Hi,

What OS you are using?

What version of Carbonio you have now?

Do you have anything in the /var/log/carbonio.log?

Try following:

• Stop all services.
• Check if any port related to carbonio is running or not.
• Specially the slapd port with "netstat -tuln | grep 389"
• Check the configuration file:

zextras@mail:~$ /opt/zextras/common/sbin/slaptest -f /opt/zextras/common/etc/openldap/slapd.conf

Restart server and services manually once you investigate everything.

regards,

After update to the latest version of Carbonio CE, we are unable to start the zmcontrol services as its getting error

zextras@mail22:~$ zmcontrol start
Host mail.test.co.in
Starting directory server...Done.
Failed.
Failed to start slapd. Attempting debug start to determine error.
678a104b daemon: bind(7) failed errno=13 (Permission denied)
678a104b slap_open_listener: failed on ldap://mail.test.co.in:389

Hi,

The auth token lifetime for admin and regular user could be found with following attributes:

zimbraAdminAuthTokenLifetime
zimbraAuthTokenLifetime

So based on their value, the system should behave. Could you please try to find what value they have as follows:

zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAdminAuthTokenLifetime
zextras@mail:~$
zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAuthTokenLifetime

Also keep in mind that if the value of following attribute is set to 0 only then the user will be managed by above mentioned authtoken attribute.

zextras@mail:~$ carbonio prov ga zextras@$(hostname -d) | grep zimbraAuthTokenValidityValue

regards,