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[Solved] Error in Carbonio Chat and Video, multi-server scenario, with 5 servers.

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(@alexmanafan)
Active Member
Joined: 2 years ago
Posts: 16
Topic starter  

Hi guys, I have a scenario with 5 Carbonio CE servers, the last one is for Chat and Video according to the documentation. The whole service works without problems, the emails and even the entire Files service. The problem is my last server dedicated to Chat and Video, at the time of installation, it was working, but after a while it stopped working, the following command gives me an error:

curl -v  http://127.78.0.4:10000/health  | jq
*   Trying 127.78.0.4:10000...
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* connect to 127.78.0.4 port 10000 failed: Connection refused
* Failed to connect to 127.78.0.4 port 10000 after 7 ms: Connection refused
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
* Closing connection 0
curl: (7) Failed to connect to 127.78.0.4 port 10000 after 7 ms: Connection refused

Any idea where to check or what to do? Thanks

This topic was modified 4 weeks ago by NETWORLD

   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 677
 

@alexmanafan

What is the output of followings in all servers:

root@mail:~# systemctl list-units carbonio*

and

root@mail:~# systemctl status carbonio-ws-collaboration.service
root@mail:~# systemctl status carbonio-videoserver.service

and try to restart services as per following order:

https://docs.zextras.com/carbonio-ce/html/install/scenarios/single-server-scenario.html#step-9-enable-wsc-ui

regards,


   
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(@alexmanafan)
Active Member
Joined: 2 years ago
Posts: 16
Topic starter  

Hi, I noticed that after a few minutes, everything started working without any problems. I thought it might be a hardware resource issue, but since it's multiserver, each server has 4 cores and 12GB of RAM, and it's a test scenario. There are no users there, just two test ones.
Thanks for the help, it's working for now.


   
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