zxbackup doFixShares : Unable to retrieve map file from server - ZxBackup https://community.zextras.com/forum/zxbackup/zxbackup-dofixshares-unable-to-retrieve-map-file-from-server/ Zextras Community Discussion Board en-US Thu, 08 Oct 2026 10:01:13 +0000 wpForo 60 zxbackup doFixShares : Unable to retrieve map file from server https://community.zextras.com/forum/zxbackup/zxbackup-dofixshares-unable-to-retrieve-map-file-from-server/#post-1749 Wed, 05 Aug 2020 20:19:04 +0000
I migrated an old 8.7 server with zxbackup.
I used an NFS storage that I mounted on /opt/zmig in a fresh installed zimbra with zextras suite. No backup path initialized on destination.
I followed this incremental migration doc using smartscan: https://docs.zextras.com/zextras-suite-documentation/latest/backup.html#_step_8_post_migration_checks

Now, I have to fix shares. On the first restore zxbackup created a map_file in /opt/zimbra/backup/zextras/map_eb57ba7b-86d5-47d9-b1c0-ba38e9ffe20f

But no way to get it works:
zxsuite backup doFixShares map_eb57ba7b-86d5-47d9-b1c0-ba38e9ffe20f zxsuite backup doFixShares /opt/zimbra/backup/zextras/map_eb57ba7b-86d5-47d9-b1c0-ba38e9ffe20f always says: Unable to retrieve map file from server actualserver.com And notification says: Operation Shares Fix failed. Operation Id: f0512a71-feb9-4951-b68e-002e73dad88c Operation Host: actualserver.com Operation requested by: zimbra ZeXtras Suite Version: 3.1.0 commit: 89033d55018868806462c5e9771057b3a9be8afa Zal Version: 2.15.1 Zal commit: 5f37b3a8386fd0a572de50732e05bb218d4a4975 Zimbra version: 8.8.15_GA_3959 20200714235021 20200715-0023 FOSS - exception - com.zextras.lib.Error.EmptyMergedMapError: Merged map is empty, check logs at com.zextras.modules.backup.operations.ZEFixShares.doOperation (ZEFixShares.java:291) at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:827) at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84) at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:123) at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:46) at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:144) What can I do :/? Thanks in advance ! Robin
zxsuite backup doFixShares map_eb57ba7b-86d5-47d9-b1c0-ba38e9ffe20f
zxsuite backup doFixShares /opt/zimbra/backup/zextras/map_eb57ba7b-86d5-47d9-b1c0-ba38e9ffe20f


always says:
Unable to retrieve map file from server actualserver.com

And notification says:
Operation Shares Fix failed.

Operation Id: f0512a71-feb9-4951-b68e-002e73dad88c
Operation Host: actualserver.com

Operation requested by: zimbra

ZeXtras Suite Version: 3.1.0
commit: 89033d55018868806462c5e9771057b3a9be8afa

Zal Version: 2.15.1
Zal commit: 5f37b3a8386fd0a572de50732e05bb218d4a4975
Zimbra version: 8.8.15_GA_3959 20200714235021 20200715-0023 FOSS

- exception -
com.zextras.lib.Error.EmptyMergedMapError: Merged map is empty, check logs
at com.zextras.modules.backup.operations.ZEFixShares.doOperation (ZEFixShares.java:291)
at com.zextras.lib.operations.ZEOperation.exec (ZEOperation.java:827)
at com.zextras.lib.operations.LegacyOperationProxy.exec (LegacyOperationProxy.java:84)
at com.zextras.lib.operations.ModifiableStatefulOperation.exec (ModifiableStatefulOperation.java:123)
at com.zextras.lib.operations.OperationStarterActivity.run (OperationStarterActivity.java:46)
at com.zextras.lib.activities.ActivityThread.run (ActivityThread.java:144)

What can I do :/?

Thanks in advance !
Robin]]> ZxBackup owc https://community.zextras.com/forum/zxbackup/zxbackup-dofixshares-unable-to-retrieve-map-file-from-server/#post-1749