Quarantine emails with password-protected file attachments - Carbonio General

RE: Quarantine emails with password-protected file attachments

Alex_Qwerty — Thu, 11 Sep 2025 10:31:37 +0000

hello everyone!

The "Block encrypted archive from viruses" checkbox is not checked, but anyway, when I want to send an email from quarantine - Please note that if the email still contains a dangerous file it will not be delivered.

RE: Quarantine emails with password-protected file attachments

anahuac — Wed, 26 Feb 2025 20:11:41 +0000

You are very welcome 😉

I'm glad it fixed it..........................

RE: Quarantine emails with password-protected file attachments

gpgp01 — Wed, 26 Feb 2025 20:08:34 +0000

thanks @anahuac

For the next email

in mail Transf. Agent --> Antivirus & Antispam, check or not check "Virus Block Encrypted Archive"

Thanks

Quarantine emails with password-protected file attachments

gpgp01 — Wed, 26 Feb 2025 19:04:52 +0000

hello to all,
i have this problem,
Carbon blocks outgoing and incoming emails with password-protected file attachments.

i recived the notificacion"VIRUS (Heuristics.Encrypted.Zip) in mail TO YOU from"

I see the email stuck in quarantine, but when I try to release it, it is not delivered.

please help me