AutoDiscovery is not working - ZxMobile https://community.zextras.com/forum/zxmobile/autodiscovery-is-not-working/ Zextras Community Discussion Board en-US Wed, 20 May 2026 01:11:39 +0000 wpForo 60 AutoDiscovery is not working https://community.zextras.com/forum/zxmobile/autodiscovery-is-not-working/#post-933 Sun, 05 Oct 2014 23:17:17 +0000
I've been trying to get AutoDiscovery to work on my test VM but it fails to return valid xml. Here is my environment:

zmcontrol -v:
Release 8.0.0.GA.5434.UBUNTU12.64 UBUNTU12_64 FOSS edition.

zxsuite core getVersion:
zextras_version 1.8.18
zextras_target 8.0.0
zextras_commit 3059c6f79b2810b3bec750378cc1ea78a2e5f5e0
zextras_lib_version 1.0.0
zextras_lib_commit 3f5febe98cc757c290650e6a9601977f1c96e18e

DNS Configuration:

SRV Record: Service:_autodiscover Protocol:_tcp Name:domain.com Priority:10 Weight:2 Port:443 Target:mail.domain.com I've used this too to test Exchange AutoDiscovery among with an Android 4.4.4 device: https://testconnectivity.microsoft.com/. It fails at: 
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
 	Autodiscover settings weren't obtained when the Autodiscover POST request was sent.
 	
	Additional Details
 	
	Test Steps
 	
	The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user admin@domain.com.
 	The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
 	
	Additional Details
 	
The Response element in the payload was null. 


HTTP Response Headers:
Content-Length: 613
Content-Type: text/xml
Date: Sun, 05 Oct 2014 23:04:51 GMT
Elapsed Time: 1415 ms.
Extract from /opt/zimbra/log/sync.log: 
2014-10-06 00:59:57,086 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,235 WARN   [] sync - No basic auth header in the request
2014-10-06 00:59:57,235 WARN   [] sync - HTTP/1.1 401 Unauthorized
2014-10-06 00:59:57,418 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,574 INFO    sync - Cached auth NOT found for admin@domain.com
2014-10-06 00:59:57,610 INFO   [] sync - sending autodiscover response...
zxsuite core getproperty ZxCore_LogLevel: 
ZxCore_LogLevel                                             0 (1)
cat /etc/lsb-release: 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
uname -a: 
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
SRV Record:
Service:_autodiscover
Protocol:_tcp
Name:domain.com
Priority:10
Weight:2
Port:443
Target:mail.domain.com


I've used this too to test Exchange AutoDiscovery among with an Android 4.4.4 device: https://testconnectivity.microsoft.com/. It fails at:
Attempting to send an Autodiscover POST request to potential Autodiscover URLs. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Additional Details Test Steps The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user admin@domain.com. The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. Additional Details The Response element in the payload was null. HTTP Response Headers: Content-Length: 613 Content-Type: text/xml Date: Sun, 05 Oct 2014 23:04:51 GMT Elapsed Time: 1415 ms. Extract from /opt/zimbra/log/sync.log: 
2014-10-06 00:59:57,086 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,235 WARN   [] sync - No basic auth header in the request
2014-10-06 00:59:57,235 WARN   [] sync - HTTP/1.1 401 Unauthorized
2014-10-06 00:59:57,418 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,574 INFO    sync - Cached auth NOT found for admin@domain.com
2014-10-06 00:59:57,610 INFO   [] sync - sending autodiscover response...
zxsuite core getproperty ZxCore_LogLevel: 
ZxCore_LogLevel                                             0 (1)
cat /etc/lsb-release: 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
uname -a: 
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren't obtained when the Autodiscover POST request was sent.

Additional Details

Test Steps

The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://mail.domain.com:443/Autodiscover/Autodiscover.xml for user admin@domain.com.
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.

Additional Details

The Response element in the payload was null.


HTTP Response Headers:
Content-Length: 613
Content-Type: text/xml
Date: Sun, 05 Oct 2014 23:04:51 GMT
Elapsed Time: 1415 ms.


