</h3>
<ul>
<li>
<p>Carbonio CE 26.6.0</p>
</li>
<li>
<p>Single Server</p>
</li>
<li>
<p>Ubuntu 24.04</p>
</li>
</ul>
<h3>Configuration</h3>
<p>I created a Distribution List and configured the following option:</p>
<p><strong>Manage permissions</strong> → <strong>Control who can send emails to this distribution list</strong> → <strong>Only these users</strong></p>
<p>I granted the <strong>sendToDistList</strong> permission only to <strong><a href="mailto:zextras@aiue.store">zextras@aiue.store</a></strong>.</p>
<p>The permission appears to be correctly configured:</p>
<pre contenteditable="false"><code class="language-bash">carbonio prov gg -t dl sales@aiue.store
</code></pre>
<p>Output:</p>
<pre contenteditable="false"><code class="language-text">target type  target name         grantee name         right
dl           sales@aiue.store    zextras@aiue.store   sendToDistList
</code></pre>
<p>The Distribution List has two members:</p>
<pre contenteditable="false"><code class="language-bash">carbonio prov gdlm sales@aiue.store
</code></pre>
<pre contenteditable="false"><code class="language-text">user1@aiue.store
user2@aiue.store
</code></pre>
<h3>What I observed</h3>
<p>I tested sending an email from <strong><a href="mailto:user3@aiue.store">user3@aiue.store</a></strong>, which does not have the <strong>sendToDistList</strong> permission.</p>
<p>However, the email was accepted and successfully delivered to all members of the Distribution List.</p>
<p>The mail log shows:</p>
<pre contenteditable="false"><code class="language-text">postfix/qmgr: 309D2E133A: from=&lt;user3@aiue.store&gt;, size=1587, nrcpt=2

postfix/smtp: to=&lt;user1@aiue.store&gt;, orig_to=&lt;sales@aiue.store&gt;, status=sent

postfix/smtp: to=&lt;user2@aiue.store&gt;, orig_to=&lt;sales@aiue.store&gt;, status=sent

postfix/lmtp: to=&lt;user1@aiue.store&gt;, status=sent

postfix/lmtp: to=&lt;user2@aiue.store&gt;, status=sent
</code></pre>
<h3>Additional Information</h3>
<p>I tested the same configuration on <strong>Carbonio Release 26.3.2</strong>, and the <strong>"Only these users"</strong> permission worked as expected.</p>
<p>After performing a <strong>fresh installation of Carbonio CE 26.6.0</strong>, I observed that users who are not granted the <strong>sendToDistList</strong> permission can still send emails to the Distribution List.</p>
<h3>Question</h3>
<p>Is there any additional configuration required in Carbonio CE 26.6.0 to make the <strong>"Only these users"</strong> restriction work?</p>
<p>Or is this the expected behavior in Carbonio CE 26.6.0?</p>
<p>If anyone has experienced the same behavior or can provide guidance, I would appreciate your advice.</p>
<p>Thank you.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>Ali Sudarto</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/pengguna-yang-tidak-berwenang-masih-dapat-mengirim-email-ke-daftar-distribusi-di-carbonio-ce-26-6-0/</guid>
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				                    <item>
                        <title> Carbonio CE 26.6.0 - carbonio-message-dispatcher fails to start: MongooseIM 6.6.0 incompatible TOML configuration</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/bug-carbonio-ce-26-6-0-carbonio-message-dispatcher-fails-to-start-mongooseim-6-6-0-incompatible-toml-configuration/</link>
                        <pubDate>Tue, 21 Jul 2026 15:32:15 +0000</pubDate>
                        <description><![CDATA[Versión de Carbonio CE: 26.6.0Paquete con bug: carbonio-message-dispatcher-ce 1.2.5-1nobleMongooseIM incluido: 6.6.0-2Sistema operativo: Ubuntu 24.04 (Noble)  ---Descripción del problema El ...]]></description>
                        <content:encoded><![CDATA[<p><span>Versión de Carbonio CE: 26.6.0<br />Paquete con bug: carbonio-message-dispatcher-ce 1.2.5-1noble<br />MongooseIM incluido: 6</span>.6.0-2<br />Sistema operativo: Ubuntu 24.04 (Noble)<br /><span> </span><br /><span> </span>---<br />Descripción del problema<br /><span> </span><br />El servicio carbonio-message-dispatcher no puede iniciar porque el archivo de configuración TOML (/etc/carbonio/message-dispatcher/mongooseim.toml) contiene opciones y módulos incompatibles con la versión de MongooseIM 6.6.0 incluida en el paquete.<br /><span> </span><br />Errores en el log<br /><span> </span><br />TOML configuration error: Malformed node<br />reason: unexpected_key<br />key: rdbms_server_type<br />toml_path: general<br /><span> </span><br />TOML configuration error: Malformed node<br />reason: module_not_found<br />module: mod_websockets<br />toml_path: listen.http.handlers<br /><span> </span><br />Incompatibilidades encontradas<br /><span> </span><br />1. rdbms_server_type = "pgsql" en  - Clave inválida en MongooseIM 6.6.0<br />2. mod_websockets - Renombrado a mongoose_websocket_handler en MongooseIM 6.6.0<br />3. mongoose_admin_api y mongoose_client_api_* - Eliminados en MongooseIM 6.6.0<br /><span> </span><br />Impacto<br /><span> </span><br />- El servicio carbonio-message-dispatcher queda en loop de restart infinito<br />- El endpoint /graphql no está disponible<br />- Los usuarios no pueden autenticarse<br />- Error: "Failed to authenticate request /graphql"<br /><span> </span><br />Solución temporal aplicada<br /><span> </span><br />1. Eliminar rdbms_server_type de <br />2. Reemplazar mod_websockets por mongoose_websocket_handler<br />3. Eliminar mongoose_admin_api y mongoose_client_api_*<br />4. Cambiar hosts =  por hosts = <br />5. Cambiar default_server_domain = "carbonio" por default_server_domain = "domain.com.py"<br /><span> </span><br />Sugerencia<br /><span> </span><br />El paquete carbonio-message-dispatcher-ce debe ser actualizado para generar un TOML compatible con MongooseIM 6.6.0.<br /><span> </span><br />Información del sistema<br /><span> </span><br />Carbonio Release 26.6.0<br />carbonio-message-dispatcher-ce: 1.2.5-1noble<br />MongooseIM: 6.6.0-2<br /><br /></p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>hmereles</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/bug-carbonio-ce-26-6-0-carbonio-message-dispatcher-fails-to-start-mongooseim-6-6-0-incompatible-toml-configuration/</guid>
