Upgrade from 25.9 to 25.12 without problems - General Info

RE: Upgrade from 25.9 to 25.12 without problems

Sharif — Thu, 15 Jan 2026 08:19:13 +0000

@joaomacedo

So to be on the same page: you tried following procedures

Step 1. Clean package list
Step 2. Update list of packages
Step 3. Upgrade Node
Step 4. (Optional) Remove unused packages
Step 5. Register upgraded packages to Carbonio Mesh
Step 6. Reinitialise the Message Dispatcher database
Step 7. Reboot

Check if you need to follow Steps to upgrade renamed packages

Regards

RE: Upgrade from 25.9 to 25.12 without problems

joaomacedo — Wed, 14 Jan 2026 11:53:51 +0000

@sharif

Thank you for your reply. I'm using version 25.6.0 because I restored a backup to run the process again and encountered one of the services stopped.

zextras@mail:~$ systemctl list-units carbonio*

curl -s -v http://127.78.0.4:10000/health | jq

systemctl status not-running-service
UNIT LOAD ACTIVE SUB DESCRIPTION
0 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.
* Trying 127.78.0.4:10000...
* connect to 127.78.0.4 port 10000 from 127.0.0.1 port 41274 failed: Connection refused
* Failed to connect to 127.78.0.4 port 10000 after 0 ms: Could not connect to server
* closing connection #0

zextras@mail:~$ zmcontrol status
Host
amavis Running
antispam Running
antivirus Running
cbpolicyd Running
directory-server Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
service-discover Stopped
stats Running
config service Running

RE: Upgrade from 25.9 to 25.12 without problems

Sharif — Wed, 14 Jan 2026 08:54:13 +0000

@joao-macedo

Hi,

What was the Carbonio version you had before upgrading to the 25.12.0?

What was the steps you followed?

and check the outputs of following commands:

systemctl list-units carbonio*

curl -s -v http://127.78.0.4:10000/health | jq

systemctl status not-running-service

regards,

RE: Upgrade from 25.9 to 25.12 without problems

Joao Macedo — Tue, 13 Jan 2026 14:34:47 +0000

Good morning, my friend. I ran the update in a test environment and encountered the errors shown in the image. If you could share the procedure you used, I would appreciate it. As you can see, two services are not starting.

zextras@mail: zmcontrol -v

cabonio release 25.12.0

zextras@mail: $ zmcontrol status

hosts

avamis running

antispam running

antivirus running

cbpolicyd running

directory-server running

mailbox running

memecached running

mta running

opendkim running

proxy stopped

proxy is not running

service webapp running

service-discover stopped

stats running

config service running

Upgrade from 25.9 to 25.12 without problems

hvillemoes — Fri, 19 Dec 2025 06:54:51 +0000

Just to balance the debate: I upgraded from 25.9 to 12.12 using the procedure in the Carbonio docs without any problems.

And my experience with the Web client access problem is, that it is fixed immediately with a browser clear cache.

Thank you Zextras for a fine working OSS mail system.