Install & Setup - Zextras Forum https://community.zextras.com/forum/install-setup/ Zextras Community Discussion Board en-US Tue, 19 May 2026 10:33:11 +0000 wpForo 60 Ubuntu 'apt' installation https://community.zextras.com/forum/install-setup/ubuntu-apt-installation/ Mon, 28 Dec 2020 00:49:40 +0000

I have been holding back with our Ubuntu 20.04 installation after I saw on the roadmap that Zextras was working on this:

“New installer using native Linux Packaging system.
New Zextras package will be distributed using repository leveraging on Linux methodology.
When installing and updating the package, you just need to use OS commands like "apt-get install/update".”]]> Install & Setup X1M https://community.zextras.com/forum/install-setup/ubuntu-apt-installation/ Zextras theme on Centos 8/RHEL 8 https://community.zextras.com/forum/install-setup/zextras-theme-on-centos-8-rhel-8/ Thu, 17 Dec 2020 12:08:21 +0000
i have Zimbra 9 by Zextras installed on Centos 8 and it works fine. I want to ask, is it planned to support instalation of Zextras theme on Centos 8/RHEL 8 ?

(current attemp to install zextras theme displays message "This version will only work on a system running CentOS 7.")]]> Install & Setup hardwizard https://community.zextras.com/forum/install-setup/zextras-theme-on-centos-8-rhel-8/ Downgrade from Network Edition 9.0 to FOSS 9.0 with Zextras? https://community.zextras.com/forum/install-setup/downgrade-from-network-edition-9-0-to-foss-9-0-with-zextras/ Thu, 10 Dec 2020 13:15:04 +0000
As I am completely unhappy with Zimbra technical support and rather pay yearly to Zextras, could I migrate from our NE 9.0 to FOSS 9.0 with Zextras? Is there any recommended procedure for this?

Regards,
Ralf.]]> Install & Setup rholighaus https://community.zextras.com/forum/install-setup/downgrade-from-network-edition-9-0-to-foss-9-0-with-zextras/ Backing up suggestions for the ZxBackup https://community.zextras.com/forum/install-setup/backing-up-suggestions-for-the-zxbackup/ Thu, 10 Dec 2020 03:44:36 +0000
  • Should I put a cronjob to regularly rsync the contents of mail:/opt/zimbra/backup/zextras to the NFS filesystem and how often should I run this? Is rsync -while the server is running- going to leave the backup in an unknown state and make it un-restorable?
  • Should I just depend on the regular (tar and rsync based) filesystem backups (weekly full, daily incremental)? Will I be able to recover "rolling-up" incrementals to the latest full or I can restore only from the latest full backup?

Thank you!
George]]> Install & Setup georged https://community.zextras.com/forum/install-setup/backing-up-suggestions-for-the-zxbackup/ Problem auto starting. 9.0.0 ZEXTRAS and CentOS 8 https://community.zextras.com/forum/install-setup/problem-auto-starting-9-0-0-zextras-and-centos-8-2/ Tue, 08 Dec 2020 11:21:03 +0000 It has problem auto starting. (Two cases of installation from scratch)

● zimbra.service - LSB: Zimbra mail service Loaded: loaded (/etc/rc.d/init.d/zimbra; generated) Active: failed (Result: exit-code) since Tue 2020-12-08 11:43:08 EET; 2min 47s ago Docs: man:systemd-sysv-generator(8) Process: 1336 ExecStart=/etc/rc.d/init.d/zimbra start (code=exited, status=127) Dec 08 11:43:08 systemd: Starting LSB: Zimbra mail service... Dec 08 11:43:08 zimbra: /etc/rc.d/init.d/zimbra: line 41: su: command not found Dec 08 11:43:08 systemd: zimbra.service: Control process exited, code=exited status=127 Dec 08 11:43:08 systemd: zimbra.service: Failed with result 'exit-code'. Dec 08 11:43:08 systemd: Failed to start LSB: Zimbra mail service. Script /etc/rc.d/init.d/zimbra line 40,41 
        # bug 45842
        su - zimbra -c "zmcontrol $1 </dev/null"
If I change to "/bin/su" in line 41 
systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
   Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
   Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
     Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.
-rwsr-xr-x. 1 root root 50448 Apr 24 2020 /bin/su Found a similar case here. forums zimbra org/ viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599

