Hello everyone!
After migrating from a Zimbra (8.8.XX on CentOS 6) to Carbonio (latest version on Ubuntu 22.04), with relatively good success — just a few adjustments here and there — everything is working very well. However, I noticed that in the mailbox.log there are several errors for different accounts reporting that message ID XXX was not found. I believe this might be related to some issue during the migration process, where mailboxes were exported and imported using zmmailbox and ImapSync. However, I am not sure why "things were lost in this way." Thinking about that, I started reindexing the accounts via CLI, and there were no errors during the process, but the logs are still showing several similar errors.
Any suggestions?
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2025-04-28 14:38:34,127 WARN [qtp138733165-371347] [name=teste@teste,com;mid=640;ip=192.168.255.20;oip=192.168.103.1;oproto=https;port=48536;ua=CarbonioWebClient - Chrome 135.0.0.0 (Linux)/25.3.1_ZEXTRAS_202502 carbonio 20250217-1207 FOSS;soapId=1291b4ea;] SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException$NoSuchItemException: no such message: 2297
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH_MSG(MailServiceException.java:253) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem.java:1852) ~[mailbox.jar:?]
at com.zimbra.cs.db.DbMailItem.getBy(DbMailItem.java:3050) ~[mailbox.jar:?]
at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.java:3005) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1760) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.java:1755) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:3189) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:3092) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:3082) ~[mailbox.jar:?]
at com.zimbra.cs.mailbox.Mailbox.getMessageById(Mailbox.java:4924) ~[mailbox.jar:?]
at com.zimbra.cs.service.mail.GetMsg.getMsg(GetMsg.java:139) ~[mailbox.jar:?]
at com.zimbra.cs.service.mail.GetMsg.handle(GetMsg.java:106) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:684) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:508) ~[mailbox.jar:?]
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278) ~[mailbox.jar:?]
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:336) ~[mailbox.jar:?]
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:237) ~[mailbox.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) ~[javax.servlet-api-3.1.0.jar:3.1.0]
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:212) ~[mailbox.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) ~[javax.servlet-api-3.1.0.jar:3.1.0]
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1656) ~[jetty-servlet-9.4.56.v20240826.jar:9.4.56.v20240826]
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:152) ~[mailbox.jar:?]
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Regards;