Incoming Email Filters not working after 9.0 (1203) installation/upgrade from 8.8.15 - Zimbra Build by Zextras - no Zextras support guaranteed

RE: Incoming Email Filters not working after 9.0 (1203) installation/upgrade from 8.8.15

BooksRUs — Tue, 17 Jan 2023 21:17:06 +0000

Can anyone tell me what LOG would be affected if there was a problem with this? I'm surprised that nobody else is having this issue :(

RE: Incoming Email Filters not working after 9.0 (1203) installation/upgrade from 8.8.15

BooksRUs — Wed, 11 Jan 2023 21:13:18 +0000

Just as a note. These filters were all working properly before the update/upgrade. Now they only work when run manually. I have tried to disable/enable the filters.

Each affected user only has ONE filter that is active, so it's not the simple stuff you find in web searches. Perhaps the module that runs/processes filters in Zextra should be checked? I don't know how this part works or if there would be a particular LOG file to dig into to check it out.

Any help is appreciated.

Incoming Email Filters not working after 9.0 (1203) installation/upgrade from 8.8.15

BooksRUs — Wed, 11 Jan 2023 19:37:40 +0000

Everyone,

I recently upgraded from Zimbra OSE 8.8.15 to Zextras 9.0 (1203) version.

Since then, email filters at the User level are not firing for incoming emails. If I *manually* open and run the filter, then the filter actually works. All the current filters do is some simple matching and forwarding and/or moving to a subfolder.

Let me know if anyone knows how to fix this.

Thanks!