"Undefined" in common name in From: or To: for edit or create a new message. - Carbonio General https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/ Zextras Community Discussion Board en-US Sat, 18 Jul 2026 08:24:48 +0000 wpForo 60 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6412 Wed, 15 Nov 2023 17:18:27 +0000 On my tests it's still show "DEFAULT" as you can see below

De: "Anahuac" <anahuac@anahuac.eu>
Para: "DEFAULT" <cliente11@carbonio.for.mat.br>
Enviado: quarta-feira, 15 de novembro de 2023 às 11:27
Assunto: RE: teste 4444

My suggestion is that when there is no name just add nothing there.

 

]]> Carbonio General anahuac https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6412 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6391 Tue, 14 Nov 2023 18:37:10 +0000 This bug is completely resolved in Carbonio 23.11.
Congratulations to the development team

]]> Carbonio General cleverflores https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6391 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6124 Mon, 16 Oct 2023 21:16:00 +0000 Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6124 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6031 Mon, 09 Oct 2023 16:07:23 +0000 Hello @max,

We are aware of the problem and I can confirm our developers are working to solve it. I hope that the issue will be resolved in a timely manner.

]]> Carbonio General Arman Khosravi https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6031 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6027 Mon, 09 Oct 2023 15:38:08 +0000 Hi @arman ! The problem is present in version 23.9. I have known it since version 23.2. She is old and critical. Please developers fix it!

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-6027 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5498 Tue, 01 Aug 2023 05:40:29 +0000 Hi @arman ! I'll remind you of the problem again. When sent via the web client, the email does not contain the sender's name, only the address. Through the application or a third-party mail client - everything is fine. The problem is present in version 23.7.4. I have known it since version 23.2. She is old and critical. Please developers fix it!

]]> Carbonio General MAX https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5498 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5485 Mon, 31 Jul 2023 12:39:40 +0000 Unfortunately I can confirm that it's not fixed in 23.7.4 yet.

Hope they do it asap... that's a pretty serious bug.

]]> Carbonio General anahuac https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5485 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5464 Fri, 28 Jul 2023 17:13:48 +0000 I updated my test server to 23.7.0 and the bug is not resolved.

]]> Carbonio General cleverflores https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5464 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5338 Fri, 14 Jul 2023 16:11:34 +0000

Any resolution for this? Please address this issue soonest. 

]]> Carbonio General skbro27 https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5338 RE: "Undefined" in common name in From: or To: for edit or create a new message. https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5337 Fri, 14 Jul 2023 15:41:09 +0000 This is the error

]]> Carbonio General cleverflores https://community.zextras.com/forum/carbonio-general-thread/undefined-in-common-name-in-from-or-to-for-edit-or-create-a-new-message/#post-5337