Hi carbonio frinds!!!
I have problems when i try to upload a file in the store system.
A alguien mas le ha pasado??
Gracias
It's in the user guide: Please read the box File Upload and Download under https://docs.zextras.com/carbonio-ce/html/usage/files.html#working-with-files
Could you please share the output of the following commands:
root@mail:~# systemctl list-units carbonio*
and
root@mail:~# curl -s -v http://127.78.0.4:10000/health | jq
also, let us know:
1. Your server OS version
2. zmcontrol -v
Regards,
Sharif
here is the answer...
root@xxxxx:/home/xxxxx# systemctl list-units carbonio* UNIT LOAD ACTIVE SUB JOB DESCRIPTION carbonio-clamav-sidecar.service loaded active running Carbonio clamav sidecar proxy carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar carbonio-docs-connector-db-sidecar.service loaded active running Carbonio Docs Connector database sidecar carbonio-docs-connector-sidecar.service loaded active running Carbonio docs connector sidecar proxy carbonio-docs-connector.service loaded active running Carbonio docs connector daemon carbonio-docs-editor-sidecar.service loaded active running Carbonio Docs server sidecar proxy carbonio-docs-editor.service loaded active running Carbonio Docs Server carbonio-files-db-sidecar.service loaded active running Carbonio Files database sidecar carbonio-files-sidecar.service loaded active running Carbonio Files sidecar proxy carbonio-files.service loaded activating auto-restart Carbonio Files daemon carbonio-mailbox-admin-sidecar.service loaded active running Carbonio Mailbox Admin proxy sidecar carbonio-mailbox-db-sidecar.service loaded active running Carbonio Mailbox database sidecar carbonio-mailbox-nslookup-sidecar.service loaded active running Carbonio Mailbox NSLookup proxy sidecar carbonio-mailbox-sidecar.service loaded active running Mailbox carbonio proxy sidecar carbonio-message-broker-sidecar.service loaded activating auto-restart Carbonio message broker sidecar proxy carbonio-message-broker.service loaded activating start start Carbonio message broker daemon carbonio-message-dispatcher-auth-sidecar.service loaded active running Carbonio Message Dispatcher auth sidecar proxy carbonio-message-dispatcher-auth.service loaded active running Carbonio Message Dispatcher auth daemon carbonio-message-dispatcher-db-sidecar.service loaded active running Carbonio Message Dispatcher database sidecar carbonio-message-dispatcher-http-sidecar.service loaded active running Carbonio Message Dispatcher HTTP sidecar proxy carbonio-message-dispatcher-xmpp-sidecar.service loaded active running Carbonio Message Dispatcher XMPP sidecar proxy carbonio-message-dispatcher.service loaded active running Carbonio Message Dispatcher daemon carbonio-mta-sidecar.service loaded active running Carbonio mta sidecar proxy carbonio-preview-sidecar.service loaded active running Carbonio Preview sidecar proxy carbonio-preview.service loaded active running Carbonio Preview daemon carbonio-prometheus-consul-exporter.service loaded active running Carbonio Prometheus Consul exporter carbonio-prometheus-mysqld-exporter.service loaded active running Carbonio Prometheus MySQL exporter carbonio-prometheus-nginx-exporter.service loaded active running Carbonio Prometheus NGINX exporter carbonio-prometheus-node-exporter.service loaded active running Carbonio Prometheus Node Exporter carbonio-prometheus-openldap-exporter.service loaded active running Carbonio Prometheus OpenLDAP exporter carbonio-proxy-sidecar.service loaded active running NGINX carbonio proxy sidecar carbonio-storages-sidecar.service loaded active running Storages-CE sidecar proxy carbonio-storages.service loaded active running Carbonio Storages-CE daemon carbonio-tasks-db-sidecar.service loaded active running Carbonio Tasks database sidecar carbonio-tasks-sidecar.service loaded active running Carbonio Tasks sidecar proxy carbonio-tasks.service loaded activating auto-restart Carbonio Tasks daemon carbonio-user-management-sidecar.service loaded active running Carbonio User Management sidecar proxy carbonio-user-management.service loaded active running Carbonio User Management daemon carbonio-videoserver-sidecar.service loaded active running Carbonio Videoserver sidecar proxy carbonio-videoserver.service loaded active running Zextras Videoserver carbonio-ws-collaboration-db-sidecar.service loaded active running Carbonio Workstream Collaboration database sidecar carbonio-ws-collaboration-sidecar.service loaded active running Carbonio Workstream Collaboration sidecar proxy carbonio-ws-collaboration.service loaded activating auto-restart Carbonio Workstream Collaboration daemon carbonio.service loaded active exited LSB: Carbonio Services LOAD = Reflects whether the unit definition was properly loaded. ACTIVE = The high-level unit activation state, i.e. generalization of SUB. SUB = The low-level unit activation state, values depend on unit type. JOB = Pending job for the unit. 44 loaded units listed. Pass --all to see loaded but inactive units, too. To show all installed unit files use 'systemctl list-unit-files'.
And the second answer...
root@xxxxx:/home/xxxxx# curl -s -v http://127.78.0.4:10000/health | jq * Trying 127.78.0.4:10000... * TCP_NODELAY set * connect to 127.78.0.4 port 10000 failed: Connection refused * Failed to connect to 127.78.0.4 port 10000: Connection refused * Closing connection 0 root@xxxxxx:/home/xxxxx#
Server Version:
root@xxxxx:/home/xxxxx# lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 20.04.6 LTS Release: 20.04 Codename: focal root@xxxx:/home/xxxxxx#
zmcontrol -v
Carbonio Release 24.7.1
Thnks!!!
I can see some of carbonio CE services are not running. Is there any particular reason for that?
carbonio-files.service loaded activating auto-restart Carbonio Files daemon carbonio-message-broker-sidecar.service loaded activating auto-restart Carbonio message broker sidecar proxy carbonio-message-broker.service loaded activating start start Carbonio message broker daemon carbonio-tasks.service loaded activating auto-restart Carbonio Tasks daemon carbonio-ws-collaboration.service loaded activating auto-restart Carbonio Workstream Collaboration daemon
also, we can not check the service health status as per:
root@xxxxx:/home/xxxxx# curl -s -v http://127.78.0.4:10000/health | jq * Trying 127.78.0.4:10000... * TCP_NODELAY set * connect to 127.78.0.4 port 10000 failed: Connection refused * Failed to connect to 127.78.0.4 port 10000: Connection refused * Closing connection 0 root@xxxxxx:/home/xxxxx#
Just restart the server and then do;
su - zextras -c 'zmcontrol restart' systemctl restart carbonio-tasks systemctl restart carbonio-message-broker systemctl restart carbonio-message-dispatcher systemctl restart carbonio-ws-collaboration systemctl restart carbonio-videoserver
Now, check all the status using following commands:
su - zextras -c "zmcontrol status" consul members systemctl list-units carbonio* curl -s -v http://127.78.0.4:10000/health | jq
And if you still find any service not running, try finding some clue using:
journalctl -u <service-name> For Example: journalctl -u carbonio-tasks
Regards,
Sharif