Zextras Forum - Recent Topics https://community.zextras.com/forum/ Zextras Community Discussion Board en-US Fri, 03 Apr 2026 18:10:24 +0000 wpForo 60 renew ssl certificate for virtualhost https://community.zextras.com/forum/carbonio-setup/renew-ssl-certificate-for-virtualhost/ Fri, 27 Mar 2026 22:13:01 +0000 I have Carbonio CE server with:

primary domain domain1.com,

and a gest domain gest.com,

the gest domain has virtualhost mail.gest.com,

with SSL certificate about to expire,

my task is to renew SSL certificate of virtualhost mail.gest.com,

how to complete so?

]]> salah https://community.zextras.com/forum/carbonio-setup/renew-ssl-certificate-for-virtualhost/ Migrating from zimbra 8.8.15 https://community.zextras.com/forum/carbonio-setup/migrating-from-zimbra-8-8-15/ Thu, 26 Mar 2026 08:03:23 +0000 I currently have a newly installed Carbonio server. I also have a corrupted old zimbra 8.8.15 server that was the active server until it recently stopped working due to ldap no longer starting successfully. I've tried many ways to do a clean migration but I've only been able to migrate user names, and distributed lists successfully. My main challenge now is to migrate the 800 gig store. I need a way to import all the existing mail on the old server without the use of ldap. I have already imported all accounts with their existing old IDs.I have total access to both servers and they are on the same local network. I've been on this for weeks. Any will be much appreciated

]]> iomari https://community.zextras.com/forum/carbonio-setup/migrating-from-zimbra-8-8-15/ Carbonio Access Issue https://community.zextras.com/forum/general-info/carbonio-access-issue/ Thu, 26 Mar 2026 07:09:00 +0000 I installed Carbonio in a local environment on a virtual machine, and I'm getting the following error message after trying to log in to the admin panel: Something went wrong
We’re sorry, but an error occurred while loading this page. 

]]> hooo86 https://community.zextras.com/forum/general-info/carbonio-access-issue/ During the update I had a problem https://community.zextras.com/forum/carbonio-general-thread/during-the-update-i-had-a-problem/ Tue, 24 Mar 2026 20:11:56 +0000 Hi,

Help,

During the update I had a problem and although it finished successfully after the retry, I now have this problem: how do I restore or synchronize trust between the services? It seems that communication is being rejected.

sudo systemctl restart service-discover

Job for service-discover.service failed because the control process exited with error code.

See "systemctl status service-discover.service" and "journalctl -xeu service-discover.service" for details.

root@ms:/home/carbon# sudo systemctl status service-discover

  • service-discover.service - Zextras Service Discover Server

     Loaded: loaded (/lib/systemd/system/service-discover.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:39:29 -05; 4s ago

       Docs: https://docs.zextras.com/

    Process: 595630 ExecStart=/usr/bin/service-discoverd server (code=exited, status=1/FAILURE)

   Main PID: 595630 (code=exited, status=1/FAILURE)

        CPU: 347ms

root@ms:/home/carbon# nano /etc/zextras/service-discover/config.json

root@ms:/home/carbon# sudo systemctl restart service-discover

root@ms:/home/carbon# systemctl restart "carbonio*-sidecar.service"

root@ms:/home/carbon# systemctl status "carbonio*-sidecar.service"

  • carbonio-mta-sidecar.service - Carbonio MTA Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-mta-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:41:50 -05; 8s ago

       Docs: https://docs.zextras.com/

   Main PID: 598357 (consul)

      Tasks: 11 (limit: 57778)

     Memory: 14.4M

        CPU: 166ms

     CGroup: /system.slice/carbonio-mta-sidecar.service

             └─598357 /usr/bin/consul connect envoy -token-file /etc/carbonio/mta/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mta

 

Mar 24 11:41:50 mi.servidor.eje systemd: Stopping Carbonio MTA Sidecar...

Mar 24 11:41:50 mi.servidor.eje systemd: carbonio-mta-sidecar.service: Deactivated successfully.

Mar 24 11:41:50 mi.servidor.eje systemd: Stopped Carbonio MTA Sidecar.

Mar 24 11:41:50 mi.servidor.eje systemd: Started Carbonio MTA Sidecar.