                    </item>
				                    <item>
                        <title>carbonio-auth service missing entirely — no package, no registration, no systemd unit — causing 502 on webmail login</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/carbonio-auth-service-missing-entirely-no-package-no-registration-no-systemd-unit-causing-502-on-webmail-login-2/</link>
                        <pubDate>Sat, 18 Jul 2026 00:04:54 +0000</pubDate>
                        <description><![CDATA[Running Carbonio CE, carbonio-core 4.5.12-1jammy, Ubuntu 22.04.5.
Webmail/admin login fails with 502 Bad Gateway on GET /zx/login/v3/auth/config. Traced this to the carbonio-proxy upstream ...]]></description>
                        <content:encoded><![CDATA[<p class="font-claude-response-body break-words whitespace-normal">Running Carbonio CE, <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-core 4.5.12-1jammy</code>, Ubuntu 22.04.5.</p>
<p class="font-claude-response-body break-words whitespace-normal">Webmail/admin login fails with <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">502 Bad Gateway</code> on <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">GET /zx/login/v3/auth/config</code>. Traced this to the <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-proxy</code> upstream <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code>, which routes to <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">127.78.0.1:20008</code> (an Envoy sidecar). The sidecar itself is up and listening, but nothing is registered behind it.</p>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What I've confirmed:</strong></p>
<ul class=":mb-0 :mt-1 :gap-1 :pb-1 :pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">consul catalog services</code> shows no <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code> entry at all (not unhealthy — completely absent)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">.hcl</code> file for it exists in <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">/etc/zextras/service-discover/</code> (only <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-proxy.hcl</code> references the name, as a destination)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No systemd unit <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth-sidecar.service</code> exists anywhere on disk</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">dpkg -S carbonio-auth-sidecar</code> returns no matching package</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">apt-cache search carbonio | grep auth</code> and <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">apt list -a carbonio-auth*</code> show only <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth-ui</code> (a frontend module), no backend service</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Not served directly by mailboxd either (<code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">curl localhost:8080/zx/login/v3/auth/config</code> → 404)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No trace of any process ever attempting to register this service name in <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">mailbox.log</code></li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">pending-setups -a</code> runs clean, nothing pending</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Full <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">zmcontrol restart</code> and individual service restarts don't resolve it</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Repointing the proxy upstream to <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-user-management</code> (the service that appears to actually handle auth-related SOAP requests) also didn't resolve it — reverted that change</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What's healthy:</strong> everything else — mail delivery, IMAP, SMTP, LDAP, MTA, proxy itself, mailbox backend. This is isolated to the webmail/admin login flow specifically.</p>
<p class="font-claude-response-body break-words whitespace-normal">Found one other user with the exact same symptom (<code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">community.zextras.com/forum/carbonio-general-thread/carbonio-auth-problem/</code>, Feb 2024) with no public resolution shown.</p>
<p class="font-claude-response-body break-words whitespace-normal">Is <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code> supposed to be provided by a specific package? Was it possibly deprecated/replaced by <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-user-management</code> in a later version and this proxy template just wasn't updated to match? Any pointers appreciated.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>jajaish</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/carbonio-auth-service-missing-entirely-no-package-no-registration-no-systemd-unit-causing-502-on-webmail-login-2/</guid>
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                        <title>carbonio-auth service missing entirely — no package, no registration, no systemd unit — causing 502 on webmail login</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/carbonio-auth-service-missing-entirely-no-package-no-registration-no-systemd-unit-causing-502-on-webmail-login/</link>
                        <pubDate>Sat, 18 Jul 2026 00:04:01 +0000</pubDate>
                        <description><![CDATA[Running Carbonio CE, carbonio-core 4.5.12-1jammy, Ubuntu 22.04.5.
