Problem SSL Carbonio CE - Carbonio General

RE: Problem SSL Carbonio CE

calogero — Tue, 05 Jul 2022 10:01:16 +0000

Thank you @matt

Have a nice day and sorry for my poor english :)

Cal

RE: Problem SSL Carbonio CE

Matt — Tue, 05 Jul 2022 08:59:43 +0000

@calogero I'm not sure the issue resides in the certificate itself, but in part of the content that is requested via HTTP instead of HTTPS (mixed content), this is why I suggested analyzing the requests with the browser's dev tools (network tab).

If you want to exclude issues related to the certificate or its configuration, you can use SSL Labs.

RE: Problem SSL Carbonio CE

calogero — Tue, 05 Jul 2022 08:08:45 +0000

Hi @matt, initially when I installed Carbon CE I also installed Let's Encrypt, I thought the problem stemmed from the let's Encrypt certificate And I purchased an SSL Comodo, but the problem still persists

I have also noticed a great difficulty among my clients in setting up mail on Apple devices, why the certificate is not accepted

I will try to perform more checks but the ones I performed do not detect errors.

Thank you and have a great day

Cal.

RE: Problem SSL Carbonio CE

Matt — Tue, 05 Jul 2022 07:31:26 +0000

Hello @calogero

I tried to reproduce it in the latest version of Carbonio (Release 22.5.1 Community Edition.) but I couldn't.
No mixed content or HTTP request has been found.

Please check that you have the latest version too, if the issue still occurs, I suggest tracing the requests with the dev tools of your browser to find the HTTP req and report it here so we can further investigate.

Hope this helps.

RE: Problem SSL Carbonio CE

Sharif — Tue, 05 Jul 2022 06:42:49 +0000

@calogero

Thanks for your effort.
Let us check and get back to you.

Regards,

RE: Problem SSL Carbonio CE

calogero — Mon, 04 Jul 2022 15:54:22 +0000

Hi @shariful-islam , in all browser have identical problem... chrome, fireworks and edge

Other question not possible view your attachment: You are not permitted view this attachment ....why?

Thank you

Cal

RE: Problem SSL Carbonio CE

Sharif — Mon, 04 Jul 2022 15:49:18 +0000

@calogero

Yes, I see your certificate is okay.

Let us check and meanwhile can you check it in all browsers and let us know your feedback.

Regards,

2022-07-04-21-46-29.jpg

RE: Problem SSL Carbonio CE

calogero — Mon, 04 Jul 2022 14:42:40 +0000

Hi @shariful-islam sorry for my poor english...

if I log in in admin area have https ( screenshot)

If login as client have https: (screenshot)

but after login if click in email for read not have ssl ( screenshot)

how is it possible that emails are not protected by ssl ?

thank you

Cal

RE: Problem SSL Carbonio CE

Sharif — Mon, 04 Jul 2022 12:49:13 +0000

@calogero

Could you please elaborate on the issue a little bit?

It will help us to understand the problem clearly.

Regards,

Problem SSL Carbonio CE

calogero — Mon, 04 Jul 2022 11:22:29 +0000

Hi, I have installed certs SSL Comodo, I followed the guide on the Carbonio documentation...all ok, but have this problem:

if I go to administration login, have https and working fine...I enter as administrator and https working fine. After logout i try https://mailserver.tld/static/login and have https, login with email and password and have always https, if click in one email not have https...how is possible ?

Thank you for suggestions

Cal