● zimbra.service - LSB: Zimbra mail service
Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
Active: failed (Result: exit-code) since Tue 2020-12-08 11:43:08 EET; 2min 47s ago
Docs: man:systemd-sysv-generator(8)
Process: 1336 ExecStart=/etc/rc.d/init.d/zimbra start (code=exited, status=127)

Dec 08 11:43:08  systemd: Starting LSB: Zimbra mail service...
Dec 08 11:43:08  zimbra: /etc/rc.d/init.d/zimbra: line 41: su: command not found
Dec 08 11:43:08  systemd: zimbra.service: Control process exited, code=exited status=127
Dec 08 11:43:08  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 08 11:43:08  systemd: Failed to start LSB: Zimbra mail service.



Script /etc/rc.d/init.d/zimbra
line 40,41
# bug 45842 su - zimbra -c "zmcontrol $1 </dev/null" If I change to "/bin/su" in line 41 
systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
   Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
   Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
     Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.
-rwsr-xr-x. 1 root root 50448 Apr 24 2020 /bin/su Found a similar case here. forums zimbra org/ viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599

# bug 45842
su - zimbra -c "zmcontrol $1 </dev/null"



If I change to "/bin/su" in line 41
systemctl status zimbra Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units. ● zimbra.service - LSB: Zimbra mail service Loaded: loaded (/etc/rc.d/init.d/zimbra; generated) Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago Docs: man:systemd-sysv-generator(8) Dec 05 22:46:47 systemd: Starting LSB: Zimbra mail service... Dec 05 22:46:47 zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied Dec 05 22:46:47 systemd: zimbra.service: Control process exited, code=exited status=126 Dec 05 22:46:47 systemd: zimbra.service: Failed with result 'exit-code'. Dec 05 22:46:47 systemd: Failed to start LSB: Zimbra mail service. -rwsr-xr-x. 1 root root 50448 Apr 24 2020 /bin/su Found a similar case here. forums zimbra org/ viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599

systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.


-rwsr-xr-x. 1 root root 50448 Apr 24 2020 /bin/su

Found a similar case here.
forums zimbra org/ viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599]]> Install & Setup allxi https://community.zextras.com/forum/install-setup/problem-auto-starting-9-0-0-zextras-and-centos-8-2/ Problem auto starting. 9.0.0 ZEXTRAS and CentOS 8 https://community.zextras.com/forum/install-setup/problem-auto-starting-9-0-0-zextras-and-centos-8/ Tue, 08 Dec 2020 10:00:49 +0000
9.0.0 ZEXTRAS and CentOS 8 Linux (4.18.0-193.28.1.el8_2.x86_64)
It has problem auto starting. (Two cases of installation from scratch)

Script /etc/rc.d/init.d/zimbra
● zimbra.service - LSB: Zimbra mail service Loaded: loaded (/etc/rc.d/init.d/zimbra; generated) Active: failed (Result: exit-code) since Tue 2020-12-08 11:43:08 EET; 2min 47s ago Docs: man:systemd-sysv-generator(8) Process: 1336 ExecStart=/etc/rc.d/init.d/zimbra start (code=exited, status=127) Dec 08 11:43:08 systemd: Starting LSB: Zimbra mail service... Dec 08 11:43:08 zimbra: /etc/rc.d/init.d/zimbra: line 41: su: command not found Dec 08 11:43:08 systemd: zimbra.service: Control process exited, code=exited status=127 Dec 08 11:43:08 systemd: zimbra.service: Failed with result 'exit-code'. Dec 08 11:43:08 systemd: Failed to start LSB: Zimbra mail service. 40,41 line 
        # bug 45842
        su - zimbra -c "zmcontrol $1 </dev/null
If I change to "/bin/su" in line 41 
systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
   Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
   Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
     Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.
Found a similar case here. https://forums.zimbra.org/viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599

