Hello
Today I was testing the new version of Carbonio CE 24.9.0 on Ubuntu server 22.04.5 LTS using the script for single server, however during the installation process it gets stuck in the Creating galsync account for default domain... phase and checking the logs I realize that the mysql service has failed and therefore the installation does not continue.
This is the log
Tue Oct 22 09:51:55 2024 *** Running as root user: /opt/zextras/libexec/zmmyinit
* Creating required directories
* Generating mysql config /opt/zextras/conf/my.cnf
* Creating database in /opt/zextras/db/data
* Starting mysql server
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...retrying
* Failed to connect to mysql...giving up!
Tue Oct 22 09:54:40 2024 done.
The instalation is stop on Tue Oct 22 09:56:59 2024 *** Running as zextras user: /opt/zextras/bin/zmgsautil createAccount -a galsync.e9sq7f_7f3@domain.com
There seems to be a problem with the carbon-mariadb package. Is there a solution for this problem?
Hi,
I had a similar problem in Ubuntu 24.04 LTS, when using Ubuntu 22.04 LTS this problem did not occur, it seems that the latest version of Ubuntu is not yet supported.
If you installed Ubuntu 22.04, check that it has not been updated to 24.04
Run
lsb_release -a