Posted by: @damirabal

@arman,

Any thoughts on why the logger service doesn't start and the errors in the log file?

regards,

Dennis

Hi Dennis,

Before anything, did you get my e-mail yesterday? If not, please check your e-mails. moreover, for the services and the log file, check both of these threads if you haven't yet:

• https://community.zextras.com/forum/carbonio-setup/services-not-running/
• https://community.zextras.com/forum/carbonio-setup/files-not-found-after-install/

@arman,

I finally have all services running as shown here:

zextras@mail:~$ zmcontrol status
Host mail.ultranetpr.local
        amavis                  Running
        antispam                Running
        antivirus               Running
        directory-server        Running
        logger                  Running
        mailbox                 Running
        memcached               Running
        mta                     Running
        opendkim                Running
        proxy                   Running
        service webapp          Running
        stats                   Running
        zimbra webapp           Running
        zimbraAdmin webapp      Running
        zimlet webapp           Running
        zmconfigd               Running
zextras@mail:~$

Although on the back-end everything shows a status of "running", when I login to the admin site it shows that all services are down in the Monitor section. There is obviously something else missing here.

Regards,

Dennis

@arman,

Any thoughts on why the logger service doesn't start and the errors in the log file?

regards,

Dennis

Hi Dennis,

Before anything, did you get my e-mail yesterday? If not, please check your e-mails. moreover, for the services and the log file, check both of these threads if you haven't yet:

• https://community.zextras.com/forum/carbonio-setup/services-not-running/
• https://community.zextras.com/forum/carbonio-setup/files-not-found-after-install/

Any thoughts on why the logger service doesn't start and the errors in the log file?

regards,

Dennis

Posted by: @dennisayala

Finally, you haven't responded as to why my @damirabal account got BANNED after my first post.

Hi, I checked the banned account but I couldn't find anything so I need to investigate more.

My guess is that it's related to some automatic anti-spam mechanisms although I need more info tobe sure.

Thanks. 

Finally, you haven't responded as to why my @damirabal account got BANNED after my first post.

Hi, I checked the banned account but I couldn't find anything so I need to investigate more.

My guess is that it's related to some automatic anti-spam mechanisms although I need more info tobe sure.

It might help if you could send these again. As you see, some paths are removed automatically for security purposes. Now you have passed the minimum number of posts to add links which is 1, so they won't be removed anymore.

This is my log:

Jan 14 15:44:39 mail zmconfigd: All restarts completed in 0.00 sec
Jan 14 15:45:14 mail /postfix-script: the Postfix mail system is running: PID: 7045
Jan 14 15:45:39 mail zmconfigd: Fetching All configs
Jan 14 15:45:39 mail zmconfigd: All configs fetched in 0.04 seconds
Jan 14 15:45:43 mail zmconfigd: Command not defined for directory-server
Jan 14 15:45:43 mail zmconfigd: Tracking service logger
Jan 14 15:45:44 mail /postfix-script: the Postfix mail system is running: PID: 7045
Jan 14 15:45:45 mail zmconfigd: Watchdog: service antivirus status is OK.
Jan 14 15:45:45 mail zmconfigd:   File "/opt/zextras/common/lib/jylibs/state.py", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 14 15:45:45 mail zmconfigd: Rewrite failed:  No such file or directory: '/opt/zextras/mailboxd/etc/zimbra.web.xml.in' ( No such file or directory: '/opt/zextras/mailboxd/etc/zimbra.web.xml.in')
Jan 14 15:45:45 mail zmconfigd:   File "/opt/zextras/common/lib/jylibs/state.py", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 14 15:45:45 mail zmconfigd: Rewrite failed:  No such file or directory: '/opt/zextras/mailboxd/etc/jetty-env.xml.in' ( No such file or directory: '/opt/zextras/mailboxd/etc/jetty-env.xml.in')
Jan 14 15:45:45 mail zmconfigd: All rewrite threads completed in 0.01 sec
Jan 14 15:45:45 mail zmconfigd: All restarts completed in 0.00 sec

