zxtools zimbra OSE - Core Features (storage, backup, admin, external client sync) https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/ Zextras Community Discussion Board en-US Sun, 18 Oct 2026 00:08:55 +0000 wpForo 60 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2238 Thu, 29 Jul 2021 13:18:51 +0000 Hi @psabaris

We investigated your issue, and here are the results.

As we said, installing the Zextras suite blocks some Zimbra commands to prevent issues with mostly Powerstore commands, so it’s normal to see these errors.

Moreover, when you install the Zextras suite, the old open chat is removed, and it most probably causes your chat data to be lost. It's challenging for us to test and verify these situations because open chat is too old and unmaintained. 

Our suggestion is to upgrade to the latest Zextras suite version and use the basic version of the team. This will solve any further problems you might encounter, and you will have full technical support if you face any questions.

Alternatively, you can remove the software and use the open chat which is less advisable for two reasons; firstly, it's too old with no support and maintenance. Secondly, as we said before, most probably uninstalling and installing the open chat removes your data.

Please keep that in mind that installing the open chat itself may cause the same problem you faced with some Zimbra commands because open chat uses the ZAL that is responsible for this issue in the first place.

I hope this helps.

]]> Core Features (storage, backup, admin, external client sync) Arman Khosravi https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2238 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2120 Thu, 17 Jun 2021 18:07:09 +0000 @arman but what about the zextras chat? we used

]]> Core Features (storage, backup, admin, external client sync) psabaris https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2120 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2118 Thu, 17 Jun 2021 07:37:59 +0000
Posted by: @psabaris

@arman. here the info requested

zmcontrol -v

Release 8.7.0_GA_1659.RHEL6_64_20160628192545 RHEL6_64 FOSS edition.

 

zxsuite --host all_servers core getVersion

CLI versions:

        zextras_version                                     2.4.0
        zextras_commit                                      c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
        zal_version                                         1.11.0
        zal_commit                                          c78b623c8cd9ae664a8017ebddf20ce3c9c62abb


Server versions:
zimbra.server.com:
        version                                             2.4.0
        commit                                              c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
        systemType                                          ZeXtras
        product                                             ZeXtras Suite
        network                                             false
        vendor                                              zextras
        zal_version                                         1.11.0
        zal_commit                                          c78b623c8cd9ae664a8017ebddf20ce3c9c62abb

 

zxsuite core getLicenseInfo

        dateStart                                           2016-09-26 12:56:42 ART
        dateEnd                                             2016-10-26 12:56:42 ART
        expired                                             true
        type                                                Trial
        accountCount                                        297
        resourceCount                                       4
        licensedUsers                                       unlimited
        isWithinGraceInterval                               false
        modules                                 
            ZxBackup                                
                quantity                                                    unlimited
                licensed                                                    false
            ZxMobile                                
                quantity                                                    unlimited
                licensed                                                    false
            ZxAdmin                                 
                quantity                                                    unlimited
                licensed                                                    false
            ZxChat                                  
                quantity                                                    unlimited
                licensed                                                    true
            ZxPowerstore                            
                quantity                                                    unlimited
                licensed                                                    false
                enabledOnNE                                                 false
        serverID                                            6162f394-16da-48d1-a0cd-33261f804afd
        canRemoveChatBrand                                  true
It would be best if you uninstalled Zextras Suite to make the Zimbra commands work again.
To do this, stop the mailboxd by running zmmailboxdctl stop, then move away from the /opt/zimbra path all files in ./lib/ext/zextras/ (should be zextras.jar and zal.jar) and the /opt/zimbra/bin/zxsuite, then restart the mailboxd by running zmmailboxdctl start.
 
]]> Core Features (storage, backup, admin, external client sync) Arman Khosravi https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2118 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2116 Wed, 16 Jun 2021 19:50:47 +0000 @arman. here the info requested

zmcontrol -v

Release 8.7.0_GA_1659.RHEL6_64_20160628192545 RHEL6_64 FOSS edition.

