Login broken after ...
 
Notifications
Clear all

Login broken after upgrade to 25.9.0

7 Posts
14 Users
8 Reactions
145 Views
(@mrmeee)
Active Member
Joined: 1 year ago
Posts: 12
Topic starter  
After upgrading I get:
Something went wrong
We’re sorry, but there was an error trying to load this page.
Contact support or try refreshing the page
What to do??
 

   
hvillemoes, Firebird, hwoffinden and 4 people reacted
Quote
(@eliwap)
Active Member
Joined: 2 years ago
Posts: 17
 

Same issue. I had to revert to the snapshot I took before the upgrade


   
hvillemoes reacted
ReplyQuote
(@daddycool)
Active Member
Joined: 2 years ago
Posts: 19
 

Same here. I'm also fighting with installing the carbonio-message-dispatcher-ce package.


   
ReplyQuote
 Klug
(@klug)
Trusted Member
Joined: 14 years ago
Posts: 73
 

Same issue here.

This is so upsetting, getting worse on each release.


   
ReplyQuote
(@firebird)
New Member
Joined: 3 years ago
Posts: 3
 

Same issue. Cant weblogin, as user and as admin. But Android app is working


   
ReplyQuote
(@hwoffinden)
New Member
Joined: 2 years ago
Posts: 4
 

Same issue here.

Can't use web login to either Admin Panel or to Webmail.


   
ReplyQuote
(@eliwap)
Active Member
Joined: 2 years ago
Posts: 17
 

I don't know if this will help and with the help of gemini and trying to diagnose the problem. One of the things I got after continuous badgering of the ai and reviewing the interaction was this:

 

grep -A 5 -E 'ERROR|FATAL' /opt/zextras/log/mailbox.log | tail -n 15

--

2025-10-03 12:02:34,136 ERROR [qtp305242558-126] [name=zimbra;ua=zmprov/24.7.0_ZEXTRAS_202407;soapId=2e1f0734;] ephemeral - no extension class name found for backend 'https'

2025-10-03 12:02:34,138 ERROR [qtp305242558-126] [name=zimbra;ua=zmprov/24.7.0_ZEXTRAS_202407;soapId=2e1f0734;] ephemeral - no extension class name found for backend 'https'

2025-10-03 12:02:34,138 WARN [qtp305242558-126] [name=zimbra;ua=zmprov/24.7.0_ZEXTRAS_202407;soapId=2e1f0734;] SoapEngine - handler exception

com.zimbra.common.service.ServiceException: system failure: unable to modify zimbraEphemeralBackendURL; no factory found for backend 'https'

at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:306) ~[zm-common-25.9.0.jar:?]

at com.zimbra.cs.account.callback.EphemeralBackendCheck.preModify(EphemeralBackendCheck.java:65) ~[mailbox.jar:?]

at com.zimbra.cs.account.AttributeManager.preModify(AttributeManager.java:1427) ~[mailbox.jar:?]

--

2025-10-03 12:15:34,960 FATAL [main] [] extensions - No extension loaded from directory /opt/zextras/lib/ext/carbonio

2025-10-03 12:15:34,960 WARN [main] [] extensions - exception in org.openzal.zal.extension.ZalEntrypointImpl.init()

java.lang.RuntimeException: Unable to load extension

at org.openzal.zal.extension.ZalEntrypointImpl.init(ZalEntrypointImpl.java:148) ~[?:?]

at com.zimbra.cs.extension.ExtensionUtil.initAllMatching(ExtensionUtil.java:132) ~[mailbox.jar:?]

at com.zimbra.cs.extension.ExtensionUtil.initAll(ExtensionUtil.java:158) ~[mailbox.jar:?]


   
ReplyQuote