I still have one service that does not start: the logger.

zextras@mail:~$ zmcontrol status
Host mail.ultranetpr.local
        amavis                  Running
        antispam                Running
        antivirus               Running
        directory-server        Running
        logger                  Stopped
                zmlogswatchctl is not running
        mailbox                 Running
        memcached               Running
        mta                     Running
        opendkim                Running
        proxy                   Running
        service webapp          Running
        stats                   Running
        zimbra webapp           Running
        zimbraAdmin webapp      Running
        zimlet webapp           Running
        zmconfigd               Running
zextras@mail:~$

Finally, you haven't responded as to why my @damirabal account got BANNED after my first post.

Can you please un-ban it?

Regards,

Dennis

Posted by: @damirabal

Jan 11 22:10:33 mail zmconfigd: Fetching All configs
Jan 11 22:10:33 mail zmconfigd: All configs fetched in 0.11 seconds
Jan 11 22:10:37 mail zmconfigd: Tracking service antivirus
Jan 11 22:10:37 mail zmconfigd: Command not defined for directory-server
Jan 11 22:10:37 mail zmconfigd: Tracking service logger
Jan 11 22:10:38 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:10:39 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:10:40 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:10:40 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:11:40 mail zmconfigd: Fetching All configs
Jan 11 22:11:40 mail zmconfigd: All configs fetched in 0.10 seconds
Jan 11 22:11:44 mail zmconfigd: Tracking service antivirus
Jan 11 22:11:44 mail zmconfigd: Command not defined for directory-server
Jan 11 22:11:44 mail zmconfigd: Tracking service logger
Jan 11 22:11:45 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:11:46 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:11:46 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:11:46 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:12:07 mail /postfix-script: the Postfix mail system is running: PID: 18597

Hi damirabal,

It might help if you could send these again. As you see, some paths are removed automatically for security purposes. Now you have passed the minimum number of posts to add links which is 1, so they won't be removed anymore.

@arman,

This is @damirabal. I'm sorry for this off-topic post but couldn't find an option to PM you. I had to create another account but my @damirabal account says its banned when I log-in.

Also, tried to create another account from the same location (IP address) and immediately said it was banned too.

I created a third account on another location (different IP) and was finally allowed to login so I can let you know the issue.

Dennis Ayala

Jan 11 22:10:33 mail zmconfigd: Fetching All configs
Jan 11 22:10:33 mail zmconfigd: All configs fetched in 0.11 seconds
Jan 11 22:10:37 mail zmconfigd: Tracking service antivirus
Jan 11 22:10:37 mail zmconfigd: Command not defined for directory-server
Jan 11 22:10:37 mail zmconfigd: Tracking service logger
Jan 11 22:10:38 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:10:39 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:10:40 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:10:40 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:11:40 mail zmconfigd: Fetching All configs
Jan 11 22:11:40 mail zmconfigd: All configs fetched in 0.10 seconds
Jan 11 22:11:44 mail zmconfigd: Tracking service antivirus
Jan 11 22:11:44 mail zmconfigd: Command not defined for directory-server
Jan 11 22:11:44 mail zmconfigd: Tracking service logger
Jan 11 22:11:45 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:11:46 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:11:46 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:11:46 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:12:07 mail /postfix-script: the Postfix mail system is running: PID: 18597

Hi damirabal,

It might help if you could send these again. As you see, some paths are removed automatically for security purposes. Now you have passed the minimum number of posts to add links which is 1, so they won't be removed anymore.

I have made a new install using Ubuntu 18.04 and Zextras package repos. I havent been able to get the services to fully start. When I login to the Admin Panel, all services appear as "not running". 

