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            <title>
									Chat can not be enabled? - Install &amp; Setup				            </title>
            <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/</link>
            <description>Zextras Community Discussion Board</description>
            <language>en-US</language>
            <lastBuildDate>Mon, 05 Oct 2026 21:29:26 +0000</lastBuildDate>
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							                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4764</link>
                        <pubDate>Thu, 30 Mar 2023 19:45:11 +0000</pubDate>
                        <description><![CDATA[Hi, i have similar problem with Drive function, the error is &quot;JSAN.parse: unexpected character at line 1 column 1 of the JSON data. Any solution please?]]></description>
                        <content:encoded><![CDATA[<p>Hi, i have similar problem with Drive function, the error is "JSAN.parse: unexpected character at line 1 column 1 of the JSON data. Any solution please?</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>jdavasco</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4764</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4619</link>
                        <pubDate>Thu, 02 Mar 2023 00:37:07 +0000</pubDate>
                        <description><![CDATA[Hi @arman  , I use 

Distributor ID: UbuntuDescription: Ubuntu 20.04.5 LTSRelease: 20.04Codename: focal
 
Packages
Name Versioncarbonio-admin-console-ui 0.9.11-1ubuntu1~carbonio-admin-l...]]></description>
                        <content:encoded><![CDATA[<p>Hi @arman  , I use </p>
<blockquote>
<p>Distributor ID: Ubuntu<br />Description: Ubuntu 20.04.5 LTS<br />Release: 20.04<br />Codename: focal</p>
<p> </p>
<p>Packages</p>
<p>Name Version<br /><br />carbonio-admin-console-ui 0.9.11-1ubuntu1~<br />carbonio-admin-login-ui 0.9.4-1ubuntu1~<br />carbonio-admin-ui 0.9.7-1ubuntu1~<br />carbonio-altermime 0.3.10-4ubuntu1~focal<br />carbonio-amavis-logwatch 1.51.03-1ubuntu1~focal<br />carbonio-amavisd 2.12.2-2ubuntu1~focal<br />carbonio-appserver 4.0.19-1ubuntu1~focal<br />carbonio-appserver-conf 4.1.1-1ubuntu1~focal<br />carbonio-appserver-service 4.1.1-1ubuntu1~focal<br />carbonio-appserver-store-libs 4.0.10-1ubuntu1~focal<br />carbonio-appserver-war 4.1.1-1ubuntu1~focal<br />carbonio-auth-ui 1.0.2-1ubuntu1~<br />carbonio-bdb 5.3.28-1ubuntu1~focal<br />carbonio-calendars-ui 1.1.1-1ubuntu1~<br />carbonio-ce 4.0.19-1ubuntu1~focal<br />carbonio-chats-ui 1.1.1-1ubuntu1~<br />carbonio-clamav 0.103.7-1ubuntu1~focal<br />carbonio-common-appserver-conf 4.1.1-1ubuntu1~focal<br />carbonio-common-appserver-db 4.1.1-1ubuntu1~focal<br />carbonio-common-appserver-docs 4.1.1-1ubuntu1~focal<br />carbonio-common-appserver-native-lib 4.1.1-1ubuntu1~focal<br />carbonio-common-core-jar 