Hello,

That's correct, 2FA is only a part of Zextras Carbonio, not Carbonio CE.

Best.

Is 2FA still not compatible with CE version?

Good day,

AFAIK, 2FA is not supported on Carbonio CE.

Cheers,

Stefano

I get an error when trying to generate OTP from any account.

Even if i move to "Auth" tab in users settings i've got the same type of error: 

com.zimbra.common.service.ServiceException: unknown document: ListCredentialsRequest

Is it a bug or Carbonio doesn't provide Auth features in community edition?

2022-05-02 17:54:37,021 WARN SoapEngine - cannot dispatch request com.zimbra.common.service.ServiceException: unknown document: GenerateOTPRequest ExceptionId:qtp341748265-16://mail.xtools.work/service/soap/GenerateOTPRequest:1651503277020:698bea6fc57bff40 Code:service.UNKNOWN_DOCUMENT at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:290) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:557) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:479) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:266) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:296) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:205) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:202) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631) at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:228) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:95) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:113) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:105) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1434) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1349) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234) at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763) at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:516) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:400) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:645) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:392) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) at java.base/java.lang.Thread.run(Thread.java:830)