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[Solved] Error in new installation of Carbonio CE, Creating galsync account error

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(@alexmanafan)
Active Member
Joined: 2 years ago
Posts: 21
Topic starter  

In new installations of Carbonio CE, when running the carbonio-bootstrap command, an error occurs in the step: Creating galsync account for default domain

Creating galsync account for default domain...failed. 

As a result, the process does not terminate correctly, some services do not start, and for example, the command to change the password of the Zextras user does not work.

Is this a new bug?


   
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(@alexmanafan)
Active Member
Joined: 2 years ago
Posts: 21
Topic starter  

Fixed, a new Zextras update fixes the installation process issue.


   
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(@itguy)
Active Member
Joined: 11 years ago
Posts: 25
 

Lucky you. If you had tried to install Carbonio CE around Easter you would have wasted a lot of time trying to get a successful installation.


   
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(@alexmanafan)
Active Member
Joined: 2 years ago
Posts: 21
Topic starter  

@itguy 

It happened to me, my students suffered from the same problem, I have a local repo of Zextras Carbonio CE, so I was sure it was a bug from a partial update that had arrived during Holy Week.


   
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(@betoceni)
New Member
Joined: 5 months ago
Posts: 6
 

This is happening to me, today, on a fresh install on Ubuntu 24 using installation script. The only difference is that it is stuck there, no failed or Done message...


   
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(@betoceni)
New Member
Joined: 5 months ago
Posts: 6
 

My problem was that I was using a VM template on ESXI.


   
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(@ollehallnas)
New Member
Joined: 2 weeks ago
Posts: 4
 

I have the same issue ass BetoCeni.. just hangs when installing on Ubuntu server 24.04 when trying to create the gal account.


   
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(@sharif)
Reputable Member Admin
Joined: 3 years ago
Posts: 768
 

@betoceni @ollehallnas

Hi,

I tried installing Carbonio CE multiple times today but could not reproduce this issue. Basically I tried by,

  1. Setting hostname
  2. Setting hosts file
  3. Configure Zextras Repo
  4. clean, update & upgrade all packages
  5. Download and Execute Official Script relevant for your host OS.

I would suggest you to reboot the server after step 4 to continue with step 5. But please let us know your observations with the details.

regards,


   
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(@ollehallnas)
New Member
Joined: 2 weeks ago
Posts: 4
 

Did as specified and still stuck at:
Creating galsync account for default domain...


   
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(@ollehallnas)
New Member
Joined: 2 weeks ago
Posts: 4
 

This is a virtual machine, I can restore a snapshot to the point just before running the install script and give SSH access. Would you like this? In that case write me an email: olle@ipdg.se


   
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