 

zxsuite --host all_servers core getVersion

CLI versions:

        zextras_version                                     2.4.0
        zextras_commit                                      c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
        zal_version                                         1.11.0
        zal_commit                                          c78b623c8cd9ae664a8017ebddf20ce3c9c62abb


Server versions:
zimbra.server.com:
        version                                             2.4.0
        commit                                              c78b623c8cd9ae664a8017ebddf20ce3c9c62abb
        systemType                                          ZeXtras
        product                                             ZeXtras Suite
        network                                             false
        vendor                                              zextras
        zal_version                                         1.11.0
        zal_commit                                          c78b623c8cd9ae664a8017ebddf20ce3c9c62abb

 

zxsuite core getLicenseInfo

        dateStart                                           2016-09-26 12:56:42 ART
        dateEnd                                             2016-10-26 12:56:42 ART
        expired                                             true
        type                                                Trial
        accountCount                                        297
        resourceCount                                       4
        licensedUsers                                       unlimited
        isWithinGraceInterval                               false
        modules                                 
            ZxBackup                                
                quantity                                                    unlimited
                licensed                                                    false
            ZxMobile                                
                quantity                                                    unlimited
                licensed                                                    false
            ZxAdmin                                 
                quantity                                                    unlimited
                licensed                                                    false
            ZxChat                                  
                quantity                                                    unlimited
                licensed                                                    true
            ZxPowerstore                            
                quantity                                                    unlimited
                licensed                                                    false
                enabledOnNE                                                 false
        serverID                                            6162f394-16da-48d1-a0cd-33261f804afd
        canRemoveChatBrand                                  true
]]> Core Features (storage, backup, admin, external client sync) psabaris https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2116 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2076 Mon, 31 May 2021 14:18:36 +0000
Posted by: @psabaris

Hi @arman. i understand, but we have a problem with that, because we installed zextras to use the Chat free features, we don't have a purchased license ,we can't use the powerstore command

Hi @psabaris,
 
 
I have a few questions:
 
  1. Have you installed Zextras Suite or the open chat? (It seems that you installed Zextras Suite, therefore, you should have also the powerstore module enabled otherwise we need to know what exactly you installed.)
  2. Can you please provide us the output of 
    zmcontrol -v
    zxsuite --host all_servers core getVersion
    and 
    zxsuite core getLicenseInfo

     

  3. Do you have access to the Zextras support portal to open a ticket?

 

 
]]> Core Features (storage, backup, admin, external client sync) Arman Khosravi https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2076 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2075 Mon, 31 May 2021 13:38:27 +0000 Hi @arman. i understand, but we have a problem with that, because we installed zextras to use the Chat free features, we don't have a purchased license ,we can't use the powerstore command

]]> Core Features (storage, backup, admin, external client sync) psabaris https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2075 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2074 Mon, 31 May 2021 10:03:48 +0000 I moved the topic in a more suitable section

]]> Core Features (storage, backup, admin, external client sync) Michele Ferron https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2074 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2073 Mon, 31 May 2021 08:23:28 +0000
Posted by: @psabaris

Hello we have installed the Zextras on Zimbra OSE 8.7 to use the free chat module. but
with this package we can't use the zmdedupe provided with zimbra ose
zmdedupe -v start
com.zimbra.common.soap.SoapFaultException: invalid request: org.openzal.zal.extension.InternalOverrideStoreManager is not supported
ExceptionId:qtp649734728-143859:1538510103125:ac741711b5b9af26
Code:service.INVALID_REQUEST
at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:90)
at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:366)
at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:339)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:267)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:173)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:419)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:405)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:448)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:456)
at com.zimbra.cs.store.file.BlobDeduperUtil.run(BlobDeduperUtil.java:129)

Please how can i fix this problem with your tool?

Hi @psabaris,
 
It could be that when you install Zextras Suite on your server, it overrides some Zimbra commands to prevent any collusion. In that case, the error is expected and you should use Zextras Powerstore features to deduplicate files in the stores.
 
If that didn't help I suggest contacting the Zextras support portal using your Zextras account to open a ticket.
]]> Core Features (storage, backup, admin, external client sync) Arman Khosravi https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2073 RE: zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2062 Fri, 28 May 2021 17:31:02 +0000 Any news about how can i fix this problem with your tool? ?

]]> Core Features (storage, backup, admin, external client sync) psabaris https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-2062 zxtools zimbra OSE https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-1546 Tue, 02 Oct 2018 20:13:31 +0000 with this package we can't use the zmdedupe provided with zimbra ose
zmdedupe -v start
com.zimbra.common.soap.SoapFaultException: invalid request: org.openzal.zal.extension.InternalOverrideStoreManager is not supported
ExceptionId:qtp649734728-143859:1538510103125:ac741711b5b9af26
Code:service.INVALID_REQUEST
at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:90)
at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:366)
at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:339)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:267)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:173)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:419)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:405)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:448)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:456)
at com.zimbra.cs.store.file.BlobDeduperUtil.run(BlobDeduperUtil.java:129)


Please how can i fix this problem with your tool?]]> Core Features (storage, backup, admin, external client sync) psabaris https://community.zextras.com/forum/zextras-suite-backup/zxtools-zimbra-ose/#post-1546