I updated to version 25.3 and the Chat has disappeared from Webmail. When I run
curl -v http://127.78.0.4:10000/health | jq
I can see that everything is correct and enabled, but it doesn't appear in Webmail.
I performed a fresh, clean install of 25.3, and the result is the same: there's no Chat.
I noticed that when I run:
systemctl list-units "carbonio*"
I see that carbonio.service isn't running:
carbonio.service loaded failed failed LSB: Carbonio Services
But all services are working correctly: mail, tasks, files.
Any help? Is this something general?
I have the exact same problem after upgrade prom previous version to 25.3 ...
Could you please check followings:
su - zextras -c "carbonio prov gc default carbonioFeatureWscEnabled"
This is the result of the previous command:
# name default carbonioFeatureWscEnabled: FALSE
I also have a Carbonio CE 24.x with the Chat working without problems, the command shows the same result.
The problem is that it does not appear in the web client
I executed:
su - zextras -c "carbonio prov mc default carbonioFeatureWscEnabled TRUE"
I restarted the services:
su - zextras -c 'zmcontrol restart' systemctl restart carbonio-tasks systemctl restart carbonio-message-broker systemctl restart carbonio-message-dispatcher systemctl restart carbonio-ws-collaboration systemctl restart carbonio-videoserver
and I already have the Chat working without any problem, my question is the following since I did not know this command, su - zextras -c "carbonio prov mc default carbonioFeatureWscEnabled TRUE" is something new in this version?
I ask because as I mentioned before, in my Carbonio version 24 this also returns FALSE and I still have the Chat working.
@sharif Thanks for the help
Hello,
I have a similar issue with chat and video server features. Chat isn't working. When I try to send a message to someone the message stays as "Pending" state and I got this error in logs :
25-03-2025 15:56:38.126 ERROR c.z.c.c.c.logging.ChatsLogger : An error occurred on /rooms
at com.zextras.carbonio.chats.core.infrastructure.messaging.impl.xmpp.MessageDispatcherMongooseImpl.createRoom [line 83]
Error while creating a room: [{"path":["muc_light","createRoom"],"message":"Unexpected MUCLightAdminMutation resolver crash","extensions":{"code":"resolver_crash"}}]
Same issue when I try to create a virtual room.
When I reboot the server, I also have a service error "carbonio.service" in failed state. I need to restart the service to make it working.
:~# su - zextras -c "zmcontrol -v" Carbonio Release 25.3.0
Could you please help me ?
Thanks.
@sharif I got same error.
Unexpected MUCLightAdminMutation resolver crash
Please help to resolve it.
Add me to the list. Chat not working.
/var/log/carbonio/ws-collaboration# ws-collaboration.log
Same error as user: hidigoudi
I am on Carbonio CE 25.3.1
I made some progress.
Completely shutdown Carbonio and Start again.
Chat not working as per above message.
Stop and start the following services:
carbonio-message-dispatcher.service
carbonio-ws-collaboration.service
carbonio-tasks.service
Not so sure but, I think stop/start all three services made it work.
Will I have to do restart of all three services again and again? Don't know, time will tell.
PS. That is a fresh installation of 25.3.1