CHAT and VIDEO dont...
 
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CHAT and VIDEO dont working for NEW VERSION

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(@silviotavares)
New Member
Joined: 3 weeks ago
Posts: 2
Topic starter  

Hello, I'm using Version 24.12.4 CE.
I've already installed Carbonio CE about 10 times and also used this script and the one from the official documentation.

But nothing makes CHAT and VIDEO work, the chat just goes offline.

And no service is offline and I've done the official procedure to install CHAT and VIDEO about 5 times.

Can anyone help me?
If you want, I can give you ssh access to my server.


   
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(@sharif)
Estimable Member Admin
Joined: 3 years ago
Posts: 673
 

@silviotavares

Check followings:

### Consul Health Status
curl -s -v  http://127.78.0.4:10000/health  | jq

### Carbonio Units Status
systemctl list-units carbonio*

### Restart Services as per following Order and try again:

systemctl restart carbonio-message-broker
systemctl restart carbonio-message-dispatcher
systemctl restart carbonio-ws-collaboration
systemctl restart carbonio-videoserver

And share logs for effective suggestion/solution. 😊

regards,


   
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