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Issue after updating to Carbonio CE 25.6.1 – Invalid ZM_AUTH_TOKEN and Chat module problems

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(@arkng3l)
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Joined: 11 months ago
Posts: 12
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Hello everyone,

After updating my Carbonio CE installation to version 25.6.1, I started encountering an authentication issue during login and a secondary problem within the Chat module.

When logging into the web interface, the following error appears:

 
Failed to authenticate request /graphql: Invalid ZM_AUTH_TOKEN
 

Although I can proceed past the login screen, once I access the Chat module, I receive a warning at the bottom of the page:

“There may be problems using this module, please try refreshing the page.”

Refreshing the page does not solve the issue. The chat interface loads partially, but no existing conversations are shown, and it only offers the option to “Create a new chat,” without any functionality.

Everything was working fine before the update. Other modules seem to function correctly.

Environment:

  • Carbonio CE version: 25.6.1

  • OS: Ubuntu 22.04

    Is anyone else experiencing this issue with the new version? Any known fixes or suggestions are appreciated.

    Thank you!


   
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