zmmailboxdctl stops after upgrade to 24.7 - Install & Setup

RE: zmmailboxdctl stops after upgrade to 24.7

djpark — Thu, 22 Aug 2024 14:55:04 +0000

One of the possible reasons: Along with the upgrade to Carbonio 24.7, the MariaDB was upgraded from 10.4.32 to 10.5.25 but the database is not upgraded for some cases. In mysql_error.log, the following lines are found.

2024-08-15 10:46:20 0 Starting MariaDB 10.5.25-MariaDB-log source revision 29c185bd771ac441121468b3850d6dc8d13b8a1f as process 2499659
|
2024-08-15 10:46:21 0 InnoDB: Completed initialization of buffer pool
2024-08-15 10:46:21 0 InnoDB: Upgrade after a crash is not supported. The redo log was created with MariaDB 10.4.32. You must start up and shut down MariaDB 10.4 or earlier on the data directory.
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2024-08-15 10:46:21 0 InnoDB: Starting shutdown...

The recommended way to fix the problem is to uninstall MariaDB and install the old version, open and close the file clean. Then uninstall the old version and install the new version.

But I took this crude way to fix though I may lose some data (can't confirm).
1) shutdown Carbonio

2) rename MariaDB transaction files to back

3) start Carbonio

RE: zmmailboxdctl stops after upgrade to 24.7

japacheco — Thu, 08 Aug 2024 13:31:36 +0000

I'm facing the same error and still not able to keep that service alive since last update..

Nobody can't tell me what's happening.

If you find something please let me know.

Thanks.

zmmailboxdctl stops after upgrade to 24.7

markus.boh — Mon, 29 Jul 2024 09:11:15 +0000

Dear all,

after upgrading to latest version zmmailboxdctl stops after app. 6h. After restart everything is fine, for the next 6h. Upgrade was under Ubuntu 20.04. I upgraded postrgre and then to 22.04 in hope to solve the issue, but no help. I tried for pending setups, also okay.

amavis Running
antispam Running
antivirus Running
directory-server Running
mailbox Stopped
zmmailboxdctl is not running.
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Stopped
zmmailboxdctl is not running.
service-discover Running
stats Stopped
config service Running

Thanks for all ideas.

BR
Markus