 

  • carbonio-message-broker-sidecar.service - Carbonio Message Broker Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-message-broker-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:41:50 -05; 19s ago

       Docs: https://docs.zextras.com/

   Main PID: 598356 (consul)

      Tasks: 8 (limit: 57778)

     Memory: 15.2M

        CPU: 214ms

     CGroup: /system.slice/carbonio-message-broker-sidecar.service

             └─598356 /usr/bin/consul connect envoy -token-file /etc/carbonio/message-broker/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-broker

 

Mar 24 11:41:50 mi.servidor.eje systemd: Stopping Carbonio Message Broker Sidecar...

Mar 24 11:41:50 mi.servidor.eje systemd: carbonio-message-broker-sidecar.service: Deactivated successfully.

Mar 24 11:41:50 mi.servidor.eje systemd: Stopped Carbonio Message Broker Sidecar.

Mar 24 11:41:50 mi.servidor.eje systemd: Started Carbonio Message Broker Sidecar.

 

  • carbonio-proxy-sidecar.service - Carbonio Proxy Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-proxy-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:41:50 -05; 22s ago

       Docs: https://docs.zextras.com/

   Main PID: 598358 (consul)

      Tasks: 16 (limit: 57778)

     Memory: 16.4M

        CPU: 260ms

     CGroup: /system.slice/carbonio-proxy-sidecar.service

             └─598358 /usr/bin/consul connect envoy -token-file /etc/carbonio/proxy/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-proxy

 

Mar 24 11:41:50 mi.servidor.eje systemd: Stopping Carbonio Proxy Sidecar...

Mar 24 11:41:50 mi.servidor.eje systemd: carbonio-proxy-sidecar.service: Deactivated successfully.

Mar 24 11:41:50 mi.servidor.eje systemd: Stopped Carbonio Proxy Sidecar.

Mar 24 11:41:50 mi.servidor.eje systemd: Started Carbonio Proxy Sidecar.

Mar 24 11:42:13 mi.servidor.eje consul: Failed looking up sidecar proxy info for carbonio-proxy: Unexpected response code: 403 (ACL system must be bootstrapped before making any requests that require authorization: ACL not found)

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-proxy-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-proxy-sidecar.service: Failed with result 'exit-code'.

 

  • carbonio-docs-editor-sidecar.service - Carbonio Docs server sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-docs-editor-sidecar.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:42:13 -05; 975ms ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

    Process: 598359 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/docs-editor/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-docs-editor (code=exited, status=1/FAILURE)

   Main PID: 598359 (code=exited, status=1/FAILURE)

        CPU: 259ms

 

Mar 24 11:42:13 mi.servidor.eje consul: Failed looking up sidecar proxy info for carbonio-docs-editor: Unexpected response code: 403 (ACL system must be bootstrapped before making any requests that require authorization: ACL not found)

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-docs-editor-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-docs-editor-sidecar.service: Failed with result 'exit-code'.

 

  • carbonio-files-db-sidecar.service - Carbonio Files database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-files-db-sidecar.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:42:13 -05; 5s ago

       Docs: https://docs.zextras.com/

    Process: 598360 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/files-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-files-db (code=exited, status=1/FAILURE)

   Main PID: 598360 (code=exited, status=1/FAILURE)

        CPU: 264ms

 

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-files-db-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-files-db-sidecar.service: Failed with result 'exit-code'.

 

  • carbonio-mailbox-db-sidecar.service - Carbonio Mailbox database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-db-sidecar.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:42:13 -05; 9s ago

       Docs: https://docs.zextras.com/

    Process: 598361 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox-db (code=exited, status=1/FAILURE)

   Main PID: 598361 (code=exited, status=1/FAILURE)

        CPU: 291ms

 

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-mailbox-db-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-mailbox-db-sidecar.service: Failed with result 'exit-code'.

 

  • carbonio-files-sidecar.service - Carbonio Files sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-files-sidecar.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:42:13 -05; 11s ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

    Process: 598362 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/files/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-files (code=exited, status=1/FAILURE)

   Main PID: 598362 (code=exited, status=1/FAILURE)

        CPU: 281ms

 

Mar 24 11:42:13 mi.servidor.eje consul: Failed looking up sidecar proxy info for carbonio-files: Unexpected response code: 403 (ACL system must be bootstrapped before making any requests that require authorization: ACL not found)

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-files-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-files-sidecar.service: Failed with result 'exit-code'.

