Quarantine emails w...
 
Notifications
Clear all

[Solved] Quarantine emails with password-protected file attachments

4 Posts
3 Users
3 Reactions
373 Views
(@gpgp01)
Eminent Member
Joined: 2 years ago
Posts: 38
Topic starter  

hello to all,
i have this problem,
Carbon blocks outgoing and incoming emails with password-protected file attachments.

i recived the notificacion"VIRUS (Heuristics.Encrypted.Zip) in mail TO YOU from"

I see the email stuck in quarantine, but when I try to release it, it is not delivered.

please help me


   
Quote
(@gpgp01)
Eminent Member
Joined: 2 years ago
Posts: 38
Topic starter  

thanks @anahuac

For the next email 

in mail Transf. Agent --> Antivirus & Antispam,  check or not check "Virus Block Encrypted Archive"

 

Thanks


   
ReplyQuote
(@anahuac)
Joined: 2 years ago
Posts: 340
 

You are very welcome 😉 

I'm glad it fixed it..........................


   
ReplyQuote
(@alex_qwerty)
New Member
Joined: 4 weeks ago
Posts: 2
 

hello everyone!

The "Block encrypted archive from viruses" checkbox is not checked, but anyway, when I want to send an email from quarantine - Please note that if the email still contains a dangerous file it will not be delivered.

 

   
ReplyQuote