Upload file on the Files area doesn't work - Carbonio General

RE: Upload file on the Files area doesn't work

raystinger — Wed, 27 Mar 2024 02:30:59 +0000

i have problem when upload outside of my local Ip . where i can configure and log for files services?

RE: Upload file on the Files area doesn't work

antonio — Fri, 08 Sep 2023 10:00:11 +0000

@anahuac Hi, I had the same problem and need to change also blobs folder

chown carbonio-storages: /opt/zextras/carbonio-storages/blobs/

RE: Upload file on the Files area doesn't work

linuxcuba — Thu, 24 Aug 2023 22:24:31 +0000

@anahuac

Well, that's the same one you have, so that's not the problem. Goodbye Carbonio, I'm tired. More than 1 year struggling with it, and giving it a vote of confidence, but not anymore, it's exhausting. I had never seen a project like this, with so many problems in its development, implementation, and every time they release an update they break something else, and add another level of problems. I think the idea of integral consul in discover-service was the worst thing that could have happened, this service constantly brings these problems, with all the other services sidecars. I can't keep wasting time, time is valuable to wear yourself out like this. Thank you very much to everyone who continues to support and bet on this solution, but it is not productive in this way.

RE: Upload file on the Files area doesn't work

anahuac — Thu, 24 Aug 2023 22:15:57 +0000

@linuxcuba

chown carbonio-storages: /opt/zextras/carbonio-storages

RE: Upload file on the Files area doesn't work

linuxcuba — Thu, 24 Aug 2023 22:13:04 +0000

@anahuac what would be the recommended permissions here?

RE: Upload file on the Files area doesn't work

anahuac — Fri, 23 Jun 2023 03:22:31 +0000

FOUND IT!!!!!!

Permission on /opt/zextras/carbonio-storages

chown carbonio-storages: /opt/zextras/carbonio-storages

RE: Upload file on the Files area doesn't work

anahuac — Fri, 23 Jun 2023 02:47:48 +0000

No matter how many times I install it from scratch it always ends like this:

"Error connecting to Consul agent: Unexpected response code: 403 (Permission denied)"

systemctl status carbonio-files-db-sidecar.service
● carbonio-files-db-sidecar.service - Carbonio Files database sidecar
    Loaded: loaded (/lib/systemd/system/carbonio-files-db-sidecar.service; enabled; vendor preset: enabled)
    Active: active (running) since Thu 2023-06-22 23:32:22 -03; 13min ago
      Docs: https://docs.zextras.com/
  Main PID: 232962 (envoy)
     Tasks: 5 (limit: 77023)
    Memory: 8.5M
       CPU: 8.561s
    CGroup: /system.slice/carbonio-files-db-sidecar.service
            └─232962 /usr/bin/envoy --config-path /tmp/envoy-176b28fac6bd3fe0-bootstrap.json --disable-hot-restart

jun 22 23:32:22 carbteste1 systemd: Started Carbonio Files database sidecar.
jun 22 23:32:22 carbteste1 consul: Error connecting to Consul agent: Unexpected response code: 403 (Permission denied)
jun 22 23:32:22 carbteste1 consul: external/com_github_google_tcmalloc/tcmalloc/internal/percpu_tcmalloc.h:729] !hdr.IsLocked() @ 0x55b2087961eb 0x55b208771128 0x55b208770>

# systemctl status carbonio-files-sidecar.service
● carbonio-files-sidecar.service - Carbonio Files sidecar proxy
    Loaded: loaded (/lib/systemd/system/carbonio-files-sidecar.service; enabled; vendor preset: enabled)
    Active: active (running) since Thu 2023-06-22 23:33:38 -03; 12min ago
      Docs: https://docs.zextras.com/zextras-suite-documentation/latest/
  Main PID: 234404 (envoy)
     Tasks: 5 (limit: 77023)
    Memory: 8.8M
       CPU: 2.890s
    CGroup: /system.slice/carbonio-files-sidecar.service
            └─234404 /usr/bin/envoy --config-path /tmp/envoy-176b290c7d18b72c-bootstrap.json --disable-hot-restart

jun 22 23:33:38 carbteste1 systemd: Started Carbonio Files sidecar proxy.
jun 22 23:33:38 carbteste1 consul: Error connecting to Consul agent: Unexpected response code: 403 (Permission denied)
jun 22 23:33:39 carbteste1 consul: external/com_github_google_tcmalloc/tcmalloc/internal/percpu_tcmalloc.h:729] !hdr.IsLocked() @ 0x55e48f0ce1eb 0x55e48f0a9128 0x55e48f0a8

Any tips?

