Installation and upgradation of Carbonio CE - Install & Setup https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/ Zextras Community Discussion Board en-US Tue, 21 Apr 2026 10:26:48 +0000 wpForo 60 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/4/#post-10821 Thu, 17 Jul 2025 14:36:40 +0000 @comrade256 

Hi,

I can see some components from carbonio advanced module in your carbonio CE. These should not be in your system. I would request you to check out this segment of our docs to understand if you have missed anything during up-gradation.

https://docs.zextras.com/carbonio-ce/html/upgrade/toc.html

But more importantly you should not have advanced components on your CE infrastructure.

Regards,

]]> Install & Setup Sharif https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/4/#post-10821 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/4/#post-10807 Tue, 15 Jul 2025 11:58:56 +0000 @sharif ,

I try to edit .xls and .doc files. it works on carbonio CE 24. After i upgrade to Carbonio CE 25.6 , i unable to edit the .xls and .docs file. 

 

i upgrade with the following steps:

dnf update 

zextras$ zmcontrol status 

Host xxx.xxxxxx.com

antivirus               Running

directory-server        Running

mailbox                 Running

--Carbonio Advanced installed.

--Checking advanced modules status.

--Config is running

--Core is running

--Auth is running

--Mobile is running

--Chats is running

--Admin is running

--HA is NOT running

--Backup is NOT running

--Powerstore is running

--SproxyD is NOT running

memcached               Running

mta                     Running

proxy                   Running

service webapp          Running

service-discover        Running

stats                   Running

config service          Running

 

#  systemctl list-unit-files | grep carbonio

carbonio-address-book-sidecar.service              enabled  

carbonio-advanced-sidecar.service                  enabled  

carbonio-altermime-config.service                  disabled 

carbonio-antivirus.service                         disabled 

carbonio-appserver-db.service                      disabled 

carbonio-appserver.service                         disabled 

carbonio-auth-sidecar.service                      enabled  

carbonio-certbot.service                           static   

carbonio-clamav-sidecar.service                    enabled  

carbonio-clamav-signature-provider-sidecar.service enabled  

carbonio-configd.service                           disabled 

carbonio-docs-connector-db-sidecar.service         enabled  

carbonio-docs-connector-sidecar.service            enabled  

carbonio-docs-connector.service                    enabled  

carbonio-docs-editor-sidecar.service               enabled  

carbonio-docs-editor.service                       enabled  

carbonio-files-db-sidecar.service                  enabled  

carbonio-files-sidecar.service                     enabled  

carbonio-files-watches.service                     enabled  

carbonio-files.service                             enabled  

carbonio-freshclam.service                         disabled 

carbonio-mailbox-admin-sidecar.service             enabled  

carbonio-mailbox-db-sidecar.service                enabled  

carbonio-mailbox-nslookup-sidecar.service          enabled  

carbonio-mailbox-sidecar.service                   enabled  

carbonio-mailthreat.service                        disabled 

carbonio-memcached.service                         disabled 

carbonio-message-broker-sidecar.service            enabled  

carbonio-message-broker.service                    enabled  

carbonio-message-dispatcher-auth-sidecar.service   enabled  

carbonio-message-dispatcher-auth.service           enabled  

carbonio-message-dispatcher-db-sidecar.service     enabled  

carbonio-message-dispatcher-http-sidecar.service   enabled  

carbonio-message-dispatcher-xmpp-sidecar.service   enabled  

carbonio-message-dispatcher.service                enabled  

carbonio-milter.service                            disabled 

carbonio-mta-sidecar.service                       enabled  

carbonio-nginx.service                             disabled 

carbonio-opendkim.service                          disabled 

carbonio-openldap.service                          disabled 

carbonio-policyd.service                           disabled 

carbonio-postfix.service                           disabled 

carbonio-preview-sidecar.service                   enabled  

carbonio-preview.service                           enabled  

carbonio-prometheus-consul-exporter.service        enabled  

carbonio-prometheus-mysqld-exporter.service        enabled  

carbonio-prometheus-nginx-exporter.service         enabled  

carbonio-prometheus-node-exporter.service          enabled  

carbonio-prometheus-openldap-exporter.service      enabled  

carbonio-prometheus.service                        disabled 

carbonio-proxy-sidecar.service                     enabled  

carbonio-saslauthd.service                         disabled 

carbonio-stats.service                             disabled 

carbonio-storages-sidecar.service                  enabled  

carbonio-storages.service                          enabled  

carbonio-tasks-db-sidecar.service                  enabled  

carbonio-tasks-sidecar.service                     enabled  

carbonio-tasks.service                             enabled  

carbonio-user-management-sidecar.service           enabled  

carbonio-user-management.service                   enabled  

carbonio-videoserver-sidecar.service               enabled  

carbonio-videoserver.service                       enabled  

carbonio-ws-collaboration-db-sidecar.service       enabled  

carbonio-ws-collaboration-sidecar.service          enabled  

carbonio-ws-collaboration.service                  enabled  

carbonio.service                                   generated

carbonio2.service                                  disabled 

carbonio-appserver.target                          disabled 

carbonio-directory-server.target                   disabled 

carbonio-mta.target                                disabled 

carbonio-proxy.target                              disabled 

carbonio.target                                    disabled 

carbonio-certbot.timer    

 

 

Thanks. 

