Notifications
Clear all
Carbonio General
2
Posts
2
Users
0
Reactions
27
Views
Topic starter
04/01/2025 19:54
Hello,
I'm on Ubuntu 22.04 LTS and installed a fresh Carbonio CE v25.3.0 (on single node).
# su - zextras -c "zmcontrol -v" Carbonio Release 25.3.0
Everything is working well except the chat and video call features. When I try to write a message to another user I got this in the ws-collaboration logs :
25-03-2025 15:56:38.126 ERROR c.z.c.c.c.logging.ChatsLogger : An error occurred on /rooms
at com.zextras.carbonio.chats.core.infrastructure.messaging.impl.xmpp.MessageDispatcherMongooseImpl.createRoom [line 83]
Error while creating a room: [{"path":["muc_light","createRoom"],"message":"Unexpected MUCLightAdminMutation resolver crash","extensions":{"code":"resolver_crash"}}]
And the message stays as "Pending". The other user is considered as "offline" although he is correctly connected. If I refresh the page, the chat disappears and no conversation is present.
Everything seems OK :
curl -s -v http://127.78.0.4:10000/health | jq
* Trying 127.78.0.4:10000...
* Connected to 127.78.0.4 (127.78.0.4) port 10000 (#0)
> GET /health HTTP/1.1
> Host: 127.78.0.4:10000
> User-Agent: curl/7.81.0
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 200 OK
< Server: Jetty(12.0.14)
< Date: Tue, 01 Apr 2025 17:48:00 GMT
< Content-Type: application/json
< Content-Length: 403
<
{ [403 bytes data]
* Connection #0 to host 127.78.0.4 left intact
{
"isLive": true,
"status": "ok",
"dependencies": [
{
"name": "database",
"isHealthy": true
},
{
"name": "authentication_service",
"isHealthy": true
},
{
"name": "profiling_service",
"isHealthy": true
},
{
"name": "xmpp_server",
"isHealthy": true
},
{
"name": "event_dispatcher",
"isHealthy": true
},
{
"name": "storage_service",
"isHealthy": true
},
{
"name": "previewer_service",
"isHealthy": true
},
{
"name": "videoserver_service",
"isHealthy": true
}
]
}
# systemctl list-units carbonio* UNIT LOAD ACTIVE SUB DESCRIPTION carbonio-catalog-sidecar.service loaded active running Carbonio Catalog sidecar proxy carbonio-catalog.service loaded active running Carbonio Catalog daemon carbonio-clamav-sidecar.service loaded active running Carbonio clamav sidecar proxy carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar carbonio-docs-connector-db-sidecar.service loaded active running Carbonio Docs Connector database sidecar carbonio-docs-connector-sidecar.service loaded active running Carbonio docs connector sidecar proxy carbonio-docs-connector.service loaded active running Carbonio docs connector daemon carbonio-docs-editor-sidecar.service loaded active running Carbonio Docs server sidecar proxy carbonio-docs-editor.service loaded active running Carbonio Docs Server carbonio-files-db-sidecar.service loaded active running Carbonio Files database sidecar carbonio-files-sidecar.service loaded active running Carbonio Files sidecar proxy carbonio-files.service loaded active running Carbonio Files daemon carbonio-mailbox-admin-sidecar.service loaded active running Carbonio Mailbox Admin proxy sidecar carbonio-mailbox-db-sidecar.service loaded active running Carbonio Mailbox database sidecar carbonio-mailbox-nslookup-sidecar.service loaded active running Carbonio Mailbox NSLookup proxy sidecar carbonio-mailbox-sidecar.service loaded active running Mailbox carbonio proxy sidecar carbonio-message-broker-sidecar.service loaded active running Carbonio message broker sidecar proxy carbonio-message-broker.service loaded active running Carbonio message broker daemon carbonio-message-dispatcher-auth-sidecar.service loaded active running Carbonio Message Dispatcher auth sidecar proxy carbonio-message-dispatcher-auth.service loaded active running Carbonio Message Dispatcher auth daemon carbonio-message-dispatcher-db-sidecar.service loaded active running Carbonio Message Dispatcher database sidecar carbonio-message-dispatcher-http-sidecar.service loaded active running Carbonio Message Dispatcher HTTP sidecar proxy carbonio-message-dispatcher-xmpp-sidecar.service loaded active running Carbonio Message Dispatcher XMPP sidecar proxy carbonio-message-dispatcher.service loaded active running Carbonio Message Dispatcher daemon carbonio-mta-sidecar.service loaded active running Carbonio mta sidecar proxy carbonio-preview-sidecar.service loaded active running Carbonio Preview sidecar proxy carbonio-preview.service loaded active running Carbonio Preview daemon carbonio-prometheus-consul-exporter.service loaded active running Carbonio Prometheus Consul exporter carbonio-prometheus-mysqld-exporter.service loaded active running Carbonio Prometheus MySQL exporter carbonio-prometheus-nginx-exporter.service loaded active running Carbonio Prometheus NGINX exporter carbonio-prometheus-node-exporter.service loaded active running Carbonio Prometheus Node Exporter carbonio-prometheus-openldap-exporter.service loaded active running Carbonio Prometheus OpenLDAP exporter carbonio-proxy-sidecar.service loaded active running NGINX carbonio proxy sidecar carbonio-storages-sidecar.service loaded active running Storages-CE sidecar proxy carbonio-storages.service loaded active running Carbonio Storages-CE daemon carbonio-tasks-db-sidecar.service loaded active running Carbonio Tasks database sidecar carbonio-tasks-sidecar.service loaded active running Carbonio Tasks sidecar proxy carbonio-tasks.service loaded active running Carbonio Tasks daemon carbonio-user-management-sidecar.service loaded active running Carbonio User Management sidecar proxy carbonio-user-management.service loaded active running Carbonio User Management daemon carbonio-videoserver-sidecar.service loaded active running Carbonio Videoserver sidecar proxy carbonio-videoserver.service loaded active running Zextras Videoserver carbonio-ws-collaboration-db-sidecar.service loaded active running Carbonio Workstream Collaboration database sidecar carbonio-ws-collaboration-sidecar.service loaded active running Carbonio Workstream Collaboration sidecar proxy carbonio-ws-collaboration.service loaded active running Carbonio Workstream Collaboration daemon carbonio.service loaded active exited LSB: Carbonio Services
The only thing I noticed is when I restart the server, I got a failed service :
● carbonio.service loaded failed failed LSB: Carbonio Services
I need to restart it like :
systemctl restart carbonio
But the chat and video is still present.
Is someone able to help me ?
Thank you.
04/03/2025 14:02
@hidigoudi
try restarting services as per following order:
systemctl restart carbonio-message-broker systemctl restart carbonio-message-dispatcher systemctl restart carbonio-ws-collaboration systemctl restart carbonio-videoserver
Check the journal log of services: i.e.
journalctl -u carbonio-videoserver