 

  • carbonio-clamav-sidecar.service - Carbonio ClamAV Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-clamav-sidecar.service; enabled; vendor preset: enabled)

     Active: activating (auto-restart) (Result: exit-code) since Tue 2026-03-24 11:42:13 -05; 13s ago

       Docs: https://docs.zextras.com/

    Process: 598464 ExecStart=/usr/bin/consul connect envoy -token-file /etc/carbonio/clamav/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-clamav (code=exited, status=1/FAILURE)

   Main PID: 598464 (code=exited, status=1/FAILURE)

        CPU: 272ms

 

Mar 24 11:42:13 mi.servidor.eje consul: Failed looking up sidecar proxy info for carbonio-clamav: Unexpected response code: 403 (ACL system must be bootstrapped before making any requests that require authorization: ACL not found)

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-clamav-sidecar.service: Main process exited, code=exited, status=1/FAILURE

Mar 24 11:42:13 mi.servidor.eje systemd: carbonio-clamav-sidecar.service: Failed with result 'exit-code'.

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-clamav-sidecar.service: Scheduled restart job, restart counter is at 1.

 

  • carbonio-tasks-db-sidecar.service - Carbonio Tasks database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-tasks-db-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 26ms ago

   Main PID: 599408 ((consul))

      Tasks: 1 (limit: 57778)

     Memory: 372.0K

        CPU: 2ms

     CGroup: /system.slice/carbonio-tasks-db-sidecar.service

             └─599408 "(consul)"

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Tasks database sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Tasks database sidecar.

 

  • carbonio-docs-connector-sidecar.service - Carbonio docs connector sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-docs-connector-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 1s ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

   Main PID: 599390 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 1.8M

        CPU: 25ms

     CGroup: /system.slice/carbonio-docs-connector-sidecar.service

             └─599390 /usr/bin/consul connect envoy -token-file /etc/carbonio/docs-connector/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-docs-connector

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-docs-connector-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio docs connector sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio docs connector sidecar proxy.

 

  • carbonio-tasks-sidecar.service - Carbonio Tasks sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-tasks-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 2s ago

   Main PID: 599409 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 1.8M

        CPU: 33ms

     CGroup: /system.slice/carbonio-tasks-sidecar.service

             └─599409 /usr/bin/consul connect envoy -token-file /etc/carbonio/tasks/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-tasks

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Tasks sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Tasks sidecar proxy.

 

  • carbonio-message-dispatcher-auth-sidecar.service - Carbonio Message Dispatcher auth sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-auth-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 4s ago

       Docs: https://docs.zextras.com/

   Main PID: 599400 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 2.3M

        CPU: 44ms

     CGroup: /system.slice/carbonio-message-dispatcher-auth-sidecar.service

             └─599400 /usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-auth

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Message Dispatcher auth sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Message Dispatcher auth sidecar proxy.

 

  • carbonio-docs-connector-db-sidecar.service - Carbonio Docs Connector database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-docs-connector-db-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 5s ago

       Docs: https://docs.zextras.com/

   Main PID: 599389 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 3.1M

        CPU: 55ms

     CGroup: /system.slice/carbonio-docs-connector-db-sidecar.service

             └─599389 /usr/bin/consul connect envoy -token-file /etc/carbonio/docs-connector-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-docs-connector-db

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-docs-connector-db-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Docs Connector database sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Docs Connector database sidecar.

 

  • carbonio-memcached-sidecar.service - Carbonio Memcached Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-memcached-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 5s ago

       Docs: https://docs.zextras.com/

   Main PID: 599398 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 2.8M

        CPU: 55ms

     CGroup: /system.slice/carbonio-memcached-sidecar.service

             └─599398 /usr/bin/consul connect envoy -token-file /etc/carbonio/memcached/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-memcached

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-memcached-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Memcached Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Memcached Sidecar.

 

  • carbonio-storages-sidecar.service - Storages-CE sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-storages-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 6s ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

   Main PID: 599407 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 3.0M

        CPU: 60ms

     CGroup: /system.slice/carbonio-storages-sidecar.service

             └─599407 /usr/bin/consul connect envoy -token-file /etc/zextras/carbonio-storages/token -admin-bind localhost:0 -sidecar-for carbonio-storages

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Storages-CE sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Storages-CE sidecar proxy.

 

  • carbonio-preview-sidecar.service - Carbonio Preview sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-preview-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 6s ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

   Main PID: 599405 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 2.7M

        CPU: 63ms

     CGroup: /system.slice/carbonio-preview-sidecar.service

             └─599405 /usr/bin/consul connect envoy -token-file /etc/carbonio/preview/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-preview

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-preview-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Preview sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Preview sidecar proxy.

