Failed to start LSB: Carbonio Services. - Tech Articles

ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)

UserCarb001 — Fri, 14 Mar 2025 22:48:19 +0000

Suddenly the server started generating this error:

tail -f /opt/zextras/log/mailbox.log
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.lang.Thread.run(Thread.java:840)
2025-03-14 16:45:46,044 INFO soap - ListCredentialsRequest elapsed=0
2025-03-14 16:45:58,127 ERROR [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
2025-03-14 16:45:58,129 ERROR [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
2025-03-14 16:45:58,129 WARN [] ForgivingExceptionHandler - An unexpected connection driver error occurred (Exception message: Connection reset)

RE: Failed to start LSB: Carbonio Services.

Sharif — Fri, 14 Mar 2025 06:34:10 +0000

@usercarb001

Don't worry about it, If all the other functionalities are working properly.

This service starts as a background process and remains active till the starting of child processes. and it does not need to remain running in the background.

root@mail:~# systemctl list-units carbonio*
  UNIT                                               LOAD   ACTIVE SUB     DESCRIPTION
  carbonio-address-book-sidecar.service              loaded active running Carbonio AddressBook sidecar proxy
  carbonio-advanced-sidecar.service                  loaded active running Carbonio Advanced sidecar proxy
  carbonio-auth-sidecar.service                      loaded active running Carbonio Auth sidecar proxy
  carbonio-catalog-sidecar.service                   loaded active running Carbonio Catalog sidecar proxy
  carbonio-catalog.service                           loaded active running Carbonio Catalog daemon
  carbonio-clamav-sidecar.service                    loaded active running Carbonio clamav sidecar proxy
  carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar
  carbonio-docs-connector-db-sidecar.service         loaded active running Carbonio Docs Connector database sidecar
  carbonio-docs-connector-sidecar.service            loaded active running Carbonio docs connector sidecar proxy
  carbonio-docs-connector.service                    loaded active running Carbonio docs connector daemon
  carbonio-docs-editor-sidecar.service               loaded active running Carbonio Docs server sidecar proxy
  carbonio-docs-editor.service                       loaded active running Carbonio Docs Server
  carbonio-files-db-sidecar.service                  loaded active running Carbonio Files database sidecar
  carbonio-files-sidecar.service                     loaded active running Carbonio Files sidecar proxy
  carbonio-files.service                             loaded active running Carbonio Files daemon
  carbonio-mailbox-admin-sidecar.service             loaded active running Carbonio Mailbox Admin proxy sidecar
  carbonio-mailbox-db-sidecar.service                loaded active running Carbonio Mailbox database sidecar
  carbonio-mailbox-nslookup-sidecar.service          loaded active running Carbonio Mailbox NSLookup proxy sidecar
  carbonio-mailbox-sidecar.service                   loaded active running Mailbox carbonio proxy sidecar
  carbonio-message-broker-sidecar.service            loaded active running Carbonio message broker sidecar proxy
  carbonio-message-broker.service                    loaded active running Carbonio message broker daemon
  carbonio-message-dispatcher-auth-sidecar.service   loaded active running Carbonio Message Dispatcher auth sidecar proxy
  carbonio-message-dispatcher-auth.service           loaded active running Carbonio Message Dispatcher auth daemon
  carbonio-message-dispatcher-db-sidecar.service     loaded active running Carbonio Message Dispatcher database sidecar
  carbonio-message-dispatcher-http-sidecar.service   loaded active running Carbonio Message Dispatcher HTTP sidecar proxy
  carbonio-message-dispatcher-xmpp-sidecar.service   loaded active running Carbonio Message Dispatcher XMPP sidecar proxy
  carbonio-message-dispatcher.service                loaded active running Carbonio Message Dispatcher daemon
  carbonio-mta-sidecar.service                       loaded active running Carbonio mta sidecar proxy
  carbonio-preview-sidecar.service                   loaded active running Carbonio Preview sidecar proxy
  carbonio-preview.service                           loaded active running Carbonio Preview daemon
  carbonio-prometheus-consul-exporter.service        loaded active running Carbonio Prometheus Consul exporter
  carbonio-prometheus-mysqld-exporter.service        loaded active running Carbonio Prometheus MySQL exporter
  carbonio-prometheus-nginx-exporter.service         loaded active running Carbonio Prometheus NGINX exporter
  carbonio-prometheus-node-exporter.service          loaded active running Carbonio Prometheus Node Exporter
  carbonio-prometheus-openldap-exporter.service      loaded active running Carbonio Prometheus OpenLDAP exporter
  carbonio-proxy-sidecar.service                     loaded active running NGINX carbonio proxy sidecar
  carbonio-storages-sidecar.service                  loaded active running Carbonio Storages sidecar proxy
  carbonio-storages.service                          loaded active running Carbonio Storages daemon
  carbonio-tasks-db-sidecar.service                  loaded active running Carbonio Tasks database sidecar
  carbonio-tasks-sidecar.service                     loaded active running Carbonio Tasks sidecar proxy
  carbonio-tasks.service                             loaded active running Carbonio Tasks daemon
  carbonio-user-management-sidecar.service           loaded active running Carbonio User Management sidecar proxy
  carbonio-user-management.service                   loaded active running Carbonio User Management daemon
  carbonio-videoserver-sidecar.service               loaded active running Carbonio Videoserver sidecar proxy
  carbonio-videoserver.service                       loaded active running Carbonio Videoserver
  carbonio-ws-collaboration-db-sidecar.service       loaded active running Carbonio Workstream Collaboration database sidecar
  carbonio-ws-collaboration-sidecar.service          loaded active running Carbonio Workstream Collaboration sidecar proxy
  carbonio-ws-collaboration.service                  loaded active running Carbonio Workstream Collaboration daemon
  carbonio.service                                   loaded active exited  LSB: Carbonio Services