4.1.1-1ubuntu1~focal<br />carbonio-common-core-libs 4.0.10-1ubuntu1~focal<br />carbonio-contacts-ui 1.1.0-1ubuntu1~<br />carbonio-core 4.0.19-1ubuntu1~focal<br />carbonio-curl 7.79.1-1ubuntu1~focal<br />carbonio-cyrus-sasl 2.1.27-1ubuntu1~focal<br />carbonio-directory-server 4.0.19-1ubuntu1~focal<br />carbonio-files 0.7.0-1ubuntu1~<br />carbonio-files-ce &lt;none&gt;<br />carbonio-files-db 0.1.4-1ubuntu1~<br />carbonio-files-ui 1.1.1-1ubuntu1~<br />carbonio-freetype 2.10.4-1ubuntu1~focal<br />carbonio-icu 69.1-1ubuntu1~focal<br />carbonio-innotop 1.13.0-2ubuntu1~focal<br />carbonio-jemalloc 5.3.0-2ubuntu1~focal<br />carbonio-jetty-distribution 9.4.48.v20220622-2ubuntu1~focal<br />carbonio-krb5 1.19.2-1ubuntu1~focal<br />carbonio-libart 2.3.21-1ubuntu1~focal<br />carbonio-libbsd 0.10.0-1ubuntu1~focal<br />carbonio-libevent 2.1.12-1ubuntu1~focal<br />carbonio-libmilter 8.17.1-1ubuntu1~focal<br />carbonio-libpng 1.6.37-1ubuntu1~focal<br />carbonio-libsodium 1.0.18-1ubuntu1~focal<br />carbonio-libtool 2.4.6-1ubuntu1~focal<br />carbonio-libxml2 2.9.12-2ubuntu1~focal<br />carbonio-logger 4.0.19-1ubuntu1~focal<br />carbonio-login-ui 0.9.3-2ubuntu1~<br />carbonio-mails-ui 1.1.2-1ubuntu1~<br />carbonio-mariadb 10.1.48-1ubuntu1~focal<br />carbonio-memcached 1.6.12-1ubuntu1~focal<br />carbonio-mta 4.0.19-1ubuntu1~focal<br />carbonio-nginx 1.20.2-4ubuntu1~focal<br />carbonio-opendkim 2.10.3-2ubuntu1~focal<br />carbonio-openjdk 13.0.2-1ubuntu1~focal<br />carbonio-openjdk-cacerts 1.0.6-3ubuntu1~focal<br />carbonio-openldap 2.4.59-1ubuntu1~focal<br />carbonio-openssl 1.1.1q-1ubuntu1~focal<br />carbonio-perl-archive-zip 1.68-2ubuntu1~focal<br />carbonio-perl-berkeleydb 0.64-2ubuntu1~focal<br />carbonio-perl-cache-fastmmap 1.56-2ubuntu1~focal<br />carbonio-perl-canary-stability 2013-2ubuntu1~focal<br />carbonio-perl-carp-clan 6.08-2ubuntu1~focal<br />carbonio-perl-compress-raw-bzip2 2.101-2ubuntu1~focal<br />carbonio-perl-compress-raw-zlib 2.101-2ubuntu1~focal<br />carbonio-perl-config-inifiles 3.000003-2ubuntu1~focal<br />carbonio-perl-convert-asn1 0.31-2ubuntu1~focal<br />carbonio-perl-convert-binhex 1.125-2ubuntu1~focal<br />carbonio-perl-convert-tnef 0.18-2ubuntu1~focal<br />carbonio-perl-convert-uulib 1.8-3ubuntu1~focal<br />carbonio-perl-crypt-openssl-random 0.15-2ubuntu1~focal<br />carbonio-perl-crypt-openssl-rsa 0.31-2ubuntu1~focal<br />carbonio-perl-crypt-saltedhash 0.09-2ubuntu1~focal<br />carbonio-perl-data-uuid 1.226-2ubuntu1~focal<br />carbonio-perl-date-calc 6.4-2ubuntu1~focal<br />carbonio-perl-date-manip 6.85-2ubuntu1~focal<br />carbonio-perl-dbd-mysql 4.050-2ubuntu1~focal<br />carbonio-perl-dbd-sqlite 1.66-2ubuntu1~focal<br />carbonio-perl-dbi 1.643-2ubuntu1~focal<br />carbonio-perl-digest-hmac 1.04-2ubuntu1~focal<br />carbonio-perl-digest-sha1 2.13-2ubuntu1~focal<br />carbonio-perl-encode-locale 1.05-2ubuntu1~focal<br />carbonio-perl-error 0.17029-2ubuntu1~focal<br />carbonio-perl-file-grep 0.02-2ubuntu1~focal<br />carbonio-perl-file-libmagic 1.23-2ubuntu1~focal<br />carbonio-perl-file-listing 6.14-2ubuntu1~focal<br />carbonio-perl-file-tail 1.3-2ubuntu1~focal<br />carbonio-perl-filesys-df 0.92-2ubuntu1~focal<br />carbonio-perl-geography-countries 2009041301-2ubuntu1~focal<br />carbonio-perl-html-parser 3.76-2ubuntu1~focal<br />carbonio-perl-http-cookies 6.10-2ubuntu1~focal<br />carbonio-perl-http-daemon 6.12-2ubuntu1~focal<br />carbonio-perl-http-date 6.05-2ubuntu1~focal<br />carbonio-perl-http-message 6.32-2ubuntu1~focal<br />carbonio-perl-http-negotiate 6.01-2ubuntu1~focal<br />carbonio-perl-io-compress 2.102-2ubuntu1~focal<br />carbonio-perl-io-html 1.004-2ubuntu1~focal<br />carbonio-perl-io-socket-inet6 2.72-2ubuntu1~focal<br />carbonio-perl-io-socket-ip 0.41-2ubuntu1~focal<br />carbonio-perl-io-socket-ssl 2.072-2ubuntu1~focal<br />carbonio-perl-io-stringy 2.113-2ubuntu1~focal<br />carbonio-perl-ip-country 2.28-2ubuntu1~focal<br />carbonio-perl-json-pp 4.06-2ubuntu1~focal<br />carbonio-perl-libwww 6.67-1ubuntu1~focal<br />carbonio-perl-lwp-mediatypes 6.04-2ubuntu1~focal<br />carbonio-perl-lwp-protocol-https 6.10-2ubuntu1~focal<br />carbonio-perl-mail-dkim 1.20200907-2ubuntu1~focal<br />carbonio-perl-mail-spamassassin 3.4.6-3ubuntu1~focal<br />carbonio-perl-mail-spf 2.9.0-2ubuntu1~focal<br />carbonio-perl-mailtools 2.21-2ubuntu1~focal<br />carbonio-perl-math-bigint 1.999818-2ubuntu1~focal<br />carbonio-perl-mime-tools 5.509-2ubuntu1~focal<br />carbonio-perl-net-cidr 0.21-2ubuntu1~focal<br />carbonio-perl-net-dns 1.31-2ubuntu1~focal<br />carbonio-perl-net-dns-resolver-programmable 0.009-2ubuntu1~focal<br />carbonio-perl-net-http 6.21-2ubuntu1~focal<br />carbonio-perl-net-ldap 0.68-2ubuntu1~focal<br />carbonio-perl-net-libidn 0.12-2ubuntu1~focal<br />carbonio-perl-net-server 2.010-2ubuntu1~focal<br />carbonio-perl-net-ssleay 1.90-2ubuntu1~focal<br />carbonio-perl-netaddr-ip 4.079-2ubuntu1~focal<br />carbonio-perl-parent 0.238-2ubuntu1~focal<br />carbonio-perl-socket 2.032-2ubuntu1~focal<br />carbonio-perl-swatchdog 3.2.4-2ubuntu1~focal<br />carbonio-perl-term-readkey 2.38-2ubuntu1~focal<br />carbonio-perl-timedate 2.33-2ubuntu1~focal<br />carbonio-perl-unix-getrusage 0.03-2ubuntu1~focal<br />carbonio-perl-unix-syslog 1.1-2ubuntu1~focal<br />carbonio-perl-uri 5.09-2ubuntu1~focal<br />carbonio-perl-www-robotrules 6.02-2ubuntu1~focal<br />carbonio-perl-xml-namespacesupport 1.12-2ubuntu1~focal<br />carbonio-perl-xml-parser 2.46-2ubuntu1~focal<br />carbonio-perl-xml-sax 1.02-2ubuntu1~focal<br />carbonio-perl-xml-sax-base 1.09-2ubuntu1~focal<br />carbonio-perl-xml-sax-expat 0.51-2ubuntu1~focal<br />carbonio-perl-xml-simple 2.25-2ubuntu1~focal<br />carbonio-pflogsumm 1.1.5-1ubuntu1~focal<br />carbonio-policyd 2.1.0.0-1ubuntu1~focal<br />carbonio-postfix 3.6.3-2ubuntu1~focal<br />carbonio-postfix-logwatch 1.40.03-1ubuntu1~focal<br />carbonio-prepflog 0.4.1-1ubuntu1~focal<br />carbonio-proxy 4.0.14-1ubuntu1~<br />carbonio-rrdtool 1.7.2-2ubuntu1~focal<br />carbonio-shell-ui 1.1.1-1ubuntu1~<br />carbonio-spamassassin-rules 1.0-2ubuntu1~focal<br />carbonio-timezone-data 4.0.3-1ubuntu1~focal<br />carbonio-unbound 1.13.1-1ubuntu1~focal<br />carbonio-webui 4.0.19-1ubuntu1~focal</p>
</blockquote>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>dominix</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4619</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4617</link>
                        <pubDate>Wed, 01 Mar 2023 15:01:32 +0000</pubDate>
                        <description><![CDATA[Posted by: @dominix 
sorry, it was not availlable, but now it is !  
however everytime I move from folder I got a warning notification in a orange box at the bottom that says
unexpexted t...]]></description>
                        <content:encoded><![CDATA[<blockquote data-userid="822" data-postid="4613" data-mention="dominix">
<div class="wpforo-post-quote-author"><strong> Posted by: @dominix </strong></div>
<p>sorry, it was not availlable, but now it is !  </p>
<p>however everytime I move from folder I got a warning notification in a orange box at the bottom that says</p>
<pre contenteditable="false">unexpexted token '&lt;' , " &lt;he" ... is not valid json</pre>
</blockquote>
<p>Hello @dominix,</p>
<p>Would you please tell us which version of Carbonio CE you are using on which distro so I can try to inform our developers?</p>
<p>Thank you in advance,</p>
<p>Best regards.</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>Arman Khosravi</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4617</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4613</link>
                        <pubDate>Tue, 28 Feb 2023 23:21:38 +0000</pubDate>
                        <description><![CDATA[sorry, it was not availlable, but now it is !  
however everytime I move from folder I got a warning notification in a orange box at the bottom that says
unexpexted token &#039;&lt;&#039; , &quot; &lt;he...]]></description>
                        <content:encoded><![CDATA[<p>sorry, it was not availlable, but now it is !  </p>
<p>however everytime I move from folder I got a warning notification in a orange box at the bottom that says</p>
<pre contenteditable="false">unexpexted token '&lt;' , " &lt;he" ... is not valid json</pre>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>dominix</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4613</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4611</link>
                        <pubDate>Tue, 28 Feb 2023 22:12:46 +0000</pubDate>
                        <description><![CDATA[@jackwaskito same for me, not availlable.
