Good day everyone, I am having some difficulties during the migration from my Zimbra OSE server to the Carbonio CE.
Mailbox migrated ok, no problem, now that I am trying to import the data of the mailboxes I received the error "ERROR: service.FAILURE (system failure: POST failed, status=500 500)"
I tried these steps and command:
zmmailbox -v -z -m user@domain postRestURL '//?fmt=tgz&resolve=skip' mbox/user@domain.tgz ;
zmmailbox -v -z -m user@domain -t 0 postRestURL -u https://server_url '//?fmt=tgz&resolve=skip' mbox/user@domain.tgz ;
zmmailbox -v -z -m user@domain -t 0 postRestURL -u https://IP '//?fmt=tgz&resolve=skip' mbox/user@domain.tgz ;
These information I tried also on the GUI although aside the port 443 the hostname and the protocol https were configured also before the data import, anyhow:
zmprov md domain zimbraPublicServicePort 443
zmprov md dominio zimbraPublicServiceProtocol https
zmprov mcf zimbraPublicServiceHostname FQDN
The verbose output
ERROR: service.FAILURE (system failure: POST failed, status=500 500)
com.zimbra.common.service.ServiceException: system failure: POST failed, status=500 500
ExceptionId:main:1702114743555:a4f481d3a63fa9aa
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:303)
at com.zimbra.client.ZMailbox.postRESTResource(ZMailbox.java:3881)
at com.zimbra.cs.zclient.ZMailboxUtil.doPostRestURL(ZMailboxUtil.java:3846)
at com.zimbra.cs.zclient.ZMailboxUtil.execute(ZMailboxUtil.java:1998)
at com.zimbra.cs.zclient.ZMailboxUtil.main(ZMailboxUtil.java:3711)
Something that I noticed running the command of import with the debug mode, before the error above, it shows the server admin url with the port 9071 although this port is not running on the server
<dataSources/>
<soapURL> https://FQDN/service/soap/</soapURL>
<publicURL> https://FQDN</publicURL>
<adminURL> https://FQDN:9071/carbonioAdmin</adminURL>
<pasteitcleanedEnabled>0</pasteitcleanedEnabled>
</GetInfoResponse>
</soap:Body>
</soap:Envelope>
Any Ideas of how to solve this?
Thank you
Forgot to mention that I reload the mailbox with the command:
zmmailboxdctl restart
Followed this post email restore issue with zmmailbox command – Carbonio General – Zextras Forum
Another question, I noticed that in the Carbonio CE there is no GUI on the web mailbox for Import / Export as it was for Zimbra. Is this a feature of the paid version?
FYI I am running the
Carbonio Release 23.11.0
Let me know what can I check to make the import works
Thank you
Another information.
the zimbra server name mail.domain
the carbonio server name mail2.domain
I didn't find any problem importing the mailbox, I don't think I have to change anything on the server name to import the mailbox data, also because eventually I tried with the fqdn in the -u option
Thank you