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            <title>
									Tags don&#039;t work properly with shared contacts - Carbonio General				            </title>
            <link>https://community.zextras.com/forum/carbonio-general-thread/tags-dont-work-properly-with-shared-contacts/</link>
            <description>Zextras Community Discussion Board</description>
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                        <title>Tags don&#039;t work properly with shared contacts</title>
                        <link>https://community.zextras.com/forum/carbonio-general-thread/tags-dont-work-properly-with-shared-contacts/#post-10446</link>
                        <pubDate>Mon, 12 May 2025 13:56:33 +0000</pubDate>
                        <description><![CDATA[We noticed that tags don&#039;t work properly with shared contacts:

Tag icons are missing in the contacts list that are shared from another account.
Checkboxes are not checked, even though ta...]]></description>
                        <content:encoded><![CDATA[<p>We noticed that tags don't work properly with shared contacts:</p>
<ul>
<li>Tag icons are missing in the contacts list that are shared from another account.</li>
<li>Checkboxes are not checked, even though tags are existing. Therefore it's not possible to remove a tag from a shared contact.</li>
<li>Adding tags to a shared contacts by checking the checkbox seems to work (but after that the checkbox is still unchecked as explained in the point above).</li>
<li>Searching for tags does work for shared contacts.</li>
</ul>
<p>Does anybody know of a solution or workaround to that problem?</p>
<p>Is this a known issue and is there a plan to fix it?</p>
<p>I have looked at the requests of the UI and noticed the following, which might be part of the problem:</p>
<ul>
<li>If you are the owner of the contact, the request response contains tag ids and names:
<pre contenteditable="false">{"id":"502","l":"7","tn":"tag1,tag2","t":"880,881","d":1729631937000,...}</pre>
</li>
<li>For shared contacts only the tag names are included (field "t" is missung):
<pre contenteditable="false">{"id":"208e0ac6-1b95-4a07-af1f-e4441b14117b:3169","l":"208e0ac6-1b95-4a07-af1f-e4441b14117b:7","tn":"tag1,tag2","d":1729631862000,...}</pre>
</li>
</ul>
<p>Let me know if you need more information. I'm happy to help get that issue fixed.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-general-thread/">Carbonio General</category>                        <dc:creator>MarcoS</dc:creator>
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