● zimbra.service - LSB: Zimbra mail service
Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
Active: failed (Result: exit-code) since Tue 2020-12-08 11:43:08 EET; 2min 47s ago
Docs: man:systemd-sysv-generator(8)
Process: 1336 ExecStart=/etc/rc.d/init.d/zimbra start (code=exited, status=127)

Dec 08 11:43:08  systemd: Starting LSB: Zimbra mail service...
Dec 08 11:43:08  zimbra: /etc/rc.d/init.d/zimbra: line 41: su: command not found
Dec 08 11:43:08  systemd: zimbra.service: Control process exited, code=exited status=127
Dec 08 11:43:08  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 08 11:43:08  systemd: Failed to start LSB: Zimbra mail service.


40,41 line # bug 45842 su - zimbra -c "zmcontrol $1 </dev/null If I change to "/bin/su" in line 41 
systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
   Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
   Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
     Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.
Found a similar case here. https://forums.zimbra.org/viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599

# bug 45842
su - zimbra -c "zmcontrol $1 </dev/null

If I change to "/bin/su" in line 41

systemctl status zimbra Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units. ● zimbra.service - LSB: Zimbra mail service Loaded: loaded (/etc/rc.d/init.d/zimbra; generated) Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago Docs: man:systemd-sysv-generator(8) Dec 05 22:46:47 systemd: Starting LSB: Zimbra mail service... Dec 05 22:46:47 zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied Dec 05 22:46:47 systemd: zimbra.service: Control process exited, code=exited status=126 Dec 05 22:46:47 systemd: zimbra.service: Failed with result 'exit-code'. Dec 05 22:46:47 systemd: Failed to start LSB: Zimbra mail service. Found a similar case here. https://forums.zimbra.org/viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599
systemctl status zimbra
Warning: The unit file, source configuration file or drop-ins of zimbra.service changed on disk. Run 'systemctl daemon-reload' to reload units.
● zimbra.service - LSB: Zimbra mail service
Loaded: loaded (/etc/rc.d/init.d/zimbra; generated)
Active: failed (Result: exit-code) since Sat 2020-12-05 22:46:47 EET; 15min ago
Docs: man:systemd-sysv-generator(8)

Dec 05 22:46:47  systemd: Starting LSB: Zimbra mail service...
Dec 05 22:46:47  zimbra: /etc/rc.d/init.d/zimbra: line 41: /bin/su: Permission denied
Dec 05 22:46:47  systemd: zimbra.service: Control process exited, code=exited status=126
Dec 05 22:46:47  systemd: zimbra.service: Failed with result 'exit-code'.
Dec 05 22:46:47  systemd: Failed to start LSB: Zimbra mail service.


Found a similar case here.
https://forums.zimbra.org/viewtopic.php?f=15&t=68583&p=298599&hilit=startup#p298599]]> Install & Setup allxi https://community.zextras.com/forum/install-setup/problem-auto-starting-9-0-0-zextras-and-centos-8/ zimbra installation 8.1 to 9 https://community.zextras.com/forum/install-setup/zimbra-installation-8-1-to-9/ Mon, 07 Dec 2020 14:03:36 +0000
Checking for existing installations..
Unable to determine the current Zimbra version.
exiting...

