Hello, I am having problems with the stability of Outlook clients connecting via IMAP to Carbonio 24.12.4. System environment: OS: Ubuntu 22.04.5 LTS Carbonio version: 24.12.4 (single-server) Client: Microsoft Outlook mobile Symptoms: Outlook mobile users say that emails on their phone are not loaded using the IMAP connection protocol. What could possibly be? The account is logged in, the emails are visible, but their contents are not. All services are available, please tell me
Logs service-discover.service
26 00:14:24 mail2 service-discoverd[2150]: 2026-02-26T00:14:24.216+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-admin-sidecar-proxy:1
Feb 26 00:14:27 mail2 service-discoverd[2150]: 2026-02-26T00:14:27.274+0300 [ERROR] agent.http: Request error: method=GET url=/v1/kv/carbonio-message-broker/default/username from=127.0.0.1:41816 error="Permission denied: token with AccessorID '1fba2cc5-b2ca-8ad2-aa32>
Feb 26 00:14:27 mail2 service-discoverd[2150]: 2026-02-26T00:14:27.275+0300 [ERROR] agent.http: Request error: method=GET url=/v1/kv/carbonio-message-broker/default/password from=127.0.0.1:41832 error="Permission denied: token with AccessorID '1fba2cc5-b2ca-8ad2-aa32>
Feb 26 00:14:28 mail2 service-discoverd[2150]: 2026-02-26T00:14:28.107+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1 error="dial tcp 127.0.0.1:21009: connect: connection refused"
Feb 26 00:14:28 mail2 service-discoverd[2150]: 2026-02-26T00:14:28.107+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1
Feb 26 00:14:28 mail2 service-discoverd[2150]: 2026-02-26T00:14:28.834+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:29 mail2 service-discoverd[2150]: 2026-02-26T00:14:29.112+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:33 mail2 service-discoverd[2150]: 2026-02-26T00:14:33.835+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:34 mail2 service-discoverd[2150]: 2026-02-26T00:14:34.113+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:34 mail2 service-discoverd[2150]: 2026-02-26T00:14:34.217+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-admin-sidecar-proxy:1 error="dial tcp 127.0.0.1:21007: connect: connection refused"
Feb 26 00:14:34 mail2 service-discoverd[2150]: 2026-02-26T00:14:34.217+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-admin-sidecar-proxy:1
Feb 26 00:14:38 mail2 service-discoverd[2150]: 2026-02-26T00:14:38.108+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1 error="dial tcp 127.0.0.1:21009: connect: connection refused"
Feb 26 00:14:38 mail2 service-discoverd[2150]: 2026-02-26T00:14:38.109+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1
Feb 26 00:14:38 mail2 service-discoverd[2150]: 2026-02-26T00:14:38.836+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:39 mail2 service-discoverd[2150]: 2026-02-26T00:14:39.115+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:43 mail2 service-discoverd[2150]: 2026-02-26T00:14:43.837+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:44 mail2 service-discoverd[2150]: 2026-02-26T00:14:44.116+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:44 mail2 service-discoverd[2150]: 2026-02-26T00:14:44.218+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-admin-sidecar-proxy:1 error="dial tcp 127.0.0.1:21007: connect: connection refused"
Feb 26 00:14:44 mail2 service-discoverd[2150]: 2026-02-26T00:14:44.218+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-admin-sidecar-proxy:1
Feb 26 00:14:48 mail2 service-discoverd[2150]: 2026-02-26T00:14:48.109+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1 error="dial tcp 127.0.0.1:21009: connect: connection refused"
Feb 26 00:14:48 mail2 service-discoverd[2150]: 2026-02-26T00:14:48.109+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1
Feb 26 00:14:48 mail2 service-discoverd[2150]: 2026-02-26T00:14:48.839+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:49 mail2 service-discoverd[2150]: 2026-02-26T00:14:49.116+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:53 mail2 service-discoverd[2150]: 2026-02-26T00:14:53.840+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:54 mail2 service-discoverd[2150]: 2026-02-26T00:14:54.118+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
Feb 26 00:14:54 mail2 service-discoverd[2150]: 2026-02-26T00:14:54.218+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-admin-sidecar-proxy:1 error="dial tcp 127.0.0.1:21007: connect: connection refused"
Feb 26 00:14:54 mail2 service-discoverd[2150]: 2026-02-26T00:14:54.219+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-admin-sidecar-proxy:1
Feb 26 00:14:57 mail2 service-discoverd[2150]: 2026-02-26T00:14:57.283+0300 [ERROR] agent.http: Request error: method=GET url=/v1/kv/carbonio-message-broker/default/username from=127.0.0.1:48926 error="Permission denied: token with AccessorID 'XXXXXXXXcc5-b2ca-8ad2-aa32>
Feb 26 00:14:57 mail2 service-discoverd[2150]: 2026-02-26T00:14:57.285+0300 [ERROR] agent.http: Request error: method=GET url=/v1/kv/carbonio-message-broker/default/password from=127.0.0.1:48942 error="Permission denied: token with AccessorID 'XXXXXXXXc5-b2ca-8ad2-aa32>
Feb 26 00:14:58 mail2 service-discoverd[2150]: 2026-02-26T00:14:58.111+0300 [WARN] agent: Check TCP connection failed: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1 error="dial tcp 127.0.0.1:21009: connect: connection refused"
Feb 26 00:14:58 mail2 service-discoverd[2150]: 2026-02-26T00:14:58.111+0300 [WARN] agent: Check is now critical: check=service:carbonio-mailbox-nslookup-sidecar-proxy:1
Feb 26 00:14:58 mail2 service-discoverd[2150]: 2026-02-26T00:14:58.841+0300 [WARN] agent: Check is now critical: check=service:carbonio-tasks
Feb 26 00:14:59 mail2 service-discoverd[2150]: 2026-02-26T00:14:59.119+0300 [WARN] agent: Check is now critical: check=service:carbonio-files
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