In new installations of Carbonio CE, when running the carbonio-bootstrap command, an error occurs in the step: Creating galsync account for default domain
Creating galsync account for default domain...failed.
As a result, the process does not terminate correctly, some services do not start, and for example, the command to change the password of the Zextras user does not work.
Is this a new bug?
Lucky you. If you had tried to install Carbonio CE around Easter you would have wasted a lot of time trying to get a successful installation.
It happened to me, my students suffered from the same problem, I have a local repo of Zextras Carbonio CE, so I was sure it was a bug from a partial update that had arrived during Holy Week.
This is happening to me, today, on a fresh install on Ubuntu 24 using installation script. The only difference is that it is stuck there, no failed or Done message...
My problem was that I was using a VM template on ESXI.
I have the same issue ass BetoCeni.. just hangs when installing on Ubuntu server 24.04 when trying to create the gal account.
Hi,
I tried installing Carbonio CE multiple times today but could not reproduce this issue. Basically I tried by,
- Setting hostname
- Setting hosts file
- Configure Zextras Repo
- clean, update & upgrade all packages
- Download and Execute Official Script relevant for your host OS.
I would suggest you to reboot the server after step 4 to continue with step 5. But please let us know your observations with the details.
regards,
Did as specified and still stuck at:
Creating galsync account for default domain...
This is a virtual machine, I can restore a snapshot to the point just before running the install script and give SSH access. Would you like this? In that case write me an email: olle@ipdg.se
good morning.
We’re experiencing the same issue. On Ubuntu 22 everything works fine, but on Ubuntu 24 it gets stuck at “Creating galsync account for default domain…”.
Has this issue been resolved for Ubuntu 24 as well?
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