RE: Upload file on the Files area doesn't work

anahuac — Wed, 21 Jun 2023 23:18:05 +0000

So I changed /usr/bin/carbonio-files and changed DFILES_LOG_LEVEL to debug.

Restarted carbonio-files.services and got this on /var/log/carbonio/files/files.log

20:14:41.998 INFO c.z.c.files.netty.HttpRoutingHandler - /upload
20:14:42.012 DEBUG i.n.channel.DefaultChannelPipeline - Discarded inbound message {} that reached at the tail of the pipeline. Please check your pipeline configuration.
java.util.NoSuchElementException: null
       at com.zextras.carbonio.files.rest.controllers.BlobController.channelRead0(BlobController.java:164)
       at com.zextras.carbonio.files.rest.controllers.BlobController.channelRead0(BlobController.java:61)
       at io.netty.channel.SimpleChannelInboundHandler.channelRead(SimpleChannelInboundHandler.java:99)
       at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444)
       at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420)
       at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412)
       at com.zextras.carbonio.files.netty.AuthenticationHandler.lambda$validateAuthTokenAndFetchAccount$1(AuthenticationHandler.java:132)
       at java.base/java.util.Optional.ifPresentOrElse(Optional.java:194)
       at com.zextras.carbonio.files.netty.AuthenticationHandler.lambda$validateAuthTokenAndFetchAccount$3(AuthenticationHandler.java:123)
       at io.vavr.control.Try.onSuccess(Try.java:712)
       at com.zextras.carbonio.files.netty.AuthenticationHandler.validateAuthTokenAndFetchAccount(AuthenticationHandler.java:120)
       at com.zextras.carbonio.files.netty.AuthenticationHandler.channelRead0(AuthenticationHandler.java:78)
       at com.zextras.carbonio.files.netty.AuthenticationHandler.channelRead0(AuthenticationHandler.java:25)
       at io.netty.channel.SimpleChannelInboundHandler.channelRead(SimpleChannelInboundHandler.java:99)

"Discarded inbound message {} that reached at the tail of the pipeline. Please check your pipeline configuration."

What does that mean and how to fix it?

RE: Upload file on the Files area doesn't work

anahuac — Wed, 21 Jun 2023 19:43:45 +0000

Complimenting the issue with more information:

systemctl status carbonio-docs-editor

jun 21 16:41:22 master coolwsd: /opt/zextras/docs/bin/coolforkit: Relink `/opt/zextras/common/lib/libPocoFoundation.so.94' with `/lib/x86_64-linux-gnu/libz.so.1' for IFUN>
jun 21 16:41:22 master coolwsd: coolforkit version details: 22.05.12.4 - dist
jun 21 16:41:22 master coolwsd: Capabilities are not set for the coolforkit program.
jun 21 16:41:22 master coolwsd: Please make sure that the current partition was *not* mounted with the 'nosuid' option.
jun 21 16:41:22 master coolwsd: If you are on SLES11, please set 'file_caps=1' as kernel boot option.

"Capabilities are not set for the coolforkit program."

it seem there are some sort of permission missing... it can't load properly

RE: Upload file on the Files area doesn't work

anahuac — Wed, 21 Jun 2023 12:49:08 +0000

So I decided to reinstall it all from scratch.... all options like "New Folder" and "new document" are grayed =(

What I found interesting was this log on /var/log/carbonio/files/file.log

09:41:32.107 ERROR com.zextras.carbonio.files.Boot - Service stopped unexpectedly: org.postgresql.util.PSQLException: Connection to 127.78.0.2:20000 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

telnet 127.78.0.2 20000
telnet: Unable to connect to remote host: Connection refused

So, I reach a dead end here.... does anybody have a clue about what I'm suppose to do?

Regards