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Document Preview on Carbonio CE

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(@gnulab)
Joined: 8 months ago
Posts: 3
Topic starter  

Hi,

In the preview pane upon clicking the filename there is no preview, only black translucent blanket over the web client.

According to this https://docs.zextras.com/carbonio-ce/html/usage/preview.html  such feature is available.

I have tried different browsers, different computer, disable my ad blocker, still no preview. 

How do I fix this?

 

Thanks

PS. seems like I can't upload screenshot.

This topic was modified 8 months ago by gnulab

   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 593
 

@gnulab

Hi,

I checked again and preview is working properly on current release 24.3.0.

root@mail:~# apt list --installed | grep -i preview

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

carbonio-preview-ce/jammy,now 0.3.9-1jammy amd64 [installed]
root@mail:~#
root@mail:~#
root@mail:~# apt-cache policy carbonio-preview-ce
carbonio-preview-ce:
  Installed: 0.3.9-1jammy
  Candidate: 0.3.9-1jammy
  Version table:
 *** 0.3.9-1jammy 500
        500  https://repo.zextras.io/release/ubuntu  jammy/main amd64 Packages
        100 /var/lib/dpkg/status
     0.3.8-1jammy 500
        500  https://repo.zextras.io/release/ubuntu  jammy/main amd64 Packages
root@mail:~#

 

Regards,

Sharif


   
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(@gnulab)
Joined: 8 months ago
Posts: 3
Topic starter  

Hi,

Yeah, apparently the preview module wasn't installed. After installing it, I still couldn't preview PDFs.

 

Also, is there a limit placed on user in this forum when it comes to uploading screenshot?

Your Forum_preview.png attachment when I click it, it says "You are not permitted to view this attachment".

And on the toolbar there is no button to attach picture.

 

Henry


   
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(@sharif)
Admin
Joined: 3 years ago
Posts: 593
 

@gnulab 

Hi,

Did you run pending-setups -a  after installing the carbonio-preview-ce package? If not, then run pending-setups -a, restart all services, and check again.

Regards,

Sharif


   
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