Could you help me]]> Install & Setup rfuster https://community.zextras.com/forum/install-setup/zimbra-installation-8-1-to-9/ New Theme Zextras 3.1.5 https://community.zextras.com/forum/install-setup/new-theme-zextras-3-1-5/ Sat, 05 Dec 2020 12:04:48 +0000
root@mail:~# zxsuite core getVersion

CLI versions:

zextras_version 3.1.5
zextras_commit 307679f9777901e33dec61ecbac1c52127bcb6b2
zal_version 2.18.0
zal_commit bbecdec34e05ef821a2db95a16cc6a9c453df73b


Server versions:

version 3.1.5
commit 307679f9777901e33dec61ecbac1c52127bcb6b2
system_type zextras
product ZeXtras Suite
network false
zal_version 2.18.0
zal_commit bbecdec34e05ef821a2db95a16cc6a9c453df73b]]> Install & Setup srbergamini https://community.zextras.com/forum/install-setup/new-theme-zextras-3-1-5/ zextras installation on zimbra 8.1 server https://community.zextras.com/forum/install-setup/zextras-installation-on-zimbra-8-1-server/ Fri, 04 Dec 2020 13:06:52 +0000
Checking for existing installations ...

Unable to determine the current Zimbra version.

Exiting ...


Screenshot_3.png]]> Install & Setup rfuster https://community.zextras.com/forum/install-setup/zextras-installation-on-zimbra-8-1-server/ Zextras broken after attempted update from 2.4.13 to 3.1.5 https://community.zextras.com/forum/install-setup/zextras-broken-after-attempted-update-from-2-4-13-to-3-1-5/ Tue, 01 Dec 2020 18:13:09 +0000
I am unable to update from 2.4.13 to 3.1.5 and now my zextras is inoperative. Here is the info from the installer:

Checking for existing installations ... FOUND Zimbra 8.8.15 FOSS P14 Checking whether you are installing the latest version ... Current release: 3.1.5 Latest release: 2.4.13 The installer works up until this point: 
Beginning Zextras Suite Theme installation procedure ...


The Zextras Suite Theme will now be installed. Proceed?  

./libs/functions.sh: line 648: ar: command not found
tar (child): data.tar.xz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
rm: cannot remove './control.tar.xz': No such file or directory
rm: cannot remove './data.tar.xz': No such file or directory
rm: cannot remove 'debian-binary': No such file or directory
Destination directory /opt/zimbra/jetty/webapps/zimbra/skins/zextras cannot be written in. Exiting.
Now my zextras is broken: 
Critical
	JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener
How can I repair it without wrecking my Zimbra install?
Checking for existing installations ...

FOUND Zimbra 8.8.15 FOSS P14


Checking whether you are installing the latest version ...

Current release: 3.1.5
Latest  release: 2.4.13


The installer works up until this point:
Beginning Zextras Suite Theme installation procedure ... The Zextras Suite Theme will now be installed. Proceed? ./libs/functions.sh: line 648: ar: command not found tar (child): data.tar.xz: Cannot open: No such file or directory tar (child): Error is not recoverable: exiting now tar: Child returned status 2 tar: Error is not recoverable: exiting now rm: cannot remove './control.tar.xz': No such file or directory rm: cannot remove './data.tar.xz': No such file or directory rm: cannot remove 'debian-binary': No such file or directory Destination directory /opt/zimbra/jetty/webapps/zimbra/skins/zextras cannot be written in. Exiting. Now my zextras is broken: 
Critical
	JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener
How can I repair it without wrecking my Zimbra install?
Beginning Zextras Suite Theme installation procedure ...


The Zextras Suite Theme will now be installed. Proceed? 

./libs/functions.sh: line 648: ar: command not found
tar (child): data.tar.xz: Cannot open: No such file or directory
tar (child): Error is not recoverable: exiting now
tar: Child returned status 2
tar: Error is not recoverable: exiting now
rm: cannot remove './control.tar.xz': No such file or directory
rm: cannot remove './data.tar.xz': No such file or directory
rm: cannot remove 'debian-binary': No such file or directory
Destination directory /opt/zimbra/jetty/webapps/zimbra/skins/zextras cannot be written in. Exiting.



Now my zextras is broken:
Critical JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener How can I repair it without wrecking my Zimbra install?
Critical
JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener

How can I repair it without wrecking my Zimbra install?]]> Install & Setup Myriad https://community.zextras.com/forum/install-setup/zextras-broken-after-attempted-update-from-2-4-13-to-3-1-5/