Extract from /opt/zimbra/log/sync.log:
2014-10-06 00:59:57,086 INFO [] sync - Handling autodiscover request... 2014-10-06 00:59:57,235 WARN [] sync - No basic auth header in the request 2014-10-06 00:59:57,235 WARN [] sync - HTTP/1.1 401 Unauthorized 2014-10-06 00:59:57,418 INFO [] sync - Handling autodiscover request... 2014-10-06 00:59:57,574 INFO sync - Cached auth NOT found for admin@domain.com 2014-10-06 00:59:57,610 INFO [] sync - sending autodiscover response... zxsuite core getproperty ZxCore_LogLevel: 
ZxCore_LogLevel                                             0 (1)
cat /etc/lsb-release: 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
uname -a: 
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
2014-10-06 00:59:57,086 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,235 WARN   [] sync - No basic auth header in the request
2014-10-06 00:59:57,235 WARN   [] sync - HTTP/1.1 401 Unauthorized
2014-10-06 00:59:57,418 INFO   [] sync - Handling autodiscover request...
2014-10-06 00:59:57,574 INFO    sync - Cached auth NOT found for admin@domain.com
2014-10-06 00:59:57,610 INFO   [] sync - sending autodiscover response...


zxsuite core getproperty ZxCore_LogLevel:
ZxCore_LogLevel 0 (1) cat /etc/lsb-release: 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"
uname -a: 
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
ZxCore_LogLevel                                             0 (1)


cat /etc/lsb-release:
DISTRIB_ID=Ubuntu DISTRIB_RELEASE=12.04 DISTRIB_CODENAME=precise DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS" uname -a: 
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=12.04
DISTRIB_CODENAME=precise
DISTRIB_DESCRIPTION="Ubuntu 12.04.5 LTS"


uname -a:
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log) 
2014-10-06 00:58:51,287  info Logging admin@domain.com
I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
Linux pcmonitor 3.5.0-23-generic #35~precise1-Ubuntu SMP Fri Jan 25 17:13:26 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux


I've even tried adding a debug logger for the admin@domain.com but it only logged this: (command used was: zxsuite mobile doAddAccountLogger admin@domain.com debug /opt/zimbra/log/admin_debug.log)
2014-10-06 00:58:51,287 info Logging admin@domain.com I've inputed the following fields in the test wizard: 
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes
Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
2014-10-06 00:58:51,287  info Logging admin@domain.com


I've inputed the following fields in the test wizard:
Email Address: admin@domain.com DomainUserName: admin@domain.com Password: Confirm Password: Ignore SSL: No I understand: Yes Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract: 
    
      
        true
        false
        requestedPath
        
        
        
            
                
                    /Microsoft-Server-ActiveSync/*
                    /service/extension/zimbrasync
                
            
        
        
            
                
                    /autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /Autodiscover/*
                    /service/extension/autodiscover
                
            
        
        
            
                
                    /AutoDiscover/*
                    /service/extension/autodiscover
Any ideas what I did wrong? Thanks, Paul
Email Address: admin@domain.com
DomainUserName: admin@domain.com
Password: 
Confirm Password: 
Ignore SSL: No
I understand: Yes


Here is my /opt/zimbra/jetty/etc/jetty.xml.in relevant extract:
true false requestedPath /Microsoft-Server-ActiveSync/* /service/extension/zimbrasync /autodiscover/* /service/extension/autodiscover /Autodiscover/* /service/extension/autodiscover /AutoDiscover/* /service/extension/autodiscover Any ideas what I did wrong? Thanks, Paul
    

true
false
requestedPath





/Microsoft-Server-ActiveSync/*
/service/extension/zimbrasync






/autodiscover/*
/service/extension/autodiscover






/Autodiscover/*
/service/extension/autodiscover






/AutoDiscover/*
/service/extension/autodiscover





Any ideas what I did wrong?

Thanks,
Paul]]> ZxMobile iamcypher https://community.zextras.com/forum/zxmobile/autodiscovery-is-not-working/#post-933