Webmail/admin login fails with 502 Bad Gateway on GET /zx/login/v3/auth/config. Traced this to the carbonio-proxy upstream ...]]></description>
                        <content:encoded><![CDATA[<p class="font-claude-response-body break-words whitespace-normal">Running Carbonio CE, <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-core 4.5.12-1jammy</code>, Ubuntu 22.04.5.</p>
<p class="font-claude-response-body break-words whitespace-normal">Webmail/admin login fails with <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">502 Bad Gateway</code> on <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">GET /zx/login/v3/auth/config</code>. Traced this to the <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-proxy</code> upstream <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code>, which routes to <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">127.78.0.1:20008</code> (an Envoy sidecar). The sidecar itself is up and listening, but nothing is registered behind it.</p>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What I've confirmed:</strong></p>
<ul class=":mb-0 :mt-1 :gap-1 :pb-1 :pb-1 list-disc flex flex-col gap-1 pl-8 mb-3">
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">consul catalog services</code> shows no <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code> entry at all (not unhealthy — completely absent)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">.hcl</code> file for it exists in <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">/etc/zextras/service-discover/</code> (only <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-proxy.hcl</code> references the name, as a destination)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No systemd unit <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth-sidecar.service</code> exists anywhere on disk</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">dpkg -S carbonio-auth-sidecar</code> returns no matching package</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">apt-cache search carbonio | grep auth</code> and <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">apt list -a carbonio-auth*</code> show only <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth-ui</code> (a frontend module), no backend service</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Not served directly by mailboxd either (<code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">curl localhost:8080/zx/login/v3/auth/config</code> → 404)</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">No trace of any process ever attempting to register this service name in <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">mailbox.log</code></li>
<li class="font-claude-response-body whitespace-normal break-words pl-2"><code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">pending-setups -a</code> runs clean, nothing pending</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Full <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">zmcontrol restart</code> and individual service restarts don't resolve it</li>
<li class="font-claude-response-body whitespace-normal break-words pl-2">Repointing the proxy upstream to <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-user-management</code> (the service that appears to actually handle auth-related SOAP requests) also didn't resolve it — reverted that change</li>
</ul>
<p class="font-claude-response-body break-words whitespace-normal"><strong>What's healthy:</strong> everything else — mail delivery, IMAP, SMTP, LDAP, MTA, proxy itself, mailbox backend. This is isolated to the webmail/admin login flow specifically.</p>
<p class="font-claude-response-body break-words whitespace-normal">Found one other user with the exact same symptom (<code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">community.zextras.com/forum/carbonio-general-thread/carbonio-auth-problem/</code>, Feb 2024) with no public resolution shown.</p>
<p class="font-claude-response-body break-words whitespace-normal">Is <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-auth</code> supposed to be provided by a specific package? Was it possibly deprecated/replaced by <code class="bg-text-200/5 border border-0.5 border-border-300 text-danger-000 whitespace-pre-wrap rounded- px-1 py-px text-">carbonio-user-management</code> in a later version and this proxy template just wasn't updated to match? Any pointers appreciated.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>jajaish</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/carbonio-auth-service-missing-entirely-no-package-no-registration-no-systemd-unit-causing-502-on-webmail-login/</guid>
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