antivirus not starting in carbonio (last version) 4.0.32-1focal - Install & Setup https://community.zextras.com/forum/carbonio-setup/antivirus-not-starting-in-carbonio-last-version-4-0-32-1focal/ Zextras Community Discussion Board en-US Thu, 10 Sep 2026 11:13:52 +0000 wpForo 60 RE: antivirus not starting in carbonio (last version) 4.0.32-1focal https://community.zextras.com/forum/carbonio-setup/antivirus-not-starting-in-carbonio-last-version-4-0-32-1focal/#post-6844 Sun, 07 Jan 2024 00:35:44 +0000 the problem seems to be present still.

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]]> Install & Setup dominix https://community.zextras.com/forum/carbonio-setup/antivirus-not-starting-in-carbonio-last-version-4-0-32-1focal/#post-6844 antivirus not starting in carbonio (last version) 4.0.32-1focal https://community.zextras.com/forum/carbonio-setup/antivirus-not-starting-in-carbonio-last-version-4-0-32-1focal/#post-6616 Tue, 12 Dec 2023 12:42:23 +0000 root@carbonio:~# su - zextras -c "zmcontrol status"
Host carbonio.infoel.pf
amavis Running
antispam Running
antivirus Stopped
zmclamdctl is not running
directory-server Running

... 

the log in log/clamd.log says there is an error at line 136 in clamd.com 

and at this line there is an string with only ReadTimeout and no value

/opt/zextras/conf/clamd.conf.in  report @ #136

ReadTimeout %%carbonioClamAVReadTimeout%%

so it looks to me that %%carbonioClamAVReadTimeout%%
can't be retreived or is not configured.

I have managed to make it run using a default value

ReadTimeout 120 in clamd.conf.in 

 

but now I expect this to be fixed for reel, either using the right variable or setting it properly.

any help for that ?

 

]]> Install & Setup dominix https://community.zextras.com/forum/carbonio-setup/antivirus-not-starting-in-carbonio-last-version-4-0-32-1focal/#post-6616