Just to be safe, I restarted the server but none of the carbonio services started automatically.

zextras@mail:~$ zmcontrol status
Connect: Unable to determine enabled services from ldap.
Enabled services read from cache. Service list may be inaccurate.
Host mail.ultranetpr.local
        amavis                  Stopped
                amavisd is not running.
        antispam                Running
        antivirus               Stopped
                zmamavisdctl is not running
                zmclamdctl is not running
                zmfreshclamctl is not running
        directory-server        Stopped
        logger                  Stopped
                zmlogswatchctl is not running
        mailbox                 Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        memcached               Stopped
                memcached is not running.
        mta                     Stopped
                zmmilterctl is not running
                zmsaslauthdctl is not running
                postfix is not running
        opendkim                Stopped
                zmopendkimctl is not running.
        proxy                   Stopped
                proxy is not running.
        service webapp          Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        stats                   Stopped
        zimbra webapp           Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        zimbraAdmin webapp      Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        zimlet webapp           Stopped
                mysql.server is not running.
                zmmailboxdctl is not running.
        zmconfigd               Stopped
                zmconfigd is not running.

zextras@mail:~$ zmcontrol start
Host mail.ultranetpr.local
        Starting directory server...Done.
        Starting zmconfigd...Done.
        Starting logger...Done.
        Starting mailbox...Done.
        Starting memcached...Done.
        Starting proxy...Done.
        Starting amavis...Done.
        Starting antispam...Done.
        Starting antivirus...Done.
        Starting opendkim...Done.
        Starting mta...Done.
        Starting stats...Done.
        Starting service webapp...Done.
        Starting zimbra webapp...Done.
        Starting zimbraAdmin webapp...Done.
        Starting zimlet webapp...Done.

zextras@mail:~$ zmcontrol status
Host mail.ultranetpr.local
        amavis                  Running
        antispam                Running
        antivirus               Stopped
                zmclamdctl is not running
                zmfreshclamctl is not running
        directory-server        Running
        logger                  Stopped
                zmlogswatchctl is not running
        mailbox                 Running
        memcached               Running
        mta                     Running
        opendkim                Running
        proxy                   Running
        service webapp          Running
        stats                   Running
        zimbra webapp           Running
        zimbraAdmin webapp      Running
        zimlet webapp           Running
        zmconfigd               Running
zextras@mail:~$

Jan 11 22:10:33 mail zmconfigd: Fetching All configs
Jan 11 22:10:33 mail zmconfigd: All configs fetched in 0.11 seconds
Jan 11 22:10:37 mail zmconfigd: Tracking service antivirus
Jan 11 22:10:37 mail zmconfigd: Command not defined for directory-server
Jan 11 22:10:37 mail zmconfigd: Tracking service logger
Jan 11 22:10:38 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:10:39 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:10:40 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:10:40 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:10:40 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:10:40 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:11:40 mail zmconfigd: Fetching All configs
Jan 11 22:11:40 mail zmconfigd: All configs fetched in 0.10 seconds
Jan 11 22:11:44 mail zmconfigd: Tracking service antivirus
Jan 11 22:11:44 mail zmconfigd: Command not defined for directory-server
Jan 11 22:11:44 mail zmconfigd: Tracking service logger
Jan 11 22:11:45 mail /postfix-script: the Postfix mail system is running: PID: 18597
Jan 11 22:11:46 mail zmconfigd: Watchdog: skipping service antivirus. Service not yet available for restarts.
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or directo$
Jan 11 22:11:46 mail zmconfigd:   File " removed link ", line 796, in rewriteConfig     for line in open(fr).readlines():
Jan 11 22:11:46 mail zmconfigd: Rewrite failed:  No such file or directory: ' removed link ' ( No such file or director$
Jan 11 22:11:46 mail zmconfigd: All rewrite threads completed in 0.02 sec
Jan 11 22:11:46 mail zmconfigd: All restarts completed in 0.00 sec
Jan 11 22:12:07 mail /postfix-script: the Postfix mail system is running: PID: 18597