mailbox.log:com.zimbra.common.service.ServiceException: system failure: change password listener https://my.domain.com for account user@my.domain.com not found

I tried resetting the password from the CLI and get the same error.  I can use zmprov GetAccount and retrieve user details, but using zmprov, again, won't let me use the SetPassword option.

It looks like everything is running except carbonio.service and others have said it doesn't matter after startup.

/opt/zextras/log# systemctl list-units carbonio*
  UNIT                                               LOAD   ACTIVE SUB     DESCRIPTION                                     
  carbonio-clamav-sidecar.service                    loaded active running Carbonio clamav sidecar proxy
  carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar
  carbonio-docs-connector-sidecar.service            loaded active running Carbonio docs connector sidecar proxy
  carbonio-docs-connector.service                    loaded active running Carbonio docs connector daemon
  carbonio-docs-editor-sidecar.service               loaded active running Carbonio Docs server sidecar proxy
  carbonio-docs-editor.service                       loaded active running Carbonio Docs Server
  carbonio-files-db-sidecar.service                  loaded active running Carbonio Files database sidecar
  carbonio-files-sidecar.service                     loaded active running Carbonio Files sidecar proxy
  carbonio-files.service                             loaded active running Carbonio Files daemon
  carbonio-mailbox-admin-sidecar.service             loaded active running Carbonio Mailbox Admin proxy sidecar
  carbonio-mailbox-nslookup-sidecar.service          loaded active running Carbonio Mailbox NSLookup proxy sidecar
  carbonio-mailbox-sidecar.service                   loaded active running Mailbox carbonio proxy sidecar
  carbonio-message-broker-sidecar.service            loaded active running Carbonio message broker sidecar proxy
  carbonio-message-broker.service                    loaded active running Carbonio message broker daemon
  carbonio-mta-sidecar.service                       loaded active running Carbonio mta sidecar proxy
  carbonio-preview-sidecar.service                   loaded active running Carbonio Preview sidecar proxy
  carbonio-preview.service                           loaded active running Carbonio Preview daemon
  carbonio-prometheus-consul-exporter.service        loaded active running Carbonio Prometheus Consul exporter
  carbonio-prometheus-mysqld-exporter.service        loaded active running Carbonio Prometheus MySQL exporter
  carbonio-prometheus-nginx-exporter.service         loaded active running Carbonio Prometheus NGINX exporter
  carbonio-prometheus-node-exporter.service          loaded active running Carbonio Prometheus Node Exporter
  carbonio-prometheus-openldap-exporter.service      loaded active running Carbonio Prometheus OpenLDAP exporter
  carbonio-prometheus.service                        loaded active running Carbonio Prometheus service
  carbonio-proxy-sidecar.service                     loaded active running NGINX carbonio proxy sidecar
  carbonio-storages-sidecar.service                  loaded active running Storages-CE sidecar proxy
  carbonio-storages.service                          loaded active running Carbonio Storages-CE daemon
  carbonio-user-management-sidecar.service           loaded active running Carbonio User Management sidecar proxy
  carbonio-user-management.service                   loaded active running Carbonio User Management daemon
● carbonio.service                                   loaded failed failed  LSB: Carbonio Services

I thought maybe an upgrade wouldn't hurt so I went ahead an upgraded to 25.3.1 and I'm on Ubuntu 22.04.5 along with all the latest "apt upgrade" goodness and a full reboot.

I'll keep poking at this but if anyone has a solution, it would be greatly appreciated.   Eventually my users are going to need to be able to reset their passwords although worst case I'll just set a new CoS with an extended password life as a workaround if needed.  :D

I don't see any glaring errors in the logs either other than this

2025-04-08  4:03:13 4  InnoDB: Table mysql/innodb_index_stats has length mismatch in the column name table_name. 

which seems to be related to

2025-04-08  4:03:01 0  Incorrect definition of table mysql.event: expected column 'sql_mode' at position 14 to have type set('REAL_AS_FLOAT','PIPES_AS_CONCAT','ANSI_QUOTES','IGNORE_SPACE','IGNORE_BAD_TABLE_OPTIONS','ONLY_FULL_GROUP_BY','NO_UNSIGNED_SUBTRACTION','NO_DIR_IN_CREATE','POSTGRESQL','ORACLE','MSSQL','DB2','MAXDB','NO_KEY_OPTIONS','NO_TABLE_OPTIONS','NO_FIELD_OPTIONS','MYSQL323','MYSQL40','ANSI','NO_AUTO_VALUE_ON_ZERO','NO_BACKSLASH_ESCAPES','STRICT_TRANS_TABLES','STRICT_ALL_TABLES','NO_ZERO_IN_DATE','NO_ZERO_DATE','INVALID_DATES','ERROR_FOR_DIVISION_BY_ZERO','TRADITIONAL','NO_AUTO_CREATE_USER','HIGH_NOT_PRECEDENCE','NO_ENGINE_SUBSTITUTION','PAD_CHAR_TO_FULL_LENGTH','EMPTY_STRING_IS_NULL','SIMULTANEOUS_ASSIGNMENT'), found type set('REAL_AS_FLOAT','PIPES_AS_CONCAT','ANSI_QUOTES','IGNORE_SPACE','IGNORE_BAD_TABLE_OPTIONS','ONLY_FULL_GROUP_BY','NO_UNSIGNED_SUBTRACTION','NO_DIR_IN_CREATE','POSTGRESQL','ORACLE','MSSQL','DB2','MAXDB','NO_KEY_OPTIONS','NO_TABLE_OPTIONS','NO_FIELD_OPTIONS','MYSQL323','MYSQL40','ANSI','NO_AUTO_VALU
2025-04-08  4:03:01 0  mariadbd: Event Scheduler: An error occurred when initializing system tables. Disabling the Event Scheduler.

which I'll deal with as soon as I recall what that password is for the upgrade.

Thanks in Advance!!