Good morning, I have recently installed Carbonio Release 24.7.1 using the guide available at docs.zextras.com. In general, everything is working correctly except for the chat feature. Messages are not reaching the recipient, and no history is being saved. If I refresh the page, the chat I just sent disappears.
Hi,
What is the status of following services:
systemctl list-units carbonio*
and
curl -s -v http://127.78.0.4:10000/health | jq
Regards,
Sharif
root@correo:/opt/backups/zmigrate/MBOX/MBOX# systemctl list-units carbonio*
UNIT LOAD ACTIVE SUB DESCRIPTION
carbonio-clamav-sidecar.service loaded active running Carbonio clamav sidecar proxy
carbonio-clamav-signature-provider-sidecar.service loaded active running NGINX Carbonio ClamAV signature provider sidecar
carbonio-docs-connector-db-sidecar.service loaded active running Carbonio Docs Connector database sidecar
carbonio-docs-connector-sidecar.service loaded active running Carbonio docs connector sidecar proxy
carbonio-docs-connector.service loaded active running Carbonio docs connector daemon
carbonio-docs-editor-sidecar.service loaded active running Carbonio Docs server sidecar proxy
carbonio-docs-editor.service loaded active running Carbonio Docs Server
carbonio-files-db-sidecar.service loaded active running Carbonio Files database sidecar
carbonio-files-sidecar.service loaded active running Carbonio Files sidecar proxy
carbonio-files.service loaded active running Carbonio Files daemon
carbonio-mailbox-admin-sidecar.service loaded active running Carbonio Mailbox Admin proxy sidecar
carbonio-mailbox-db-sidecar.service loaded active running Carbonio Mailbox database sidecar
carbonio-mailbox-nslookup-sidecar.service loaded active running Carbonio Mailbox NSLookup proxy sidecar
carbonio-mailbox-sidecar.service loaded active running Mailbox carbonio proxy sidecar
carbonio-message-broker-sidecar.service loaded active running Carbonio message broker sidecar proxy
carbonio-message-broker.service loaded active running Carbonio message broker daemon
carbonio-message-dispatcher-auth-sidecar.service loaded active running Carbonio Message Dispatcher auth sidecar proxy
carbonio-message-dispatcher-auth.service loaded active running Carbonio Message Dispatcher auth daemon
carbonio-message-dispatcher-db-sidecar.service loaded active running Carbonio Message Dispatcher database sidecar
carbonio-message-dispatcher-http-sidecar.service loaded active running Carbonio Message Dispatcher HTTP sidecar proxy
carbonio-message-dispatcher-xmpp-sidecar.service loaded active running Carbonio Message Dispatcher XMPP sidecar proxy
carbonio-message-dispatcher.service loaded active running Carbonio Message Dispatcher daemon
carbonio-mta-sidecar.service loaded active running Carbonio mta sidecar proxy
carbonio-preview-sidecar.service loaded active running Carbonio Preview sidecar proxy
carbonio-preview.service loaded active running Carbonio Preview daemon
carbonio-prometheus-consul-exporter.service loaded active running Carbonio Prometheus Consul exporter
carbonio-prometheus-mysqld-exporter.service loaded active running Carbonio Prometheus MySQL exporter
carbonio-prometheus-nginx-exporter.service loaded active running Carbonio Prometheus NGINX exporter
carbonio-prometheus-node-exporter.service loaded active running Carbonio Prometheus Node Exporter
carbonio-prometheus-openldap-exporter.service loaded active running Carbonio Prometheus OpenLDAP exporter
carbonio-prometheus.service loaded active running Carbonio Prometheus service
carbonio-proxy-sidecar.service loaded active running NGINX carbonio proxy sidecar
carbonio-storages-sidecar.service loaded active running Storages-CE sidecar proxy
carbonio-storages.service loaded active running Carbonio Storages-CE daemon
carbonio-tasks-db-sidecar.service loaded active running Carbonio Tasks database sidecar
carbonio-tasks-sidecar.service loaded active running Carbonio Tasks sidecar proxy
carbonio-tasks.service loaded active running Carbonio Tasks daemon
carbonio-user-management-sidecar.service loaded active running Carbonio User Management sidecar proxy
carbonio-user-management.service loaded active running Carbonio User Management daemon
carbonio-videoserver-sidecar.service loaded active running Carbonio Videoserver sidecar proxy
carbonio-videoserver.service loaded active running Zextras Videoserver
carbonio-ws-collaboration-db-sidecar.service loaded active running Carbonio Workstream Collaboration database sidecar
carbonio-ws-collaboration-sidecar.service loaded active running Carbonio Workstream Collaboration sidecar proxy
carbonio-ws-collaboration.service loaded active running Carbonio Workstream Collaboration daemon
carbonio.service loaded active exited LSB: Carbonio Services
LOAD = Reflects whether the unit definition was properly loaded.
ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
SUB = The low-level unit activation state, values depend on unit type.
45 loaded units listed. Pass --all to see loaded but inactive units, too.
To show all installed unit files use 'systemctl list-unit-files'.
root@correo:/opt/backups/zmigrate/MBOX/MBOX# curl -s -v http://127.78.0.4:10000/health | jq
* Trying 127.78.0.4:10000...
* Connected to 127.78.0.4 (127.78.0.4) port 10000 (#0)
> GET /health HTTP/1.1
> Host: 127.78.0.4:10000
> User-Agent: curl/7.81.0
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 200 OK
< Server: Jetty(12.0.8)
< Date: Sat, 07 Sep 2024 23:22:00 GMT
< Content-Type: application/json
< Content-Length: 403
<
{ [403 bytes data]
* Connection #0 to host 127.78.0.4 left intact
{
"isLive": true,
"status": "ok",
"dependencies": [
{
"name": "database",
"isHealthy": true
},
{
"name": "authentication_service",
"isHealthy": true
},
{
"name": "profiling_service",
"isHealthy": true
},
{
"name": "xmpp_server",
"isHealthy": true
},
{
"name": "event_dispatcher",
"isHealthy": true
},
{
"name": "storage_service",
"isHealthy": true
},
{
"name": "previewer_service",
"isHealthy": true
},
{
"name": "videoserver_service",
"isHealthy": true
}
]
}