LOAD   = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB    = The low-level unit activation state, values depend on unit type.
49 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.

regards,

carbonio.service loaded active exited LSB: Carbonio Services

UserCarb001 — Thu, 13 Mar 2025 21:43:05 +0000

When I run this command systemctl list-units carbonio*
to see the status of the service I see that the status is "active (exited)". Does this mean the service has stopped working? If not, then what does this mean?

carbonio.service loaded active exited LSB: Carbonio Services

Failed to start LSB: Carbonio Services after reboot server

UserCarb001 — Thu, 13 Mar 2025 21:33:26 +0000

LSB: Carbonio Services
Loaded: loaded (/etc/init.d/carbonio; generated)
Active: failed (Result: exit-code) since Thu 2025-03-13 21:19:31 UTC; 11min ago
Docs: man:systemd-sysv-generator(8)
Process: 776 ExecStart=/etc/init.d/carbonio start (code=exited, status=1/FAILURE)
CPU: 6ms

mar 13 21:17:47 mydomain systemd: Starting LSB: Carbonio Services...
mar 13 21:17:53 mydomain su: (to zextras) root on none
mar 13 21:17:54 mydomain su: pam_unix(su-l:session): session opened for user zextras(uid=998) by (uid=0)
mar 13 21:19:31 mydomain c systemd: carbonio.service: Control process exited, code=exited, status=1/FAILURE
mar 13 21:19:31 mydomain systemd: carbonio.service: Failed with result 'exit-code'.
mar 13 21:19:31 mydomain systemd: Failed to start LSB: Carbonio Services.

RE: Failed to start LSB: Carbonio Services.

jamanasusu — Sat, 24 Aug 2024 13:38:11 +0000

I think you might need to fix the Mesh/service-discover service, please check

RE: Failed to start LSB: Carbonio Services.

stefanodavid — Mon, 15 Jul 2024 15:31:08 +0000

I think you might need to fix the Mesh/service-discover service, please check https://docs.zextras.com/carbonio-ce/html/admincli/mesh/credentials.html

Failed to start LSB: Carbonio Services.

