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            <title>
									Problem with PDF web preview - Install &amp; Setup				            </title>
            <link>https://community.zextras.com/forum/carbonio-setup/problem-with-pdf-web-preview/</link>
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                        <title>Problem with PDF web preview</title>
                        <link>https://community.zextras.com/forum/carbonio-setup/problem-with-pdf-web-preview/#post-9702</link>
                        <pubDate>Tue, 31 Dec 2024 15:05:10 +0000</pubDate>
                        <description><![CDATA[Hello,
Ive installed multiserver carbonio 24.7.1 over Rocky 8.10, the roles are:Carbonio LdapCarbonio MailboxCarbonio Proye/Mta
 
But from webmail the PDF preview give error &quot;Failed to lo...]]></description>
                        <content:encoded><![CDATA[<p>Hello,</p>
<p>Ive installed multiserver carbonio 24.7.1 over Rocky 8.10, the roles are:<br /><br />Carbonio Ldap<br />Carbonio Mailbox<br />Carbonio Proye/Mta</p>
<p> </p>
<p>But from webmail the PDF preview give error <em>"Failed to load document preview." </em>and the error log (mailbox role):</p>
<p> </p>
<pre contenteditable="false">2024-12-31 11:55:09,381 WARN   HttpChannel - handleException /service/preview/pdf/11751/2/ org.apache.http.conn.HttpHostConnectException: Connect to 127.78.0.7:20001  failed: Connection refused
at com.zextras.carbonio.preview.PreviewClient.postPreviewOfPdf(PreviewClient.java:231) ~</pre>
<p> </p>
<p>Try connect to port/ip 127.78.0.7:20001 but when check the internal ip the port running over 127.78.0.6 not 127.78.0.7 .</p>
<p> </p>
<pre contenteditable="false"># netstat -tlpn |grep 127.78.0
tcp        0      0 127.78.0.6:10000        0.0.0.0:*               LISTEN      3417619/python3.8
tcp        0      0 127.78.0.3:10000        0.0.0.0:*               LISTEN      1055/carbonio-stora
tcp        0      0 127.78.0.6:20000        0.0.0.0:*               LISTEN      3417621/envoy
tcp        0      0 127.78.0.6:20001        0.0.0.0:*               LISTEN      3417621/envoy</pre>
<p> </p>
<p> </p>
<p>¿how to change/reconfigure correct service preview?</p>
<p> </p>
<p> </p>
<p>Thanks</p>]]></content:encoded>
						                            <category domain="https://community.zextras.com/forum/carbonio-setup/">Install &amp; Setup</category>                        <dc:creator>mcoa</dc:creator>
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