Under Auth no auth method can be generated, but I am especially interested in the Mobile Apps Auth
This is my second install as I was trying to troubleshoot the issue if it was related to my initial install.
This is what I see in the logs /opt/zextras/log/mailbox.log:
2024-06-25 23:28:49,494 WARN [qtp1419125235-70] [name=first.last@domain.com;mid=8;ip=10.10.10.5;oip=10.10.10.10;port=58924;soapId=4abde746;] SoapEngine - cannot dispatch request
com.zimbra.common.service.ServiceException: unknown document: AddCredentialRequest
at com.zimbra.common.service.ServiceException.UNKNOWN_DOCUMENT(ServiceException.java:314) ~[zimbracommon.jar:?]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:597) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:334) ~[zimbrastore.jar:?]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:235) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[servlet-api-3.1.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) ~[zimbrastore.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[servlet-api-3.1.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292) ~[websocket-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:95) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:113) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:118) ~[zimbrastore.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301) ~[jetty-servlets-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at com.google.inject.servlet.FilterChainInvocation.doFilter(FilterChainInvocation.java:89) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.ManagedFilterPipeline.dispatch(ManagedFilterPipeline.java:121) ~[guice-servlet-5.0.1.jar:?]
at com.google.inject.servlet.GuiceFilter.doFilter(GuiceFilter.java:133) ~[guice-servlet-5.0.1.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:552) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571) ~[jetty-security-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505) ~[jetty-servlet-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322) ~[jetty-rewrite-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:772) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) [jetty-server-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [jetty-io-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) [jetty-util-9.4.48.v20220622.jar:9.4.48.v20220622]
at java.lang.Thread.run(Thread.java:840) [?:?]
2024-06-25 23:28:49,497 INFO [qtp1419125235-70] [name=first.last@domain.com;mid=8;ip=10.10.10.5;oip=10.10.10.10;port=58924;soapId=4abde746;] soap - AddCredentialRequest elapsed=3
I used the single server script installation, on an Ubuntu 22.04
Thanks
Hi,
I can understand your interest and concern.
But right now, Mobile App Authentication is not functional in Carbonio CE.
For now, if you want to configure an account in any mobile app, you need to use the general username(email), password of that account to setup that account in any mobile app.
Regards,
Sharif
Hi,
Thanks for understanding.
I will forward your concern to our Dev teams and as soon as I get any update about it's ETA or any plan of it's inclusion in product roadmap, we will share the update in the forum.
Thanks again.
Regards,
Sharif