Problem installing on Ubuntu 20.04 - Install & Setup https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/ Zextras Community Discussion Board en-US Tue, 15 Sep 2026 14:40:05 +0000 wpForo 60 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6051 Tue, 10 Oct 2023 14:57:55 +0000 Hello,

I was trying to install Zimbra version 9 from Zextras ... it does not work, so I will try Carbonio CE.

Thanks for all advices

 

Regards

JP P

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6051 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6038 Mon, 09 Oct 2023 20:32:25 +0000 @jppo It's not zimbra, but zextras....

 /opt/zextras/libexec/zmfixperms

 

Telegram: https://t.me/CarbonioMail

 

 

]]> Install & Setup anahuac https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6038 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6037 Mon, 09 Oct 2023 19:57:17 +0000 Hello,

I try (as root) : /opt/zimbra/libexec/zmfixperms

with no avail .....

 

Regards

 

JP P

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-6037 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5998 Mon, 09 Oct 2023 12:10:09 +0000 Try to run the fixperms script:

 /opt/zextras/libexec/zmfixperms
]]> Install & Setup anahuac https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5998 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5993 Mon, 09 Oct 2023 11:14:52 +0000 Hello,

 

I try it and I get new error messages : slapd is not authorized tio use localhost:389 :

Oct 9 12:53:00 mail-new zimbra: Failed to start slapd. Attempting debug start to determine error.
Oct 9 12:53:00 mail-new zimbra: 6523db8c daemon: bind(7) failed errno=13 (Permission denied)
Oct 9 12:53:00 mail-new zimbra: 6523db8c slap_open_listener: failed on ldap://127.0.0.1:389

And in /var/log/zimbra.log" :

Oct 9 12:47:42 mail-new slapd: connections_destroy: nothing to destroy.
Oct 9 12:47:43 mail-new slapd: @(#) $OpenLDAP: slapd 2.4.59 (Jun 12 2023 05:12:55) $#012#011openldap
Oct 9 12:47:43 mail-new slapd: daemon: bind(7) failed errno=13 (Permission denied)
Oct 9 12:47:43 mail-new slapd: slapd stopped.
Oct 9 12:47:43 mail-new slapd: connections_destroy: nothing to destroy.

It is like if the slapd process was launched with a "non root" user which doesn't have rights to use ports below 1024 ?

Regards

JP P

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5993 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5974 Sat, 07 Oct 2023 19:07:08 +0000 @jppo

Hi,

Sorry to hear about your trouble.

This post can give you insights into your issue:

https://community.zextras.com/forum/postid/5449/

Thanks and regards,

Sharif

]]> Install & Setup Sharif https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5974 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5952 Thu, 05 Oct 2023 22:29:45 +0000 Or a problem with the message : Installing mailboxd SSL certificates...failed.

during install ...

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5952 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5948 Thu, 05 Oct 2023 10:34:27 +0000 Hello,

I look at the solution, I found that the variable " ldap_bind_url" was null and set it to "ldap://127.0.0.1:389", but

when I try to start ldap (as stated in the doc) I get the same ldap messages :

Failed to start slapd. Attempting debug start to determine error.
TLS: error:80000002:system library::No such file or directory crypto/bio/bss_file.c:297
TLS: error:10080002:BIO routines::system lib crypto/bio/bss_file.c:300
TLS: error:0A080002:SSL routines::system lib ssl/ssl_rsa.c:291
651e8f43 main: TLS init def ctx failed: -1

Is it a problem with an SSL library ?

Regards

 

JP P

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5948 RE: Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5947 Thu, 05 Oct 2023 07:33:11 +0000 @jppo

Have you tried this solution? https://community.zextras.com/forum/carbonio-general-thread/service-discover-error-unable-to-download-credentials-from-ldap/ 

 

]]> Install & Setup stefanodavid https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5947 Problem installing on Ubuntu 20.04 https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5936 Mon, 02 Oct 2023 21:48:13 +0000 Hello,

I try to install the version 9 and get some problems.
My installl was done on a "fresh" Ubuntu server 20.04.6 with a fixed IP address.
Postgresql-12 installed and working with no problem.

After that I install zcs version 9 with "./install.sh"
1) At the end of the install process.
Message : Installing mailboxd SSL certificates...failed.
I don't know if the install was complete ...

2) When I try to launch the mail system (First time).
Messages :
oct. 02 16:57:22 mail-new zimbra: Starting ldap...Done.
oct. 02 16:57:22 mail-new zimbra: Failed.
oct. 02 16:57:22 mail-new zimbra: ldap_url and ldap_master_url cannot be the same on an ldap replica
I try to "nullify" the ldap_master_url with :
zmlocalconfig -e ldap_master_url=''

3) I try to launch the mail system (Second time) :
systemctl start zimbra
Error message --> journalctl -xe
-- An ExecStart= process belonging to unit zimbra.service has exited.
--
-- The process' exit code is 'exited' and its exit status is 1.
oct. 02 20:33:15 mail-new systemd: zimbra.service: Failed with result 'exit->
-- Subject: Unit failed
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
--
-- The unit zimbra.service has entered the 'failed' state with result 'exit-code'
oct. 02 20:33:15 mail-new systemd: Failed to start LSB: Zimbra mail service.
-- Subject: L'unité (unit) zimbra.service a échoué

I get no usable information as usual with systemd.

While getting in "syslog" I find the following messages :

zimbra: Failed.
zimbra: Failed to start slapd. Attempting debug start to determine error.
zimbra: TLS: error:80000002:system library::No such file or directory crypto/bio/bss_file.c:297
zimbra: TLS: error:10080002:BIO routines::system lib crypto/bio/bss_file.c:300
zimbra: TLS: error:0A080002:SSL routines::system lib ssl/ssl_rsa.c:291
zimbra: 651b3982 main: TLS init def ctx failed: -1


What can I do to solve that problem ?

Regards

JP P

]]> Install & Setup jppo https://community.zextras.com/forum/zextras-suite-setup/problem-installing-on-ubuntu-20-04/#post-5936