Unable to add a logo in signature - Carbonio General

RE: Unable to add a logo in signature

jesusMan — Mon, 28 Sep 2026 17:15:52 +0000

Hi @anahuac On step 13th, I can not play with the dimension cause I can't see the image, only a blank square.

In some videos, I saw that once you added the link, the image's dimension appear automatically, I alwayas have to add this data.

I've tried both kind of files; jpg and png. My image dimensions are: 250 widht, 35 height, 5.35 KB

Thanks in advance

RE: Unable to add a logo in signature

cell — Fri, 27 Oct 2023 14:37:12 +0000

@anahuac Thanks a lot ! It works for me !

Have a nice day !

RE: Unable to add a logo in signature

anahuac — Fri, 27 Oct 2023 11:58:44 +0000

Got it... well, in that case I think the best tip is step 15, from the list I sent you above.

And if that doesn't work.... well, now you have a workaround to get it done.

RE: Unable to add a logo in signature

thecube — Fri, 27 Oct 2023 11:54:13 +0000

@anahuac Thanks a lot. But I would like to add images using regular drag and drop. Or use html code as a signature (for example Mozilla thunderbird).

RE: Unable to add a logo in signature

anahuac — Thu, 26 Oct 2023 21:03:09 +0000

Yes it is totally possible and I have done it many times.... here is how:

1 - Upload your image to your "Files" area;

2 - Select you Image and go to the "Sharing" tab;

3 - Roll down til you see the "Public links" area;

4 - Click on the "Add link" button;

5 - Click on "GENERATE LINK";

6 - Copy that link clicking on it

7 - Now go to your Signature setup;

8 - Click on "ADD SIGNATURE" button;

9 - Give it a name;

10 - Click on the "Insert/edit image" button;

11 - Paste the image URL on the Source field;

12 - Be sure that URL starts with "https" instead of "http". If it's "http", fix it adding the "s" =)

13 - Play around with Width and Height, til you get it the way you want;

14 - Click on the top right corner button "SAVE";

NOW IT COMES THE IMPORTANT PART

15 - Right after click on that "SAVE" button, logoff the webmail and log in again. Do not go to Inbox. =)

Hope this works... it does for me.

Enjoy!

RE: Unable to add a logo in signature

thecube — Thu, 26 Oct 2023 11:31:50 +0000

Same problem.
Is it possible to add pictures as a file to a custom signature?

Unable to add a logo in signature

cell — Mon, 23 Oct 2023 13:03:09 +0000

Hello,

I installed Carbonio CE a few days ago to test it. I would like to add a logo to my e-mail signature and when I drag and drop the image, it disappears when I leave the page. I've seen that there's a button to add an image but I have to indicate the source. Can you tell me if this is possible? What should I put in the source field?

Thanks in advance 🙂 .