 

  • carbonio-message-dispatcher-http-sidecar.service - Carbonio Message Dispatcher HTTP sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-http-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 8s ago

       Docs: https://docs.zextras.com/

   Main PID: 599402 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 3.5M

        CPU: 74ms

     CGroup: /system.slice/carbonio-message-dispatcher-http-sidecar.service

             └─599402 /usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-http

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Message Dispatcher HTTP sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Message Dispatcher HTTP sidecar proxy.

 

  • carbonio-ws-collaboration-sidecar.service - Carbonio Workstream Collaboration sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-ws-collaboration-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 8s ago

       Docs: https://docs.zextras.com/

   Main PID: 599413 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 3.8M

        CPU: 81ms

     CGroup: /system.slice/carbonio-ws-collaboration-sidecar.service

             └─599413 /usr/bin/consul connect envoy -token-file /etc/carbonio/ws-collaboration/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-ws-collaboration

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Workstream Collaboration sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Workstream Collaboration sidecar proxy.

 

  • carbonio-message-dispatcher-xmpp-sidecar.service - Carbonio Message Dispatcher XMPP sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-xmpp-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 9s ago

       Docs: https://docs.zextras.com/

   Main PID: 599403 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 4.3M

        CPU: 87ms

     CGroup: /system.slice/carbonio-message-dispatcher-xmpp-sidecar.service

             └─599403 /usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-xmpp

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-message-dispatcher-xmpp-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Message Dispatcher XMPP sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Message Dispatcher XMPP sidecar proxy.

 

  • carbonio-message-dispatcher-db-sidecar.service - Carbonio Message Dispatcher database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-message-dispatcher-db-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 10s ago

       Docs: https://docs.zextras.com/

   Main PID: 599401 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 3.5M

        CPU: 85ms

     CGroup: /system.slice/carbonio-message-dispatcher-db-sidecar.service

             └─599401 /usr/bin/consul connect envoy -token-file /etc/carbonio/message-dispatcher-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-message-dispatcher-db

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Message Dispatcher database sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Message Dispatcher database sidecar.

 

  • carbonio-mailbox-admin-sidecar.service - Carbonio Mailbox Admin Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-admin-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 10s ago

       Docs: https://docs.zextras.com/

   Main PID: 599394 (consul)

      Tasks: 5 (limit: 57778)

     Memory: 4.6M

        CPU: 90ms

     CGroup: /system.slice/carbonio-mailbox-admin-sidecar.service

             └─599394 /usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox-admin/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox-admin

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-mailbox-admin-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Mailbox Admin Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Mailbox Admin Sidecar.

 

  • carbonio-mailbox-sidecar.service - Carbonio Mailbox Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 11s ago

       Docs: https://docs.zextras.com/

   Main PID: 599397 (consul)

      Tasks: 7 (limit: 57778)

     Memory: 6.7M

        CPU: 136ms

     CGroup: /system.slice/carbonio-mailbox-sidecar.service

             └─599397 /usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Mailbox Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Mailbox Sidecar.

 

  • carbonio-mailbox-nslookup-sidecar.service - Carbonio Mailbox NSLookup Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-mailbox-nslookup-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 12s ago

       Docs: https://docs.zextras.com/

   Main PID: 599396 (consul)

      Tasks: 9 (limit: 57778)

     Memory: 8.7M

        CPU: 183ms

     CGroup: /system.slice/carbonio-mailbox-nslookup-sidecar.service

             └─599396 /usr/bin/consul connect envoy -token-file /etc/carbonio/mailbox-nslookup/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-mailbox-nslookup

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-mailbox-nslookup-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Mailbox NSLookup Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Mailbox NSLookup Sidecar.

 

  • carbonio-user-management-sidecar.service - Carbonio User Management Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-user-management-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 13s ago

       Docs: https://docs.zextras.com/zextras-suite-documentation/latest/

   Main PID: 599410 (consul)

      Tasks: 7 (limit: 57778)

     Memory: 8.8M

        CPU: 171ms

     CGroup: /system.slice/carbonio-user-management-sidecar.service

             └─599410 /usr/bin/consul connect envoy -token-file /etc/carbonio/user-management/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-user-management

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-user-management-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio User Management Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio User Management Sidecar.