]]> Install & Setup comrade256 https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/4/#post-10807 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10801 Tue, 15 Jul 2025 09:34:13 +0000 @comrade256 

Could you please share more details of:

  • what would are trying to do
  • how you are doing

regards,

]]> Install & Setup Sharif https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10801 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10796 Mon, 14 Jul 2025 21:24:31 +0000 Hi ,

 

I upgrade from CE 24 to CE 25, i'm facing an issue where there is no edit link for .doc , .xls in Files. So i unable to edit file using on-the-fly. anywhere i can troubleshoot problem?

 

thanks.

 

]]> Install & Setup comrade256 https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10796 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10577 Tue, 03 Jun 2025 04:54:41 +0000 Mampir <a href=" removed link " target="_blank" rel="noopener">bosku

]]> Install & Setup markicecep https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-10577 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7353 Tue, 05 Mar 2024 20:17:51 +0000 I just did an upgrade and probably missed a part. Now I can't login through the web-ui either the user part of the admin part.

 

All I get is this error on the login page: "The authentication policy needs more steps: please contact your administrator for more information"

 

What did I miss?

 

Still on Ubuntu 20.04.6 LTS even though there are newer versions.

Carbonio Release 24.1.0

]]> Install & Setup daz https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7353 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7093 Mon, 05 Feb 2024 17:03:46 +0000 @admin_rost there are none, AFAIK, but if you know someone who can help in the translation, please refer him/her to https://docs.zextras.com/carbonio-ce/html/basics/general.html#volunteer-translators for directions

]]> Install & Setup stefanodavid https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7093 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7025 Wed, 31 Jan 2024 11:57:21 +0000 this works, at lest allows to setup the server. It's a petty that the official site doesn't contain this kind of indications.

]]> Install & Setup marcin_kfam https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7025 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7011 Mon, 29 Jan 2024 19:54:39 +0000 @marcin_kfam try this one:

https://community.zextras.com/forum/carbonio-setup/fresh-installation-of-carbonio-ce-23-12-0-workstream-collaboration/

 

 

]]> Install & Setup anahuac https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7011 RE: Installation and upgradation of Carbonio CE https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7009 Mon, 29 Jan 2024 18:50:09 +0000 Hi, I'm installing (struggling) with the Carbonio CE 23.12.0 followinf the instruction that errors (it's sic that the official documentation doesn't work!).

https://docs.zextras.com/carbonio-ce/html/install/scenarios/single-server-scenario.html

I've run all of the steps and arrived to the end of step 7. Beginning of Step 8 is the place where the stairs begun.

1. In the end of step 7 there is the command that unsets the DB_ADM_PWD that is then used in the step 8, so there is again need to set it again.

2. The commands for carbonio db bootstrap files (the first three are missing / for the line break).

3. Running the DB bootstrap files results errors:

PGPASSWORD=$DB_ADM_PWD carbonio-files-db-bootstrap carbonio_adm 127.0.0.1

Database: 127.0.0.1:5432 user carbonio_adm

Check postgres connection: OK

Error connecting to Consul agent: Error loading token file: open /etc/carbonio/files-db/service-discover/token: no such file or directory

NOTICE:  empty string is not a valid password, clearing password

CREATE ROLE

CREATE DATABASE

====================================================

carbonio-files-db database initialized successfully!

====================================================

PGPASSWORD="password" carbonio-files-db-bootstrap carbonio_adm 127.0.0.1

Database: 127.0.0.1:5432 user carbonio_adm

Check postgres connection: OK

Current version is: .

Database already initialized! Quitting

root@mail2:/home/marcink# PGPASSWORD="password" carbonio-tasks-db-bootstrap carbonio_adm 127.0.0.1

Database: 127.0.0.1:5432 user carbonio_adm

Check postgres connection: OK

Error connecting to Consul agent: Error loading token file: open /etc/carbonio/tasks-db/service-discover/token: no such file or directory

NOTICE:  empty string is not a valid password, clearing password

CREATE ROLE

CREATE DATABASE

====================================================

carbonio-tasks-db database initialized successfully!

====================================================

4. End the last thing: pending-setups -a command returns also an error claiming that the carbonio-message-dispatcher-db is not installed which is trully installed.

Insert the cluster credential password:

 

Executing all setup scripts...

 

--------------------------------------------------------------------------------

Executing /etc/zextras/pending-setups.d/carbonio-message-dispatcher.sh

Insert the cluster credential password:

Config entry written: service-defaults/carbonio-message-dispatcher-http

Config entry written: service-intentions/carbonio-message-dispatcher-http

Config entry written: service-defaults/carbonio-message-dispatcher-xmpp

Config entry written: service-intentions/carbonio-message-dispatcher-xmpp

Carbonio Message Dispatcher database password not found.

Please install carbonio-message-dispatcher-db and run carbonio-message-dispatcher-db-bootstrap command.

Script for Message Dispatcher terminated with error

Setup script failed, keeping it

--------------------------------------------------------------------------------root@mail2:/home/marcink# apt install carbonio-message-dispatcher-db

Reading package lists... Done

Building dependency tree       

Reading state information... Done

carbonio-message-dispatcher-db is already the newest version (0.2.0-1ubuntu).

 

Where is the current and correct installation instruction to follow to install the carbonio ce?!

]]> Install & Setup marcin_kfam https://community.zextras.com/forum/carbonio-setup/installation-and-upgradation-of-carbonio-ce/paged/3/#post-7009