carbonio prov da account@domain.com
ERROR: service.FAILURE (system failure: Delete account account@domain.com has an error: Failed to publish delete user requested event)
mailbox.log
2025-01-13 07:23:02,998 WARN [qtp668568559-95945] [name=zimbra;ua=zmprov/24.12.2_ZEXTRAS_202412;soapId=4a7fdbd9;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: Delete account account@domain.com has an error: Failed to publish delete user requested event
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:306) ~[zm-common-24.12.2.jar:?]
at com.zimbra.cs.service.admin.DeleteAccount.handle(DeleteAccount.java:110) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:684) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[mailbox.jar:?]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:336) ~[mailbox.jar:?]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:237) ~[mailbox.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[javax.servlet-api-3.1.0.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:212) ~[mailbox.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[javax.servlet-api-3.1.0.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:43) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:48) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:36) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:96) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:104) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:105) ~[mailbox.jar:?]
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1626) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:465) ~[jetty-servlets-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:320) ~[jetty-servlets-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:285) ~[jetty-servlets-9.4.56.v20240826.jar:9.4.56.v20240826]
2025-01-13 07:23:02,999 INFO [qtp668568559-95945] [name=zimbra;ua=zmprov/24.12.2_ZEXTRAS_202412;soapId=4a7fdbd9;] soap - DeleteAccountRequest elapsed=14
2025-01-13 07:23:29,757 INFO [MailboxPurge] [name=galsync.co4w9zz@domain.com;mid=1;] purge - Purging messages.
2025-01-13 07:23:32,383 ERROR [pool-63692-thread-1] [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
2025-01-13 07:23:32,385 ERROR [pool-63692-thread-1] [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
2025-01-13 07:23:32,390 WARN [AMQP Connection 127.78.0.7:20005] [] ForgivingExceptionHandler - An unexpected connection driver error occurred (Exception message: Connection reset)
2025-01-13 07:24:02,395 ERROR [pool-63697-thread-1] [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
2025-01-13 07:24:02,398 ERROR [pool-63697-thread-1] [] ServiceDiscoverHttpClient - Service discover didn't respond with 200 when requesting a config (received 404)
@cleverflores
Hi,
Could you please share the output of following commands:
su - zextras -c "zmcontrol -v && zmcontrol status" su - zextras -c "zmcontrol status" consul members systemctl list-units carbonio* curl -s -v http://127.78.0.4:10000/health | jq
Also, it is a new installation or upgradation? If Upgradation, then from which version?
Regards,
root@mail.domain.com:~# su - zextras -c "zmcontrol -v && zmcontrol status"
Carbonio Release 24.12.1
Host mail.domain.com
amavis Running
antispam Running
antivirus Running
directory-server Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
service-discover Running
stats Running
config service Running
root@mail.domain.com:~# consul members
Node Address Status Type Build Protocol DC Partition Segment
server-mail-domain-com 192.168.21.2:8301 alive server 1.19.1 2 dc1 default <all>
root@mail.domain.com:~# systemctl list-units carbonio* service-discover.service
UNIT LOAD ACTIVE SUB DESCRIPTION
carbonio-catalog-sidecar.service loaded active running Carbonio Catalog sidecar proxy
carbonio-catalog.service loaded active running Carbonio Catalog daemon
carbonio-clamav-sidecar.service loaded active running Carbonio clamav sidecar proxy
carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar
carbonio-docs-connector-sidecar.service loaded active running Carbonio docs connector sidecar proxy
carbonio-docs-connector.service loaded active running Carbonio docs connector daemon
carbonio-docs-editor-sidecar.service loaded active running Carbonio Docs server sidecar proxy
carbonio-docs-editor.service loaded active running Carbonio Docs Server
carbonio-files-db-sidecar.service loaded active running Carbonio Files database sidecar
carbonio-files-sidecar.service loaded active running Carbonio Files sidecar proxy
carbonio-files.service loaded active running Carbonio Files daemon
carbonio-mailbox-admin-sidecar.service loaded active running Carbonio Mailbox Admin proxy sidecar
carbonio-mailbox-nslookup-sidecar.service loaded active running Carbonio Mailbox NSLookup proxy sidecar
carbonio-mailbox-sidecar.service loaded active running Mailbox carbonio proxy sidecar
carbonio-mta-sidecar.service loaded active running Carbonio mta sidecar proxy
carbonio-preview-sidecar.service loaded active running Carbonio Preview sidecar proxy
carbonio-preview.service loaded active running Carbonio Preview daemon
carbonio-prometheus-consul-exporter.service loaded active running Carbonio Prometheus Consul exporter
carbonio-prometheus-mysqld-exporter.service loaded active running Carbonio Prometheus MySQL exporter
carbonio-prometheus-nginx-exporter.service loaded active running Carbonio Prometheus NGINX exporter
carbonio-prometheus-node-exporter.service loaded active running Carbonio Prometheus Node Exporter
carbonio-prometheus-openldap-exporter.service loaded active running Carbonio Prometheus OpenLDAP exporter
carbonio-proxy-sidecar.service loaded active running NGINX carbonio proxy sidecar
carbonio-storages-sidecar.service loaded active running Storages-CE sidecar proxy
carbonio-storages.service loaded active running Carbonio Storages-CE daemon
carbonio-user-management-sidecar.service loaded active running Carbonio User Management sidecar proxy
carbonio-user-management.service loaded active running Carbonio User Management daemon
carbonio.service loaded active exited LSB: Carbonio Services
service-discover.service loaded active running Service discover server for Zextras
LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.
28 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.
curl -s -v http://127.78.0.4:10000/health | jq
I don't install workstream