 

  • carbonio-clamav-signature-provider-sidecar.service - Carbonio ClamAV Signature Provider Sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-clamav-signature-provider-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 13s ago

       Docs: https://docs.zextras.com/

   Main PID: 599388 (consul)

      Tasks: 8 (limit: 57778)

     Memory: 8.9M

        CPU: 195ms

     CGroup: /system.slice/carbonio-clamav-signature-provider-sidecar.service

             └─599388 /usr/bin/consul connect envoy -token-file /etc/carbonio/clamav-signature-provider/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-clamav-signature-provider

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-clamav-signature-provider-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio ClamAV Signature Provider Sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio ClamAV Signature Provider Sidecar.

 

  • carbonio-ws-collaboration-db-sidecar.service - Carbonio Workstream Collaboration database sidecar

     Loaded: loaded (/lib/systemd/system/carbonio-ws-collaboration-db-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 13s ago

       Docs: https://docs.zextras.com/

   Main PID: 599412 (consul)

      Tasks: 7 (limit: 57778)

     Memory: 8.6M

        CPU: 155ms

     CGroup: /system.slice/carbonio-ws-collaboration-db-sidecar.service

             └─599412 /usr/bin/consul connect envoy -token-file /etc/carbonio/ws-collaboration-db/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-ws-collaboration-db

 

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Workstream Collaboration database sidecar.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Workstream Collaboration database sidecar.

 

  • carbonio-videoserver-sidecar.service - Carbonio Videoserver sidecar proxy

     Loaded: loaded (/lib/systemd/system/carbonio-videoserver-sidecar.service; enabled; vendor preset: enabled)

     Active: active (running) since Tue 2026-03-24 11:42:28 -05; 14s ago

       Docs: https://docs.zextras.com/

   Main PID: 599411 (consul)

      Tasks: 9 (limit: 57778)

     Memory: 8.7M

        CPU: 183ms

     CGroup: /system.slice/carbonio-videoserver-sidecar.service

             └─599411 /usr/bin/consul connect envoy -token-file /etc/carbonio/videoserver/service-discover/token -admin-bind localhost:0 -sidecar-for carbonio-videoserver

 

Mar 24 11:42:28 mi.servidor.eje systemd: carbonio-videoserver-sidecar.service: Scheduled restart job, restart counter is at 1.

Mar 24 11:42:28 mi.servidor.eje systemd: Stopped Carbonio Videoserver sidecar proxy.

Mar 24 11:42:28 mi.servidor.eje systemd: Started Carbonio Videoserver sidecar proxy.

]]> Leonardo Sanisaca https://community.zextras.com/forum/carbonio-general-thread/during-the-update-i-had-a-problem/ Carbonio give status code 503 - /service/soap/GetInfoRequest https://community.zextras.com/forum/general-info/carbonio-give-status-code-503-service-soap-getinforequest/ Tue, 24 Mar 2026 06:52:13 +0000 Hi,

We have an installation of a 3-node carbonio (Carbonio core, Workstream server and Video server) for about 700 users. Sometimes we get the following errors:

https://nextcloud.illumiasolutions.com/s/qepnGM7jQZYq5kz?dir=/&editing=false&openfile=true

https://nextcloud.illumiasolutions.com/s/S3GA5XSkTzNgcxb?dir=/&editing=false&openfile=true

 

We have also taken the SOAP error message:

<soap:Envelope xmlns:soap=" removed link "><soap:Body><soap:Fault><soap:Code><soap:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>parse error: empty request payload</soap:Text></soap:Reason><soap:Detail><Error xmlns="urn:zimbra"><Code>service.PARSE_ERROR</Code><Trace>qtp348026124-4002792:1774243864501:5dc02d0cee36c8a1</Trace></Error></soap:Detail></soap:Fault></soap:Body></soap:Envelope>

 

Can anyone tell what could be the possible reason of it and what is the permanent solution?

 

Thanks,

Biswajit Sinha

]]> bsinha@illumiasolutions.com https://community.zextras.com/forum/general-info/carbonio-give-status-code-503-service-soap-getinforequest/ How to Remove Editing Restriction from PowerPoint Files? https://community.zextras.com/forum/zimbra-ose-howto/how-to-remove-editing-restriction-from-powerpoint-files/ Mon, 23 Mar 2026 05:48:13 +0000 I received a PowerPoint presentation from a client, but it is restricted for editing. I can only view it. Is there any way to remove the editing restriction without damaging the file?

]]> Brantanson01 https://community.zextras.com/forum/zimbra-ose-howto/how-to-remove-editing-restriction-from-powerpoint-files/