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            <title>
									Problem during installation, how to see if something is not working correctly. - Carbonio General				            </title>
            <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/</link>
            <description>Zextras Community Discussion Board</description>
            <language>en-US</language>
            <lastBuildDate>Tue, 15 Sep 2026 15:28:31 +0000</lastBuildDate>
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							                    <item>
                        <title>RE: Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-7250</link>
                        <pubDate>Mon, 19 Feb 2024 23:12:51 +0000</pubDate>
                        <description><![CDATA[For future viewers of this topic: the PGPASSWORD variable must be exported before calling carbonio-files-db-bootstrap, like:
export PGPASSWORD=&#039;XXXXXXXX&#039;
 
If PGPASSWORD was already set, ...]]></description>
                        <content:encoded><![CDATA[<p>For future viewers of this topic: the PGPASSWORD variable must be exported before calling carbonio-files-db-bootstrap, like:</p>
<pre contenteditable="false">export PGPASSWORD='XXXXXXXX'</pre>
<p> </p>
<p>If PGPASSWORD was already set, you can also just run:</p>
<pre contenteditable="false">export PGPASSWORD</pre>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>rgering</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-7250</guid>
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				                    <item>
                        <title>RE: Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5028</link>
                        <pubDate>Sat, 27 May 2023 00:25:25 +0000</pubDate>
                        <description><![CDATA[Posted by: @bellux 
Hi,
i have encountered this error during installation and im worried if something is not set correctly. Carbonio is up and is able to send email already so i don&#039;t know...]]></description>
                        <content:encoded><![CDATA[<blockquote data-userid="63971" data-postid="5022" data-mention="bellux">
<div class="wpforo-post-quote-author"><strong> Posted by: @bellux </strong></div>
<p>Hi,</p>
<p>i have encountered this error during installation and im worried if something is not set correctly. Carbonio is up and is able to send email already so i don't know if the installation is ok or not.</p>
<p>https://imgur.com/a/ENdNbyC</p>
<p>I followed the official guide: <a href="https://docs.zextras.com/carbonio-ce/html/single-server-installation.html#step-7-create-main-db-role-and-database-for-product">Single-Server Installation — Zextras Carbonio CE Documentation</a></p>
</blockquote>
<p> </p>
<p>i used imagetotext.info to transform image to text.</p>
<p> </p>
<p><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Welcome!</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">This server is hosted by Contabo. If you have any questions or need help, please don't hesitate to contact us at support@contabo.com.</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Last login: Thu May 25 12:14:08 2023 from 92.245.173.212</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">root@mail:~#</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">root@mail:~#</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">root@mail:~# PGPASSWORD=|XXXXXXXX| </span><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none"> 1126</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">carbonio-files-db-bootstrap carbonio_adm 127.0.0.1</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Database: 127.0.0.1:5432 user carbonio_adm</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Password for user carbonio_adm:</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Check postgres connection: psql: FATAL ERROR (exit code 2).</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">(see EXIT STATUS section in psql man documentation)</span><br style="margin: unset;padding: unset;font-family: Roboto, sans-serif;font-size: 18px;text-decoration: none;color: #000000;line-height: 2;max-width: 100%;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none" /><span style="color: #000000;font-family: Roboto, sans-serif;font-size: 18px;font-style: normal;font-weight: 400;letter-spacing: normal;text-align: start;text-indent: 0px;text-transform: none;background-color: #f8f8f8;float: none">Password for user carbonio_adm:</span></p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>dominix</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5028</guid>
                    </item>
				                    <item>
                        <title>RE: Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5025</link>
                        <pubDate>Fri, 26 May 2023 08:16:00 +0000</pubDate>
                        <description><![CDATA[i found the solution, i need to edit the carbonio_adm password again and now everything is working correctly.
 
su - postgres -c &quot;psql --command=\&quot;ALTER USER carbonio_adm WITH PASSWORD &#039;pa...]]></description>
                        <content:encoded><![CDATA[<p>i found the solution, i need to edit the carbonio_adm password again and now everything is working correctly.</p>
<p> </p>
<p>su - postgres -c "psql --command=\"ALTER USER carbonio_adm WITH PASSWORD 'password';\""</p>
<p> </p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>BelluX</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5025</guid>
                    </item>
				                    <item>
                        <title>RE: Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5024</link>
                        <pubDate>Fri, 26 May 2023 08:03:59 +0000</pubDate>
                        <description><![CDATA[How to change the password of the user carbonio_adm?]]></description>
                        <content:encoded><![CDATA[<p>How to change the password of the user carbonio_adm?</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>BelluX</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5024</guid>
                    </item>
				                    <item>
                        <title>RE: Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5023</link>
                        <pubDate>Fri, 26 May 2023 07:52:51 +0000</pubDate>
                        <description><![CDATA[May 26 02:41:34 mail.#########.org carbonio-files: 02:41:34.438  ERROR com.zextras.carbonio.files.Boot - Service stopped unexpectedly: org.postgresql.util.PSQLException: FATAL:...]]></description>
                        <content:encoded><![CDATA[<p>May 26 02:41:34 mail.#########.org carbonio-files: 02:41:34.438  ERROR com.zextras.carbonio.files.Boot - Service stopped unexpectedly: org.postgresql.util.PSQLException: FATAL: password authentication failed for &gt;<br />May 26 02:41:34 mail.#########.org carbonio-files: Exception in thread "main" java.lang.NullPointerException<br />May 26 02:41:34 mail.#########.org carbonio-files: at com.zextras.carbonio.files.Boot.boot(Boot.java:63)<br />May 26 02:41:34 mail.#########.org carbonio-files: at com.zextras.carbonio.files.Boot.main(Boot.java:33)<br />May 26 02:41:34 mail.#########.org systemd: carbonio-files.service: Main process exited, code=exited, status=1/FAILURE<br />May 26 02:41:34 mail.#########.org systemd: carbonio-files.service: Failed with result 'exit-code'.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>BelluX</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5023</guid>
                    </item>
				                    <item>
                        <title>Problem during installation, how to see if something is not working correctly.</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5022</link>
                        <pubDate>Fri, 26 May 2023 07:42:23 +0000</pubDate>
                        <description><![CDATA[Hi,
i have encountered this error during installation and im worried if something is not set correctly. Carbonio is up and is able to send email already so i don&#039;t know if the installation ...]]></description>
                        <content:encoded><![CDATA[<p>Hi,</p>
<p>i have encountered this error during installation and im worried if something is not set correctly. Carbonio is up and is able to send email already so i don't know if the installation is ok or not.</p>
<p>https://imgur.com/a/ENdNbyC</p>
<p>I followed the official guide: <a href="https://docs.zextras.com/carbonio-ce/html/single-server-installation.html#step-7-create-main-db-role-and-database-for-product">Single-Server Installation — Zextras Carbonio CE Documentation</a></p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>BelluX</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-general-thread/problem-during-installation-how-to-see-if-something-is-not-working-correctly/#post-5022</guid>
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