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Carbonio General
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Topic starter
02/26/2025 21:04
hello to all,
i have this problem,
Carbon blocks outgoing and incoming emails with password-protected file attachments.
i recived the notificacion"VIRUS (Heuristics.Encrypted.Zip) in mail TO YOU from"
I see the email stuck in quarantine, but when I try to release it, it is not delivered.
please help me
Topic starter
02/26/2025 22:08
thanks @anahuac
For the next email
in mail Transf. Agent --> Antivirus & Antispam, check or not check "Virus Block Encrypted Archive"
Thanks
Alex_Qwerty and Sharif reacted
02/26/2025 22:11
You are very welcome 😉
I'm glad it fixed it..........................
Sharif reacted
09/11/2025 12:31
hello everyone!
The "Block encrypted archive from viruses" checkbox is not checked, but anyway, when I want to send an email from quarantine - Please note that if the email still contains a dangerous file it will not be delivered.