----------------------------------------]]></description>
                        <content:encoded><![CDATA[<p>@jackwaskito same for me, not availlable.</p>
<p>----------------------------------------</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>dominix</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4611</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4568</link>
                        <pubDate>Thu, 16 Feb 2023 09:51:44 +0000</pubDate>
                        <description><![CDATA[as normal user (not admin/zextras user) I can confirm it is NOT available.  e.g. there are some items but i cant click it (greyed out)]]></description>
                        <content:encoded><![CDATA[<p>as normal user (not admin/zextras user) I can confirm it is NOT available.  e.g. there are some items but i cant click it (greyed out)</p>
<p> </p>
<p> </p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>jackwaskito</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4568</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4557</link>
                        <pubDate>Wed, 15 Feb 2023 10:57:38 +0000</pubDate>
                        <description><![CDATA[Posted by: @jackwaskito 
Hi, thanks, i assumed feature &quot;Files&quot; also not available, cause it is cant be enabled also
 

Hello @jackwaskito,
The File should be available in Carbonio CE an...]]></description>
                        <content:encoded><![CDATA[<blockquote data-userid="71797" data-postid="4554" data-mention="jackwaskito">
<div class="wpforo-post-quote-author"><strong> Posted by: @jackwaskito </strong></div>
<p>Hi, thanks, i assumed feature "Files" also not available, cause it is cant be enabled also</p>
<p> </p>
</blockquote>
<p>Hello @jackwaskito,</p>
<p>The File should be available in Carbonio CE and accessible from the left pane in the web client. Would you please confirm you can access it as a user (not an admin)?</p>
<p>Thanks.</p>
<p>Regards,</p>
<p>Arman</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>Arman Khosravi</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4557</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4554</link>
                        <pubDate>Wed, 15 Feb 2023 08:29:10 +0000</pubDate>
                        <description><![CDATA[Hi, thanks, i assumed feature &quot;Files&quot; also not available, cause it is cant be enabled also]]></description>
                        <content:encoded><![CDATA[<p>Hi, thanks, i assumed feature "Files" also not available, cause it is cant be enabled also</p>
<p> </p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>jackwaskito</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4554</guid>
                    </item>
				                    <item>
                        <title>RE: Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4552</link>
                        <pubDate>Wed, 15 Feb 2023 07:53:46 +0000</pubDate>
                        <description><![CDATA[Posted by: @jackwaskito 
Hi,
 
After fresh installation, seems chat can not be activated? if you go to admin console-&gt;COS-&gt;default-&gt;Features, i can not enabled chat feature
can ...]]></description>
                        <content:encoded><![CDATA[<blockquote data-userid="71797" data-postid="4549" data-mention="jackwaskito">
<div class="wpforo-post-quote-author"><strong> Posted by: @jackwaskito </strong></div>
<p>Hi,</p>
<p> </p>
<p>After fresh installation, seems chat can not be activated? if you go to admin console-&gt;COS-&gt;default-&gt;Features, i can not enabled chat feature</p>
<p>can you show how to enable this feature?</p>
</blockquote>
<p>@jackwaskito</p>
<p>Hi,</p>
<p>Thank you for your interest in Carbonio CE.</p>
<p>Currently chat is not available in Carbonio CE. Though it is planned to be included in Carbonio CE but right now I can not particularly mention any timeline.</p>
<p>We are continuously working to make it more stable, secure, and enriched with features so I hope you can understand that it may take some time to integrate all the expected features.</p>
<p>Till then bear with us.</p>
<p>Thank you for your time and patience.</p>
<p> </p>
<p>Regards,</p>
<p>Sharif</p>
<p> </p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>Sharif</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4552</guid>
                    </item>
				                    <item>
                        <title>Chat can not be enabled?</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4549</link>
                        <pubDate>Wed, 15 Feb 2023 01:12:19 +0000</pubDate>
                        <description><![CDATA[Hi,
 
After fresh installation, seems chat can not be activated? if you go to admin console-&gt;COS-&gt;default-&gt;Features, i can not enabled chat feature
can you show how to enable thi...]]></description>
                        <content:encoded><![CDATA[<p>Hi,</p>
<p> </p>
<p>After fresh installation, seems chat can not be activated? if you go to admin console-&gt;COS-&gt;default-&gt;Features, i can not enabled chat feature</p>
<p>can you show how to enable this feature?</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>jackwaskito</dc:creator>
                        <guid isPermaLink="true">https://community.zextras.com/forum/carbonio-setup/chat-can-not-be-enabled/#post-4549</guid>
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