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Unable to get daily report

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(@a-luciano)
Joined: 2 years ago
Posts: 11
Topic starter  

Hello community,

I'm running a Carbonio Release 22.12.0 in a multi server installation and I'm not able to get the daily report.

Of course I configured the parameter smtp_destination and also I trye to run manually the command but still remain in pending without ant output.

/opt/zextras/libexec/zmdailyreport -m

Someone had the same my issue?

@zextras Team maybe it's a bug, could you check it? let me know if I can help you with some logs

 

THX


   
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(@sharif)
Admin
Joined: 2 years ago
Posts: 591
 
Posted by: @a-luciano

Hello community,

I'm running a Carbonio Release 22.12.0 in a multi server installation and I'm not able to get the daily report.

Of course I configured the parameter smtp_destination and also I trye to run manually the command but still remain in pending without ant output.

/opt/zextras/libexec/zmdailyreport -m

Someone had the same my issue?

@zextras Team maybe it's a bug, could you check it? let me know if I can help you with some logs

 

THX

@a-luciano

Hi,

Thank you so much for your observation and feedback.

We have informed our dev team to look into it. We will get back to you as soon as we get any updates.

Thanks and regards,

Sharif


   
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(@a-luciano)
Joined: 2 years ago
Posts: 11
Topic starter  

In the version of Carbonio Release 23.3.0 seems working fine.


   
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(@daeshdall)
Joined: 5 months ago
Posts: 1
 

I'm also having this problem, currently running "Carbonio Release 24.5.0" and the only way that work for me to fix this was using (As zextras/mail user):

# Let's first check the conf
zmlocalconfig | grep -i smtp

# Then use this 2 commands
zmlocalconfig -e smtp_source=zextras@mydomain.com
zmlocalconfig -e smtp_destination=zextras@mydomain.com

after that, you can use:

/opt/zextras/libexec/zmdailyreport -m

i didn't have to restart services or anything like that, but if you have problems, you may have to.


   
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