daoudi78mourad — Tue, 09 Jul 2024 14:23:35 +0000

sudo systemctl status carbonio
● carbonio.service - LSB: Carbonio Services
Loaded: loaded (/etc/init.d/carbonio; generated)
Active: failed (Result: exit-code) since Tue 2024-07-09 09:20:47 UTC; 26s ago
Docs: man:systemd-sysv-generator(8)
Process: 946 ExecStart=/etc/init.d/carbonio start (code=exited, status=1/FAILURE)

Jul 09 09:20:41 mail.epau.edu.dz systemd: Starting LSB: Carbonio Services...
Jul 09 09:20:42 mail.epau.edu.dz su: (to zextras) root on none
Jul 09 09:20:42 mail.epau.edu.dz su: pam_unix(su-l:session): session opened for user zextras by (uid=0)
Jul 09 09:20:47 mail.epau.edu.dz systemd: carbonio.service: Control process exited, code=exited, status=1/FAILURE
Jul 09 09:20:47 mail.epau.edu.dz systemd: carbonio.service: Failed with result 'exit-code'.
Jul 09 09:20:47 mail.epau.edu.dz systemd: Failed to start LSB: Carbonio Services.
root@mail:~# sudo journalctl -u carbonio
-- Logs begin at Mon 2024-07-08 13:56:19 UTC, end at Tue 2024-07-09 09:22:09 UTC. --
Jul 09 09:19:31 mail.epau.edu.dz systemd: Starting LSB: Carbonio Services...
Jul 09 09:19:31 mail.epau.edu.dz su: (to zextras) root on none
Jul 09 09:19:31 mail.epau.edu.dz su: pam_unix(su-l:session): session opened for user zextras by (uid=0)
Jul 09 09:19:33 mail.epau.edu.dz systemd: carbonio.service: Control process exited, code=exited, status=1/FAILURE
Jul 09 09:19:33 mail.epau.edu.dz systemd: carbonio.service: Failed with result 'exit-code'.
Jul 09 09:19:33 mail.epau.edu.dz systemd: Failed to start LSB: Carbonio Services.
-- Reboot --
Jul 09 09:20:41 mail.epau.edu.dz systemd: Starting LSB: Carbonio Services...
Jul 09 09:20:42 mail.epau.edu.dz su: (to zextras) root on none
Jul 09 09:20:42 mail.epau.edu.dz su: pam_unix(su-l:session): session opened for user zextras by (uid=0)
Jul 09 09:20:47 mail.epau.edu.dz systemd: carbonio.service: Control process exited, code=exited, status=1/FAILURE
Jul 09 09:20:47 mail.epau.edu.dz systemd: carbonio.service: Failed with result 'exit-code'.
Jul 09 09:20:47 mail.epau.edu.dz systemd: Failed to start LSB: Carbonio Services.
root@mail:~# sudo tail -n 100 /var/log/carbonio/carbonio.log
tail: cannot open '/var/log/carbonio/carbonio.log' for reading: No such file or directory
root@mail:~# sudo find /var/log -name "*carbonio*"
/var/log/carbonio
/var/log/carbonio.log
root@mail:~# sudo tail -n 100 /var/log/carbonio.log
root@mail:~# sudo ls /var/log/carbonio/
docs-connector files letsencrypt message-broker message-dispatcher preview tasks user-management
root@mail:~# sudo tail -n 100 /var/log/carbonio/carbonio_error.log
tail: cannot open '/var/log/carbonio/carbonio_error.log' for reading: No such file or directory
root@mail:~# pending-setups
Insert the cluster credential password: service-discover: error: unable to open /etc/zextras/service-discover/cluster-credentials.tar.gpg: cannot find Cluster credential in /etc/zextras/service-discover/cluster-credentials.tar.gpg, please copy the file from the existing server or upload it to LDAP
Cannot access to bootstrap token
root@mail:~# pending-setups
Insert the cluster credential password: service-discover: error: unable to open /etc/zextras/service-discover/cluster-credentials.tar.gpg: cannot find Cluster credential in /etc/zextras/service-discover/cluster-credentials.tar.gpg, please copy the file from the existing server or upload it to LDAP
Cannot access to bootstrap token